{"id":929,"date":"2020-01-14T13:37:08","date_gmt":"2020-01-14T12:37:08","guid":{"rendered":"https:\/\/www.emarketingparis.com\/program\/the-whole-program"},"modified":"2025-02-17T16:30:22","modified_gmt":"2025-02-17T15:30:22","slug":"masterclass","status":"publish","type":"page","link":"https:\/\/www.all4customer-paris.com\/en\/program\/masterclass","title":{"rendered":"Masterclass"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column]\n\t\t\t<!-- START Banni\u00e8re pages REVOLUTION SLIDER 6.6.7 --><p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t<rs-module-wrap id=\"rev_slider_40_1_wrapper\" data-source=\"post\" style=\"visibility:hidden;background:#4f4f4f;padding:0;margin:0px auto;margin-top:0;margin-bottom:0;\">\n\t\t\t\t<rs-module id=\"rev_slider_40_1\" style=\"\" data-version=\"6.6.7\">\n\t\t\t\t\t<rs-slides style=\"overflow: hidden; position: absolute;\">\n\t\t\t\t\t\t<rs-slide style=\"position: absolute;\" data-key=\"rs-929\" data-title=\"Masterclass\" data-in=\"o:0;\" data-out=\"a:false;\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/\/www.all4customer-paris.com\/wp-content\/plugins\/revslider\/public\/assets\/assets\/dummy.png\" alt=\"\" title=\"A4CP-bandeau-rubrique-1920&#215;300\" width=\"1920\" height=\"300\" class=\"rev-slidebg tp-rs-img rs-lazyload\" data-lazyload=\"\/\/weyoumedia.blob.core.windows.net\/all4customer\/sites\/26\/2025\/10\/A4CP-bandeau-rubrique-1920x300-1.jpg\" data-bg=\"p:45% 50%;\" data-no-retina>\n<!--\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-40-slide-929-layer-1\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:l,l,l,c;xo:43px,20px,10px,-29px;y:m;yo:-3px,-30px,-30px,4px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:52,40,40,40;l:40;fw:500;a:center;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:573px,500px,400px,400px;h:auto,auto,auto,47px;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:8;font-family:'Poppins';text-transform:uppercase;\"\n\t\t\t\t\t\t\t><h1>Masterclasses<\/h1> \n\t\t\t\t\t\t\t<\/rs-layer><!--\n-->\t\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t<\/rs-slides>\n\t\t\t\t\t<rs-static-layers><!--\n\t\t\t\t\t--><\/rs-static-layers>\n\t\t\t\t<\/rs-module>\n\t\t\t\t<script>\n\t\t\t\t\tsetREVStartSize({c: 'rev_slider_40_1',rl:[1240,1024,778,480],el:[300,200,200,280],gw:[1650,1024,778,480],gh:[300,200,200,280],type:'hero',justify:'',layout:'fullwidth',mh:\"450\"});if (window.RS_MODULES!==undefined && window.RS_MODULES.modules!==undefined && window.RS_MODULES.modules[\"revslider401\"]!==undefined) {window.RS_MODULES.modules[\"revslider401\"].once = false;window.revapi40 = undefined;if (window.RS_MODULES.checkMinimal!==undefined) window.RS_MODULES.checkMinimal()}\n\t\t\t\t<\/script>\n\t\t\t<\/rs-module-wrap>\n\t\t\t<!-- END REVOLUTION SLIDER -->\n[\/vc_column][\/vc_row][vc_section][vc_row][vc_column]<div id=\"wyvc-section-title-7744\" class=\"wyvc-section-title wyvc-shortcode wyvc-section-title-1 \">\r\n\t<div class=\"wyvc-st-inner\">\r\n\t\t\t\t\t<div class=\"wyvc-st-title\">\r\n\t\t\t\t<p>Masterclasses<\/p>\n\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n<\/div>\r\n<div class=\"wyvc-conferences wyvc-shortcode \">\r\n\t\t<div class=\"weyou-exhibitions weyou-conferences-accordion\">\r\n\t\t<div class=\"conferences-search-wrapper\">\r\n\t\t\t<input type=\"search\" class=\"conferences-search\" name=\"q\" placeholder=\"Search by topic, location, organizer or speaker\u2026\">\r\n\r\n\t\t\t<button type=\"reset\" class=\"conferences-search-clear\" disabled>\r\n\t\t\t\t<svg width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n\t\t\t\t\t<rect width=\"32\" height=\"32\" rx=\"16\" fill=\"#F5F5F5\"><\/rect><rect width=\"16.9705\" height=\"1.13137\" rx=\"0.565684\" transform=\"matrix(0.707106 -0.707108 0.707106 0.707108 9.60034 21.6)\" fill=\"black\"><\/rect>\r\n\t\t\t\t\t<rect width=\"16.9705\" height=\"1.13137\" rx=\"0.565684\" transform=\"matrix(-0.707106 -0.707107 0.707106 -0.707108 21.6003 22.4)\" fill=\"black\"><\/rect>\r\n\t\t\t\t<\/svg>\r\n\t\t\t<\/button>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t<div class=\"conferences-menu-wrapper\">\r\n\t\t\t<ul class=\"conferences-menu dates-list\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"button menu-item primary-border\" data-date=\"2026-03-24T00:00:00\">\r\n\t\t\t\t\t\t\t24 March 2026\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"button menu-item primary-border\" data-date=\"2026-03-25T00:00:00\">\r\n\t\t\t\t\t\t\t25 March 2026\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"button menu-item primary-border\" data-date=\"2026-03-26T00:00:00\">\r\n\t\t\t\t\t\t\t26 March 2026\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t<li class=\"all button menu-item\">All<\/li>\r\n\t\t\t<\/ul>\r\n\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t<div class=\"conferences-accordion\">\r\n\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-24T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t24 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t10h00 to 10h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 1\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">Reinventing Customer Acquisition in the Age of AI: Strategy, Levers, and Pitfalls to Avoid<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by PlanetHoster \/ Foliweb \/ Neocamino\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/afd039f6-f232-4dc8-ac7e-4313e5fa172b.jpg\" class=\"exhibitor-logo\" alt=\"PlanetHoster \/ Foliweb \/ Neocamino\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n\r\n<p>AI has revolutionized the way we work in recent months and customer acquisition is no exception.\r\n<br>During this masterclass, we will cover:<\/p>\r\n<ul>\r\n<li>The concrete impacts of AI on acquisition strategies <\/li><li>5 mistakes to avoid <\/li><li>Segmentation, Human touch, Creativity... how to fully leverage this new paradigm<\/li><\/ul>\r\n\r\n\r\n\r\n\r\n\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderators:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/08da1383-67e9-41a7-b603-50e0a4c7e43a.jpg\" alt=\"S\u00e9bastien PERRON\"><p><strong>S\u00e9bastien PERRON<\/strong><br\/>Foliweb Director &ndash; FOLIWEB<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/e0931c89-22ad-4d41-b024-01763974e6af.jpg\" alt=\"Tatiana GOEDDERTZ\"><p><strong>Tatiana GOEDDERTZ<\/strong><br\/>Neocamino Director &ndash; NEOCAMINO<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fplanethoster-foliweb-neocamino\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a 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aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-24T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t24 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t10h00 to 10h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 2\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">2026 Roadmap for a Creative Social Ads Strategy<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by adforall\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/5f68fae7-09a9-427f-ac9a-334f29766cd4.jpg\" class=\"exhibitor-logo\" alt=\"adforall\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n<p>Up to 56% of a social ads campaign\u2019s performance comes from the creative\u2026 Not having a real creative strategy is expensive. This talk offers a clear\r\nroadmap to structure your ideas, your testing, and your production, so that your campaigns are built on a repeatable creative system. From defining angles and messages to managing creative fatigue, you\u2019ll see how to organize iterations to\r\nkeep acquisition costs under control over time. We will cover the key pillars of a high\u2011performing creative strategy and how to connect them directly to business outcomes.<br><\/p>\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speaker:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/82601278-d05f-4292-a4c9-3e4da4ad3af4.jpg\" alt=\"Dylan BERNAYS\"><p><strong>Dylan BERNAYS<\/strong><br\/>ACCOUNT MANAGER SENIOR SMA &ndash; ADFORALL<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fadforall\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fadforall&text=Conferences & workshops organized by adforall - All4Customer Paris\" data-network=\"twitter\" aria-label=\"Twitter\" style=\"--official-color: #7acdee\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,3.8c-0.7,0.3-1.5,0.5-2.4,0.6c0.8-0.5,1.5-1.3,1.8-2.3c-0.8,0.5-1.7,0.8-2.6,1c-0.7-0.8-1.8-1.3-3-1.3c-2.3,0-4.1,1.8-4.1,4.1c0,0.3,0,0.6,0.1,0.9C6.4,6.7,3.4,5.1,1.4,2.6C1,3.2,0.8,3.9,0.8,4.7c0,1.4,0.7,2.7,1.8,3.4C2,8.1,1.4,7.9,0.8,7.6c0,0,0,0,0,0.1c0,2,1.4,3.6,3.3,4c-0.3,0.1-0.7,0.1-1.1,0.1c-0.3,0-0.5,0-0.8-0.1c0.5,1.6,2,2.8,3.8,2.8c-1.4,1.1-3.2,1.8-5.1,1.8c-0.3,0-0.7,0-1-0.1c1.8,1.2,4,1.8,6.3,1.8c7.5,0,11.7-6.3,11.7-11.7c0-0.2,0-0.4,0-0.5C18.8,5.3,19.4,4.6,20,3.8z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\r\n\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fadforall&title=Conferences & workshops organized by adforall - All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fadforall\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-24T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t24 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t10h00 to 10h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 5\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">From Expertise Debt to Collective Intelligence: How Agentic AI Turns Fragmentation into Competitive Advantage<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by Zoom\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/796a3e39-e92f-4921-8d9e-409302570e4a.jpg\" class=\"exhibitor-logo\" alt=\"Zoom\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n\r\n<p>The challenge for 2026 is no longer simply optimizing the contact center. It\u2019s about\r\nconverting organizational fragmentation into a strategic advantage by activating the full collective intelligence of the enterprise in every customer interaction.<\/p>\r\n<p>In this masterclass, we\u2019ll unpack how internal silos generate \u201cExpertise Debt\u201d that erodes customer experience and slows decision-making. We\u2019ll also outline a forward-looking 2027 vision of the conversational enterprise, where\r\nagentic AI seamlessly orchestrates enterprise-wide expertise, empowering every employee to become a potential customer touchpoint.<\/p>\r\n<p>You\u2019ll gain a practical, structured roadmap grounded in proven, industry-specific ROI, to reposition your contact center as an enterprise orchestration hub, capable of instantly mobilizing the right internal expertise and delivering measurable competitive differentiation.<\/p>\r\n\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speakers:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/975426a3-4b55-4218-9d48-2f41237f90cd.jpg\" alt=\"Antony MARECHAL\"><p><strong>Antony MARECHAL<\/strong><br\/>Zoom Contact Center Specialist &ndash; ZOOM<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/58f83090-02a4-4d05-a69e-4fae76b6448e.jpg\" alt=\"Val\u00e9rian PARMENTIER\"><p><strong>Val\u00e9rian PARMENTIER<\/strong><br\/>Zoom Contact Center Specialist &ndash; ZOOM<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fzoom\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fzoom&text=Conferences & workshops organized by Zoom - All4Customer Paris\" data-network=\"twitter\" aria-label=\"Twitter\" style=\"--official-color: #7acdee\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,3.8c-0.7,0.3-1.5,0.5-2.4,0.6c0.8-0.5,1.5-1.3,1.8-2.3c-0.8,0.5-1.7,0.8-2.6,1c-0.7-0.8-1.8-1.3-3-1.3c-2.3,0-4.1,1.8-4.1,4.1c0,0.3,0,0.6,0.1,0.9C6.4,6.7,3.4,5.1,1.4,2.6C1,3.2,0.8,3.9,0.8,4.7c0,1.4,0.7,2.7,1.8,3.4C2,8.1,1.4,7.9,0.8,7.6c0,0,0,0,0,0.1c0,2,1.4,3.6,3.3,4c-0.3,0.1-0.7,0.1-1.1,0.1c-0.3,0-0.5,0-0.8-0.1c0.5,1.6,2,2.8,3.8,2.8c-1.4,1.1-3.2,1.8-5.1,1.8c-0.3,0-0.7,0-1-0.1c1.8,1.2,4,1.8,6.3,1.8c7.5,0,11.7-6.3,11.7-11.7c0-0.2,0-0.4,0-0.5C18.8,5.3,19.4,4.6,20,3.8z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\r\n\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fzoom&title=Conferences & workshops organized by Zoom - All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fzoom\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-24T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t24 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t10h00 to 10h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 6\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">Making the Voice of the Customer a strategic lever for a sustainable engagement<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by ERDIL\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/af80e7d8-b697-4ddb-a471-693909077087.jpg\" class=\"exhibitor-logo\" alt=\"ERDIL\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n<p>In this ERDIL - Roole masterclass, you will discover how Roole, an automobile club and insurance provider, has moved from simply measuring customer feedback to implementing a genuine and sustainable engagement strategy.<\/p>\r\n<p><br>Through the testimony of Anne-Marie QUINA, Customer Experience Director, you will learn about the steps that enabled Roole to transform every piece of customer feedback \u2014 whether explicit or more subtle \u2014 into\r\nconcrete improvements, thanks to continuous, multi-channel and operational listening.<\/p>\r\n<p><br>From the detailed verbatim analysis carried out by ERDIL to the cross-functional mobilisation of teams, the\r\nVoice of the Customer spreads across the entire customer journey and strengthens both\r\nmember loyalty and employee engagement. Discover which insights to exploit and which pitfalls to avoid to make the Voice of the Customer a success!<br><\/p>\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/fffd8cf3-5b0c-4f1f-b64b-7ed1c57bee3e.jpg\" alt=\"S\u00e9verine VIENNEY\"><p><strong>S\u00e9verine VIENNEY<\/strong><br\/>C.E.O. &ndash; ERDIL<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speaker:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/5d515191-1a9c-42d8-8070-fdd383eae745.jpg\" alt=\"Anne-Marie QUINA\"><p><strong>Anne-Marie QUINA<\/strong><br\/>Customer Experience Director &ndash; ROOLE<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Ferdil\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Ferdil&text=Conferences & workshops organized by ERDIL - 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Methodology, tools, and feedback from the Alstom Group.<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by PITCHY\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/dbc93c71-7c54-4c08-a06d-2d942dd17e20.jpg\" class=\"exhibitor-logo\" alt=\"PITCHY\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n<p>In this session, discover how to make video a strategic pillar of your communication by moving from traditional production to a\r\nhigh-performance content engine (without compromising on quality).<\/p>\r\n<p>On the agenda:<\/p>\r\n<ul>\r\n<li>The marketing challenges facing large corporations in 2026<\/li><li>The method for building an effective video strategy in the age of AI<\/li><li>How Alstom Group transitioned from a traditional video production model to smart, controlled industrialization<\/li><li>How to produce distinctive content while optimizing timelines and costs<\/li><li>The tools and processes to turn video into a true content engine<\/li><\/ul>\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/b1d83e0b-6dea-4983-910d-fac16ee6167c.jpg\" alt=\"Antonin BLED\"><p><strong>Antonin BLED<\/strong><br\/>Account Manager &ndash; PITCHY<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speaker:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/06608660-ae6a-4d7d-a119-dd88f23628d6.jpg\" alt=\"Emmanuelle  DOU\u00cbZY D'OLLANDON\"><p><strong>Emmanuelle  DOU\u00cbZY D'OLLANDON<\/strong><br\/>Communications Performance and Digital Tools Director &ndash; ALSTOM<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fpitchy\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fpitchy&text=Conferences & workshops organized by PITCHY - 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Discover how AI avatars are transforming corporate communication and marketing:<br><\/p>\r\n<ul>\r\n<li>How are they created and used?<\/li><li>What are the concrete results?<\/li><li>&nbsp;What are the limitations and best practices?<\/li><\/ul>\r\n<p>Concrete feedback and a demonstration of Avatar AI technology by 2Emotion<\/p>\r\n\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speaker:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/29bf2710-0a7e-44ba-b3df-80221afab90d.jpg\" alt=\"Alexy STACIEWINSKI\"><p><strong>Alexy STACIEWINSKI<\/strong><br\/> &ndash; CONTENT TO EMOTION<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fcontent-to-emotion\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fcontent-to-emotion&text=Conferences & workshops organized by CONTENT TO EMOTION - 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All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fcontent-to-emotion\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-24T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t24 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t11h00 to 11h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 6\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">Artificial intelligence: what impact does it have on skills acquisition? <\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by ORTHODIDACTE\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/6359d61f-f130-48c1-ae3a-1e1937497d91.jpg\" class=\"exhibitor-logo\" alt=\"ORTHODIDACTE\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n<p>In a context where artificial intelligence is redefining the way we learn and accelerating the evolution of skills, a key question arises: how is AI really transforming skills acquisition?<\/p>\r\n<p>This Masterclass explores the concrete impact of AI on our relationship with knowledge, with a focus on a fundamental pillar: mastery of the French language.<\/p>\r\n<p>Beyond fluent writing and impeccable spelling, is AI eroding our ability to structure our thoughts, argue, analyse, synthesise, and so on?<\/p>\r\n<p>We are delighted to welcome Lysane MONOT, Project Manager at Carr\u00e9ment Client - EDF Business Market, and\r\nJ\u00e9r\u00e9my GALLEMARD, CEO of Smart Tribune, who will share their vision and expertise.\r\n<br><\/p>\r\n<p>So how can we use AI to learn... without unlearning?<br><\/p>\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderators:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/www.all4customer-paris.com\/wp-content\/plugins\/weyou-exhibitions\/\/public\/img\/user.png\" alt=\"Thierry SPENCER\"><p><strong>Thierry SPENCER<\/strong><br\/>Consultant, speaker, author and blogger &ndash; SENS DU CLIENT<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/www.all4customer-paris.com\/wp-content\/plugins\/weyou-exhibitions\/\/public\/img\/user.png\" alt=\"Michael HIROUX\"><p><strong>Michael HIROUX<\/strong><br\/>Director Nathan Comp\u00e9tences &ndash; ORTHODIDACTE<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speakers:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<p><strong>Lysane MONOT<\/strong><br\/>Project Manager Exp\u00e9rience Client &ndash; EDF COMMERCE MARCH\u00c9 D'AFFAIRES<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<p><strong>J\u00e9r\u00e9my GALLEMARD<\/strong><br\/>CEO &ndash; SMART TRIBUNE<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Forthodidacte\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Forthodidacte&text=Conferences & workshops organized by ORTHODIDACTE - 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All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Forthodidacte\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-24T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t24 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t11h00 to 11h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 5\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">Agentic AI: What if your knowledge base became autonomous?<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by MAYDAY\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/42dde53d-3dc0-419c-af07-e1e14072b90b.jpg\" class=\"exhibitor-logo\" alt=\"MAYDAY\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\nGenerative AI paved the way.<br>Agentic AI is changing the rules of the game.<br>We are entering a new era: one in which a knowledge base no longer simply stores information, but reasons, acts, and improves itself.<br>For Customer Relations departments, the stakes are high: moving from static data to\r\nliving knowledge. This is orchestrated by AI agents capable of navigating complex Knowledge Graphs, ensuring their own maintenance (self-healing), and explaining their decisions.<br>In this masterclass, Damien Popote, CEO and co-founder of Mayday, shares his vision and the concrete rules for leading this transformation:<br><ul>\r\n<li>How to transform a knowledge base into a truly autonomous Knowledge Manager.<\/li><li>How to guarantee reasoning transparency to build trustworthy AI.<\/li><li>How to achieve radical operational efficiency without dehumanizing the experience.<\/li><\/ul>\r\n<br>The goal is not to replace humans...<br>... It is to liberate them.<br>Freeing teams from mechanical tasks to finally deliver on the promise of 100% human customer service where it truly matters: in relationships, emotion, and brand preference.\r\n\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/61e30732-59c8-449e-a2cb-731b3eddcb9c.jpg\" alt=\"Damien POPOTE\"><p><strong>Damien POPOTE<\/strong><br\/>CEO & Co-founder &ndash; MAYDAY<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fmayday\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fmayday&text=Conferences & workshops organized by MAYDAY - 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From data structuring to prospect journey automation, discover how an integrated strategy optimised lead qualification, improved conversion rates, and provided complete visibility into the sales pipeline.<br><\/p>\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fzoho-et-zsphere\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fzoho-et-zsphere&text=Conferences & workshops organized by Zoho et Zsph\u00e8re - 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The brands that perform best in CRM today send \r\nemails that feel written for each individual customer. But how can you personalize\r\nthousands or even millions of emails&nbsp;without spending weeks creating segments and manual rules?<\/p>\r\n<p>In this workshop, discover how Datacook, the first AI-native Customer Data Platform built for marketers, enables you to\r\nautomatically generate highly personalized emails based on each customer\u2019s data and behavior.<\/p>\r\n<p>You will see how the platform allows you to:<\/p>\r\n<p>\u2705 Automatically analyze customer behavior&nbsp;(browsing, purchases, CRM data\u2026)<br>\u2705 Identify the most relevant products, content, or offers for each individual<br>\u2705 Personalize emails automatically, without manual segmentation<br>\u2705 Continuously adapt messages&nbsp;as customer behavior evolves<\/p>\r\n<p>\ud83d\udcda&nbsp;Real use cases and live demo:&nbsp;we will show exactly how emails personalize themselves automatically\u2014and how powerful this approach can be for improving CRM performance.<\/p>\r\n<p>\ud83d\udd25 Exclusive bonus:&nbsp;after the session, receive the catalog of 40 Datacook use cases, organized by objective (repeat purchase, cross-sell, LTV, retention, conversion\u2026) and by industry.<\/p>\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderators:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/3ed624ff-f6fc-4e9d-842e-a871fc22c390.jpg\" alt=\"Elodie VAILLANT\"><p><strong>Elodie VAILLANT<\/strong><br\/>CEO &ndash; DATACOOK<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/862ed17f-7c65-4f30-9f11-40826b1171d1.jpg\" alt=\"Alexandre DELAGUILLAUMIE\"><p><strong>Alexandre DELAGUILLAUMIE<\/strong><br\/>Marketing Project Manager &ndash; DATACOOK<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fdatacook\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fdatacook&text=Conferences & workshops organized by DATACOOK - 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All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fdatacook\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-24T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t24 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t12h00 to 12h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 5\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">Carrefour\u2019s Formula: 700,000 customer questions answered each year on social media, 35% powered by AI. When advisors and AI work hand in hand.<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by Smart Tribune & Carrefour Groupe\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/7a579b97-3a02-4fe8-8078-bbed74e6a352.jpg\" class=\"exhibitor-logo\" alt=\"Smart Tribune & Carrefour Groupe\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n\r\n<p>What if AI wasn\u2019t here to replace your advisors, but to help them focus on the best parts of their job?<\/p>\r\n<p>That\u2019s the bet Carrefour made on social media. Today, AI handles 35% of the 700,000 customer questions received each year. It takes care of simple and recurring inquiries, while advisors focus on more complex requests that require deeper expertise. Customer satisfaction continues to improve.<\/p>\r\n<p>Aur\u00e9lien Deffay, Director of Digital Communication at Carrefour Group, shares an unfiltered look behind the scenes of this transformation: the strategic decisions, the challenges overcome, and the tangible results of deploying AI at scale within a global omnichannel retail leader.<\/p>\r\n<p>A clear roadmap to make AI and knowledge management true allies of your customer experience strategy in 2026.<\/p>\r\n\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/64432449-29bc-4a9e-87fa-042923ad6656.jpg\" alt=\"Thomas GOURITIN\"><p><strong>Thomas GOURITIN<\/strong><br\/>AI specialist &ndash; SMART TRIBUNE<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speaker:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/0d6b0378-49a3-4f0a-8ef9-f43d72330548.jpg\" alt=\"Aurelien DEFFAY\"><p><strong>Aurelien DEFFAY<\/strong><br\/>Director of Digital Communication &ndash; CARREFOUR<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fsmart-tribune-carrefour-groupe\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fsmart-tribune-carrefour-groupe&text=Conferences & workshops organized by Smart Tribune & Carrefour Groupe - 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All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fsmart-tribune-carrefour-groupe\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-24T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t24 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t12h00 to 12h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 7\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">AI in Managed ServicesHow Sopra Steria Is Transforming IT Service Operations<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by NiCE\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/3825ae13-23a3-486b-bce0-ff53e681e9b6.jpg\" class=\"exhibitor-logo\" alt=\"NiCE\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n<p>Generative AI is transforming how service operations are delivered. In IT service centers, agents must handle increasingly complex requests while maintaining high levels of service quality and efficiency.<\/p>\r\n\r\n<p>In this session, Sopra Steria will share how the organization leverages AI copilots to support agents in resolving complex IT incidents. With real-time assistance, the organization improves resolution quality, accelerates ramp-up for new agents, and increases operational efficiency.<\/p>\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/cfe3827f-fad9-4928-86d9-2cea670843bc.jpg\" alt=\"Benoit RICHARD\"><p><strong>Benoit RICHARD<\/strong><br\/>Sales Strategic Accounts &ndash; NICE<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speaker:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/0af9fe9d-d924-4cdb-a7f9-d724a45f538a.jpg\" alt=\"Anthony PINTO\"><p><strong>Anthony PINTO<\/strong><br\/>Head of AI, Digital Platform Services  &ndash; SOPRA STERIA<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fnice\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fnice&text=Conferences & workshops organized by NiCE - 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Transforming complex spoken exchanges into actionable insights at scale is a major scientific and operational challenge: identifying intentions, segmenting call stages, extracting decision-relevant indicators while preserving the contextual richness and temporality of human interaction. Our approach is built on an interactive co-design methodology, developed in close collaboration with our clients. AI systems are not designed in a lab and then imposed on the field: they emerge from an iterative process combining business expertise, machine learning engineering, product development and commercial vision. This dynamic produces specific models that are genuinely operational and aligned with sectoral constraints. We also present our hybrid technology approach combining:<\/p>\r\n<ul>\r\n<li>data-driven statistical methods (classification, scoring, segmentation), <\/li><li>generative models that explain decisions in natural language. <\/li><\/ul>\r\n<p>Part 2 \u2014 The voice of our clients: Pierre et Vacances Center Parcs&nbsp;<\/p>\r\n<p>Panel format. Two clients share their experience on three key points:<\/p>\r\n<ul>\r\n<li>Personalisation: why a generic model was not enough <\/li><li>Data sovereignty &amp; security : what this means concretely when choosing a partner\r\n<\/li><li>Agility &amp; rapid LLM iteration : how to move from experimentation to ROI in a matter of weeks\r\n<\/li><\/ul>\r\n<p>Part 3 \u2014 What AI should not do: ethics, the EU AI Act and anthropomorphism<\/p>\r\n<p>Beyond technical performance, we address a central challenge: AI anthropomorphism. As generative models produce natural language summaries, the risk is attributing to them an intention, understanding or judgement they do not possess. This human projection can influence organisational decisions, the perception of results and the responsibility attributed to systems. In this context, we advocate for AI aligned with clear principles: just because a technology is possible does not mean it is desirable. Certain analyses, such as emotion detection, raise ethical and scientific boundaries we choose not to cross.<\/p>\r\n<p>Part 4 \u2014 Looking ahead: analysing human-chatbot interactions&nbsp;<\/p>\r\n<p>Finally, we open the discussion towards the evolution of interactions: beyond human-to-human exchanges, how can we analyse and govern human-chatbot interactions without falling into the illusion of symmetry between machine and human interlocutor? This session offers a methodological, technical and ethical perspective on voice analytics in the age of generative AI \u2014 placing human responsibility at the heart of the process.<\/p>\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderators:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/f0c01b6b-aaa6-4aa6-8aa1-143fb184cde9.jpg\" alt=\"Mohamed CHETOUANI\"><p><strong>Mohamed CHETOUANI<\/strong><br\/>Scientific Advisor &ndash; BATVOICE AI \/ SORBONNE UNIVERSIT\u00c9<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/7863f0ca-e103-4e82-abab-f9fdfeaf1477.jpg\" alt=\"Samer NASREDDINE\"><p><strong>Samer NASREDDINE<\/strong><br\/>Chief Sales Officer &ndash; BATVOICEAI<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speaker:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<p><strong>Eric POUYES<\/strong><br\/>Customer Relationship Director &ndash; PIERRE & VACANCES CENTER PARCS<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fbatvoiceai\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fbatvoiceai&text=Conferences & workshops organized by BatvoiceAI - 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All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fbatvoiceai\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-24T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t24 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t12h00 to 12h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 1\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">LLMs: The great shift<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by YURI & NEIL\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/aca45180-c37b-4c60-8789-b081002866c2.jpg\" class=\"exhibitor-logo\" alt=\"YURI & NEIL\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n<p>How are LLMs concretely transforming your visibility and your customer relationship?<\/p>\r\n\r\nAgenda : <br><ul>\r\n<li>\r\n<p>Understand the mechanisms: How to \u201cshow up\u201d and perform well in LLM-generated answers.<\/p>\r\n<\/li><li>\r\n<p>Real-life case study: An unfiltered testimonial from Club Med. From strategic vision to operational rollout, discover how AI enhances every step of the customer journey.<\/p>\r\n<\/li><li>\r\n<p>Best practices: Pitfalls to avoid and wins to replicate for your own business.<\/p>\r\n<\/li><\/ul>\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/4f9a669c-1665-417f-8f54-bdc1afd0f910.jpg\" alt=\"Nicolas BEDOUCH\"><p><strong>Nicolas BEDOUCH<\/strong><br\/>Team leader SEO &ndash; YURI & NEIL <\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speakers:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/b8bedbf3-e6e3-43ec-8898-22c4bebc9ef1.jpg\" alt=\"Jean-Baptiste BESSIERE\"><p><strong>Jean-Baptiste BESSIERE<\/strong><br\/>Head of SEO &ndash; CLUB MED<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/fab86888-87ff-4b75-84fd-5115130cc275.jpg\" alt=\"Lisa LE POGAM\"><p><strong>Lisa LE POGAM<\/strong><br\/>Head of E-Commerce Product &ndash; CLUB MED<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fyuri-neil\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fyuri-neil&text=Conferences & workshops organized by YURI & NEIL - 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All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fyuri-neil\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-24T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t24 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t12h00  to 12h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 6\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">Your sales conversations are worth gold, if only you'd listen to them<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by FEEDAE\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/06a86759-f862-4cc1-8413-40bf715030ee.jpg\" class=\"exhibitor-logo\" alt=\"FEEDAE\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n\r\nCoaching, Compliance &amp; Lead Management: How two national networks leverage 100% of their field interactions with Conversational AI.\r\n<br><p>Your top advisor converts 3 times more than your lowest performer. The difference? It\u2019s all in the conversation. But with dozens of branches and hundreds of field agents, how do you identify what the best are doing and turn it into your gold standard?<\/p>\r\n<p>At Feedae, we believe the best sales script isn't in a PowerPoint\u2014it\u2019s already living inside your conversations.<\/p>\r\nOn the Agenda:\r\n<ol>\r\n<li>\r\n<p>Conversational Analytics in France: An Unfiltered Overview How it works in practice, its strengths and limits, and how Feedae models\r\nLead Scoring and Sales Resilience (combativeness) using AI.<\/p>\r\n<\/li><li>\r\n<p>The Keepcall Case Study (8,000 calls\/day in the tourism sector) Patrick Metivier, CEO (and former CEO of Carrefour Voyage), will share the impact of conversational analytics on their organizational model: data management, sales pitch quality, and deep customer needs analysis.<\/p>\r\n<\/li><li>\r\n<p>The Premista \/ Ymanci Case Study (Banking intermediation, 135&#43; branches)\r\nHugues Rolland du Roscoat, Marketing &amp; Digital Director, will explain how to drive both sales performance and regulatory compliance using the same data, from first contact to closing.<\/p>\r\n<\/li><li>\r\n<p>Field Insights: What your top performers do that your scripts don't catch. The 5 keys to moving from &quot;gut feeling&quot; management to\r\ndata-driven coaching.<\/p>\r\n<\/li><\/ol>\r\n<p>You will leave this workshop with an actionable method to transform every sales conversation into a lever for collective performance.<\/p>\r\n<p>\ud83d\udccd Limited seating available \u2013 Don\u2019t miss this practical workshop!<\/p>\r\n\r\n\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/ba23be92-5eae-467f-a221-316d694c5532.jpg\" alt=\"Sylvain DE LY\"><p><strong>Sylvain DE LY<\/strong><br\/>CEO & Cofounder &ndash; FEEDAE<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speakers:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/ad330579-471b-4cae-b7ac-689c3ba9b4bb.jpg\" alt=\"Patrick METIVIER\"><p><strong>Patrick METIVIER<\/strong><br\/>General Manager &ndash; KEEPCALL<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/b7842c95-c90d-4a25-9848-cbf6a8d1c968.jpg\" alt=\"Hugues ROLLAND DU ROSCOAT\"><p><strong>Hugues ROLLAND DU ROSCOAT<\/strong><br\/>Chief Marketing & Communications Officer (CMCO) &ndash; PREMISTA<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Ffeedae\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Ffeedae&text=Conferences & workshops organized by FEEDAE - 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All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Ffeedae\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-24T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t24 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t14h00 to 14h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 1\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">Turn Your Customers into an Acquisition Engine: Discover Smart Loyalty<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by BREVO\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/ec2d340b-0d34-4996-9a22-14b40218d353.jpg\" class=\"exhibitor-logo\" alt=\"BREVO\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<p>Rising acquisition costs are putting marketing budgets under pressure, while \u201ctraditional\u201d loyalty programs are losing momentum and too often turning into simple discount mechanisms.<\/p>\r\n<p>This session shows how to adopt Smart Loyalty by going beyond the \u201c\u20ac1 spent = 1 point\u201d model. By valuing advocacy (reviews, UGC, referrals), you can turn retention into a true growth engine.<\/p>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speakers:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<p><strong>S\u00e9raphie DE TRACY<\/strong><br\/>Loyalty Product Lead &ndash; BREVO<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<p><strong>David BENA\u00cfNOUS<\/strong><br\/> &ndash; BREVO<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fbrevo\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fbrevo&text=Conferences & workshops organized by BREVO - All4Customer Paris\" data-network=\"twitter\" aria-label=\"Twitter\" style=\"--official-color: #7acdee\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path 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aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fbrevo\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-24T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t24 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t14h00 to 14h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 6\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">The End of the Price War: How Voice AI and Network Data Turn Comparison into Preference<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by hipto\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/f8f2de63-617e-4170-a0e2-c0160d91da0b.jpg\" class=\"exhibitor-logo\" alt=\"hipto\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n<p>In a telecom market ruled by price, real differentiation comes from network quality and customer experience.<br><\/p>\r\n<p>Discover how hipto \u00d7 Zone ADSL&amp;Fibre leverage 24\/7 voice AI and proprietary network data to process 100% of customer interactions, improve reachability, and boost sales performance.<br>A results-driven masterclass designed to turn lead volume into customer preference.<br><\/p>\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speakers:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/8c72cfde-4e78-4fea-85de-b332a5c323cb.jpg\" alt=\"Guillaume PACE\"><p><strong>Guillaume PACE<\/strong><br\/>Managing Director &ndash; HIPTO<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/5fabd5ab-2bac-4bd8-8541-3d0b0056f3b6.jpg\" alt=\"Benjamin GERVAIS\"><p><strong>Benjamin GERVAIS<\/strong><br\/>ZoneADSL Director &ndash; HIPTO<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/dcfe9b01-e17c-4e1f-a671-a0179f537415.jpg\" alt=\"Dylan SADOUDI\"><p><strong>Dylan SADOUDI<\/strong><br\/>Innovation Director &ndash; HIPTO<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fhipto\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer 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aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fhipto\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-24T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t24 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t14h00 to 14h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 3\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">Agentic Era: revolutionise your business processes !<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by Worldline\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/dfddb602-ff83-4e17-b3c2-dfe602a8741f.jpg\" class=\"exhibitor-logo\" alt=\"Worldline\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n<p>Moving to an agentic architecture creates real opportunities for business transformation. This structural shift delivers three concrete benefits: better customer experience through hyper-personalisation and smooth, contextualised interactions; freeing your teams from repetitive, low-value tasks; and turning operational responsiveness into a genuine competitive advantage.&nbsp;<\/p>\r\n<p>Explore these opportunities with our Worldline experts and Magellan partner to understand how this shift reshapes your customer relationships.<\/p>\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speakers:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<p><strong>Imane BELLACHEHAB<\/strong><br\/>Head of Product Management &ndash; WORLDLINE<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/6d6e4300-3d7a-4e58-8fd1-d4f17a2287da.jpg\" alt=\"Fr\u00e9d\u00e9ric  VIEREN\"><p><strong>Fr\u00e9d\u00e9ric  VIEREN<\/strong><br\/>Lead Product Manager &ndash; WORLDLINE <\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/c6947255-6ed6-4ba9-a3e3-1a361d29e8f5.jpg\" alt=\"Aur\u00e9lien BOUTILLIER\"><p><strong>Aur\u00e9lien BOUTILLIER<\/strong><br\/>Associate Partner &ndash; MAGELLAN<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fworldline\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fworldline&text=Conferences & workshops organized by Worldline - All4Customer Paris\" data-network=\"twitter\" aria-label=\"Twitter\" style=\"--official-color: #7acdee\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path 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d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-24T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t24 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t14h00 to 14h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 7\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">Transcribing Millions of Customer Calls in GDPR Compliance Without Sacrificing Performance<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by ViaDialog\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/3436fca9-0987-46dc-9417-08f26abb6969.jpg\" class=\"exhibitor-logo\" alt=\"ViaDialog\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n<p>How can sovereignty, security, and performance be reconciled in a large-scale Speech Analytics project?<\/p>\r\n\r\n<p>In this session, ViaDialog will share its experience in industrial-scale transcription of millions of customer calls per year, within a framework fully compliant with GDPR and strict internal security requirements.<\/p>\r\n<p>On the agenda: high-precision technologies, integration into complex information systems, high-volume processing pipelines, data de-identification and minimization\u2026<br>A concrete use case with performance metrics, well-founded architectural choices, and actionable insights you can directly apply to your sovereign conversational AI projects.<\/p>\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/d363ba7e-0d17-4a5d-9010-2dcc9a7074d5.jpg\" alt=\"Bergel ALEXANDRE\"><p><strong>Bergel ALEXANDRE<\/strong><br\/>Account Manager &ndash; VIADIALOG<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speakers:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/70c169f3-f3ab-4dd6-9a82-61715681f5c1.jpg\" alt=\"Ariane NABETH-HALBER\"><p><strong>Ariane NABETH-HALBER<\/strong><br\/>Director of Speech AI &ndash; VIADIALOG<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/1d1b10e5-48a8-4fc7-ba9a-48b2fbfd4d5d.jpg\" alt=\"Laurent PERARNAUD\"><p><strong>Laurent PERARNAUD<\/strong><br\/>Head of Project Management \u2013 Commerce IT Department &ndash; EDF<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fviadialog\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a 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d=\"M20,3.8c-0.7,0.3-1.5,0.5-2.4,0.6c0.8-0.5,1.5-1.3,1.8-2.3c-0.8,0.5-1.7,0.8-2.6,1c-0.7-0.8-1.8-1.3-3-1.3c-2.3,0-4.1,1.8-4.1,4.1c0,0.3,0,0.6,0.1,0.9C6.4,6.7,3.4,5.1,1.4,2.6C1,3.2,0.8,3.9,0.8,4.7c0,1.4,0.7,2.7,1.8,3.4C2,8.1,1.4,7.9,0.8,7.6c0,0,0,0,0,0.1c0,2,1.4,3.6,3.3,4c-0.3,0.1-0.7,0.1-1.1,0.1c-0.3,0-0.5,0-0.8-0.1c0.5,1.6,2,2.8,3.8,2.8c-1.4,1.1-3.2,1.8-5.1,1.8c-0.3,0-0.7,0-1-0.1c1.8,1.2,4,1.8,6.3,1.8c7.5,0,11.7-6.3,11.7-11.7c0-0.2,0-0.4,0-0.5C18.8,5.3,19.4,4.6,20,3.8z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\r\n\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fviadialog&title=Conferences & workshops organized by ViaDialog - All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fviadialog\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-24T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t24 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t14h00 to 14h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 2\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">Your customers don\u2019t tell you everything: How neuroscience reveals a new layer of customer data<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by IGONOGO\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/dfa16218-eaa5-43c5-8e7f-b6cdbdf08c35.jpg\" class=\"exhibitor-logo\" alt=\"IGONOGO\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n<p>As companies increasingly rely on data to manage and optimize customer experience, one question remains: do customers really say what they think? Discover how new approaches inspired by neuroscience can reveal the hidden signals that truly influence decision-making.<\/p>\r\n\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speaker:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/4442dfcf-40de-4edb-82e2-9614e881b52e.jpg\" alt=\"Candice FRANCOIS\"><p><strong>Candice FRANCOIS<\/strong><br\/> &ndash; IGONOGO<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Figonogo\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Figonogo&text=Conferences & workshops organized by IGONOGO - All4Customer Paris\" data-network=\"twitter\" aria-label=\"Twitter\" style=\"--official-color: #7acdee\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,3.8c-0.7,0.3-1.5,0.5-2.4,0.6c0.8-0.5,1.5-1.3,1.8-2.3c-0.8,0.5-1.7,0.8-2.6,1c-0.7-0.8-1.8-1.3-3-1.3c-2.3,0-4.1,1.8-4.1,4.1c0,0.3,0,0.6,0.1,0.9C6.4,6.7,3.4,5.1,1.4,2.6C1,3.2,0.8,3.9,0.8,4.7c0,1.4,0.7,2.7,1.8,3.4C2,8.1,1.4,7.9,0.8,7.6c0,0,0,0,0,0.1c0,2,1.4,3.6,3.3,4c-0.3,0.1-0.7,0.1-1.1,0.1c-0.3,0-0.5,0-0.8-0.1c0.5,1.6,2,2.8,3.8,2.8c-1.4,1.1-3.2,1.8-5.1,1.8c-0.3,0-0.7,0-1-0.1c1.8,1.2,4,1.8,6.3,1.8c7.5,0,11.7-6.3,11.7-11.7c0-0.2,0-0.4,0-0.5C18.8,5.3,19.4,4.6,20,3.8z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\r\n\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Figonogo&title=Conferences & workshops organized by IGONOGO - All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Figonogo\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-24T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t24 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t14h00  to 14h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 5\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">How to reverse your contact rate trend<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by Vocalcom\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/86d427d0-1720-4ae5-83da-85691bebbddb.jpg\" class=\"exhibitor-logo\" alt=\"Vocalcom\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n\r\n<p>D\u00e9couvrez comment inverser rapidement votre courbe de joignabilit\u00e9 et am\u00e9liorer significativement la performance de vos campagnes d\u2019appels.<\/p>\r\n\r\n\r\n\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/9068d325-04a0-44c9-9545-e6258071538e.jpg\" alt=\"Myriam GHEDAS\"><p><strong>Myriam GHEDAS<\/strong><br\/>Chief Operations Officer  &ndash; VOCALCOM<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speakers:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/77fa5060-e23d-4995-ade4-efdb72f26a8c.jpg\" alt=\"Bernard-Henri  NUT BONALDI\"><p><strong>Bernard-Henri  NUT BONALDI<\/strong><br\/>Head of Account Management &ndash; FOUNDEVER<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/8307856e-11d6-4317-9e69-e47c7e240b08.jpg\" alt=\"Abdellatif  OUGUERZAM \"><p><strong>Abdellatif  OUGUERZAM <\/strong><br\/>Sr Operation Manager & Coordinateur Multisites Afrique &ndash; FOUNDEVER<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/a8cc089e-b400-4da3-88be-18a711bd8931.jpg\" alt=\"Lo\u00efc GALVIER\"><p><strong>Lo\u00efc GALVIER<\/strong><br\/>Head datamarketing & DPO &ndash; 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d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-24T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t24 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t15h00 to 15h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 1\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">Writing for Google yesterday, writing for AI today: what does it mean for your acquisition strategy?<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by Positive Surfer\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/fb8f8522-c401-4f34-a8c3-a3fc21a9103a.jpg\" class=\"exhibitor-logo\" alt=\"Positive Surfer\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<p>Yesterday, it was about ranking on Google. Today, it\u2019s about being understood and cited by AI. In the era of generative engines, it\u2019s no longer just about position \u2014 it\u2019s about becoming a credible, visible source in AI-generated answers. This conference explores the concrete impact on your acquisition strategy: how to structure your content, strengthen your authority, and turn visibility into sustainable growth \u2014 with Surfer.<\/p>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/bdf0a278-0bcf-457e-8745-f31f70315693.jpg\" alt=\"Julien LABOURE\"><p><strong>Julien LABOURE<\/strong><br\/>Head of partnership Positive  &ndash; SURFER<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fpositive-surfer\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fpositive-surfer&text=Conferences & workshops organized by Positive Surfer - 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Then the 4 video trends shaping 2026.&nbsp;<\/p>\r\n\r\n\r\n<p>At the same time,&nbsp;78% of consumers want to see more video from brands in 2026.<\/p>\r\n\r\n\r\n\r\n<p>The demand is growing. But attention isn\u2019t automatic \u2014&nbsp;it has to be earned.<br><\/p>\r\n<p>Video is how brands win attention, build trust, and stay relevant.<\/p>\r\n<p>But the real question is: how do achieve results in 2026? Let\u2019s unpack it.<\/p>\r\n\r\n\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speaker:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/4976695c-f2bd-4b05-b0cb-528927b19575.jpg\" alt=\"L\u00e9a  SCHREMMER\"><p><strong>L\u00e9a  SCHREMMER<\/strong><br\/>International Content & Marketing Manager &ndash; PLAYPLAY<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fplayplay\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fplayplay&text=Conferences & workshops organized by PlayPlay - 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All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fplayplay\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-24T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t24 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t15h00 to 15h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 5\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">From Knowledge Transfer to Growth: How AI Is Transforming Learning Culture and Customer Relationships<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by Concentrix\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/eaa205e3-4c56-4450-a21d-eab886f7cfb4.jpg\" class=\"exhibitor-logo\" alt=\"Concentrix\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<p>This masterclass explores how artificial intelligence is transforming the training of customer advisors. Discover\r\nhow to leverage AI to personalize learning journeys, simulate real-life customer interactions, analyze performance in real time, and accelerate skill development. A practical and strategic session designed to modernize your training programs and elevate customer experience outcomes.<\/p>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/8a21e683-bbc0-47a3-aa63-fdd6e0341665.jpg\" alt=\"Cyril PATTEGAY\"><p><strong>Cyril PATTEGAY<\/strong><br\/>Learning & Development Lead &ndash; CONCENTRIX<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fconcentrix\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fconcentrix&text=Conferences & workshops organized by Concentrix - 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And they\u2019re giving you access to their roadmap.<\/p>\r\n<p>Discover the real drivers behind their success: a methodical approach with no shortcuts, where every conversation becomes a learning opportunity. Snippet by snippet. Topic by topic. With an unwavering commitment to quality.<\/p>\r\n<p>You\u2019ll also understand the time factor: the first visible results within 90 days, followed by steady momentum over two years, ultimately reaching a customer satisfaction level above 90% \u2014 on par with their best human agents.<\/p>\r\n<p>You\u2019ll leave with the concrete success factors that made the difference:<\/p>\r\n\r\n<ul>\r\n<li>\r\n<p>Start small, test, and iterate rigorously<\/p>\r\n<\/li><li>\r\n<p>Invest in a dedicated team (because AI without human investment is a myth)<\/p>\r\n<\/li><li>\r\n<p>Progress from simple to complex<\/p>\r\n<\/li><li>\r\n<p>Use AI to augment teams, not replace them<\/p>\r\n<\/li><\/ul>\r\n\r\n<p>A playbook that has been tried and tested, on top of insights into Wecasa's vision for their support, and their learnings.<\/p>\r\n\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/89334681-acb0-47fb-bab6-a58b07f696d7.jpg\" alt=\"Joachim TRIFFOY\"><p><strong>Joachim TRIFFOY<\/strong><br\/>Relationship Manager, Small Business  &ndash; FIN<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speakers:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/86d84541-daa3-4c8b-852c-6cbaeb3656a6.jpg\" alt=\"Rayan MATAR\"><p><strong>Rayan MATAR<\/strong><br\/>Business Operations Lead &ndash; WECASA<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/4def3545-7311-48b9-82cb-301057616f40.jpg\" alt=\"Elsa TRIBOUL\"><p><strong>Elsa TRIBOUL<\/strong><br\/>Head of Customer Experience &ndash; WECASA<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Ffin\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Ffin&text=Conferences & workshops organized by Fin - 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For managers, the challenge is no longer about multiplying tools, but about structuring high-impact uses directly linked to the realities of customer relations. The &quot;Business&quot; copilot embodies this new stage: AI integrated at the heart of operational flows, connected to your organization's own data and processes. More than just a temporary aid, it becomes a lever for sustainable performance, strengthening operational efficiency, supporting teams daily, and giving renewed meaning to their work. Discover how the potential of generative AI delivers concrete results for your customer experience.\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/effac55e-9250-426c-a9c2-3d8764dd58f1.jpg\" alt=\"Laurent COUSIN\"><p><strong>Laurent COUSIN<\/strong><br\/>Senior Solution Consultant &ndash; GENESYS<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speaker:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/cf1f23d8-9694-4a65-8ada-cd96526fe52f.jpg\" alt=\"Yassine TAHRI\"><p><strong>Yassine TAHRI<\/strong><br\/>Senior Solution consultant &ndash; GENESYS<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fgenesys\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fgenesys&text=Conferences & workshops organized by GENESYS - 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T\u00e9l\u00e9phonie et IA pour votre service client\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/90dc0924-37f5-418c-97c4-067e4193abb8.jpg\" class=\"exhibitor-logo\" alt=\"AXIALYS - T\u00e9l\u00e9phonie et IA pour votre service client\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n\r\n<p>How can organizations handle a very high volume of calls while still delivering a smooth and high-quality customer experience?<\/p>\r\n<p>During this session, Romain Kara (SNCF Connect &amp; Tech)&nbsp;and \r\nPrincia Goss\u00e9 (Axialys)&nbsp;will share the behind-the-scenes story of the setup designed to support SNCF Connect &amp; Tech customers\u2014an organization that now handles\r\nmore than 57,000 calls per month and supports 1.3 million customers every year.<\/p>\r\n<p>Throughout the discussion, they will explore the key strategic choices, the operational best practices implemented, and the role of voice and AI in transforming customer service.<\/p>\r\n<p>A session designed to uncover real-world insights and the keys to balancing operational performance, innovation, and customer experience at scale.<\/p>\r\n\r\n\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speakers:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/47bea50b-b491-44e1-b0a2-9a21b170f71c.jpg\" alt=\"Princia GOSSE\"><p><strong>Princia GOSSE<\/strong><br\/>Customer Success Manager &ndash; AXIALYS<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/5c4fa8f8-2742-4866-a936-285778821227.jpg\" alt=\"Romain KARA\"><p><strong>Romain KARA<\/strong><br\/>Customer Experience Director &ndash; SNCF CONNECT & TECH<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Faxialys-telephonie-et-ia-pour-votre-service-client\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Faxialys-telephonie-et-ia-pour-votre-service-client&text=Conferences & workshops organized by AXIALYS - 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But with what tools?<br>In this masterclass, discover how the augmented agent becomes a true business copilot:<br>- automation of low-value, repetitive tasks<br>- real-time AI assistance during customer interactions<br>- intelligent use of conversational data<br>Through a real-life use case and measurable results (&#43;30% productivity, -40% administrative time, &#43;15-point increase in customer satisfaction), you will learn how to reconcile operational performance, customer satisfaction, and employee well-being.<br>This is not an IT project.<br>It is a global performance transformation initiative.<br><\/p>\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/e9fd2e13-30fb-4d7a-88ae-b87724136b38.jpg\" alt=\"Jerome ALLIX\"><p><strong>Jerome ALLIX<\/strong><br\/>Business Development & Customer Transformation Director &ndash; COMETE.AI<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fcomete-ai\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fcomete-ai&text=Conferences & workshops organized by comete.ai - 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Customer reviews, real-world signals, generative AI, and user behavior are reshaping how local visibility is determined \u2014 often behind the scenes.<\/p>\r\n<p>Why do some locations consistently rise to the top while others quietly lose visibility?<br><\/p>\r\n<p>What new mechanisms are driving local search results and AI-powered recommendations?<br>And most importantly: how can brands regain control and turn visibility into measurable business performance?<br><\/p>\r\n<p>Through real-world examples and field insights, this session unpacks the new decision framework shaping local presence \u2014 and the priority actions to implement now to stay ahead.<br><\/p>\r\n\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speaker:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/e8a65738-7bce-414e-a7a8-3c1c2857f6ce.jpg\" alt=\"Thomas MATHIEU\"><p><strong>Thomas MATHIEU<\/strong><br\/>CEO &ndash; GUEST SUITE<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fguest-suite\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fguest-suite&text=Conferences & workshops organized by Guest Suite - All4Customer Paris\" data-network=\"twitter\" aria-label=\"Twitter\" style=\"--official-color: #7acdee\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,3.8c-0.7,0.3-1.5,0.5-2.4,0.6c0.8-0.5,1.5-1.3,1.8-2.3c-0.8,0.5-1.7,0.8-2.6,1c-0.7-0.8-1.8-1.3-3-1.3c-2.3,0-4.1,1.8-4.1,4.1c0,0.3,0,0.6,0.1,0.9C6.4,6.7,3.4,5.1,1.4,2.6C1,3.2,0.8,3.9,0.8,4.7c0,1.4,0.7,2.7,1.8,3.4C2,8.1,1.4,7.9,0.8,7.6c0,0,0,0,0,0.1c0,2,1.4,3.6,3.3,4c-0.3,0.1-0.7,0.1-1.1,0.1c-0.3,0-0.5,0-0.8-0.1c0.5,1.6,2,2.8,3.8,2.8c-1.4,1.1-3.2,1.8-5.1,1.8c-0.3,0-0.7,0-1-0.1c1.8,1.2,4,1.8,6.3,1.8c7.5,0,11.7-6.3,11.7-11.7c0-0.2,0-0.4,0-0.5C18.8,5.3,19.4,4.6,20,3.8z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\r\n\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fguest-suite&title=Conferences & workshops organized by Guest Suite - All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fguest-suite\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-24T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t24 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t16h00 to 16h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 7\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">How to create more value from your lead generation campaigns starting tomorrow!<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by Vocalcom + Hipto\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/86d427d0-1720-4ae5-83da-85691bebbddb.jpg\" class=\"exhibitor-logo\" alt=\"Vocalcom + Hipto\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n\r\n<p>Prospects aren't less reachable \u2014 they're reachable differently. For a long time, we all believed in this equation: a high-intent lead, a highly experienced salesperson, and revenue mechanically follows. It's a compelling story, easy to sell, easy to buy. The problem is that it's deceptively simple. It ignores everything that happens between the moment a lead exists and the moment it actually converts.<\/p>\r\n<p>The real issue is that the world has changed, and the profession has changed with it. We're no longer in a world where you're just managing phone-based production. Now you're managing flows, vendors, compliance, responsiveness, and orchestration. This paradigm shift is what explains why the old playbooks no longer cut it.<\/p>\r\n<p>&quot;Leads aren't magic&quot;: Join Kilian Le Menestrel, co-founder of hipto, alongside Estelle Benbassat, Account Executive at Vocalcom, for Masterclass 7 at the All4Customer 2026 trade show at Paris Expo Porte de Versailles. They'll show you, with hard numbers, how a unified end-to-end solution can put the smile back on your face! Looking forward to connecting with you there.<\/p>\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderators:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/d366cfc7-5bdd-4416-b8f6-aecae7af2fc6.jpg\" alt=\"Estelle BENBASSAT\"><p><strong>Estelle BENBASSAT<\/strong><br\/>Account Executive &ndash; VOCALCOM<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/d7cf14e9-930a-428b-8e2a-7fe84df8e3f6.jpg\" alt=\"Kilian  LE MENESTREL\"><p><strong>Kilian  LE MENESTREL<\/strong><br\/>Co-founder @Hipto &ndash; HIPTO<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fvocalcom-hipto\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fvocalcom-hipto&text=Conferences & workshops organized by Vocalcom + Hipto - 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All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fvocalcom-hipto\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-24T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t24 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t16h00 to 16h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 5\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">Market Research: The Missing Link in Customer Experience?  Bridge the gap between these two worlds to drive your growth.<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by Qualtrics\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/84228a65-bbf9-4469-b321-1f5c85ae0fe7.jpg\" class=\"exhibitor-logo\" alt=\"Qualtrics\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n<p>Today, a massive divide often separates Customer Experience (CX) and Market Research (MR). On one side,\r\nCX handles &quot;hot&quot; data\u2014immediate feedback and operational urgency. On the other,\r\nMR manages &quot;cold&quot; data\u2014strategic analysis and long-term concept testing.<br>This disconnect creates a significant loss in value: tactical actions lack strategic perspective, and long-term strategies lack real-world grounding.<br>Qualtrics breaks down these silos to transform your research into a truly active operating system. By reconciling these two worlds, we create a continuous value loop where the rigor of insights fuels the agility of action. Stop simply measuring the past; start using every customer signal as a strategic decision engine to dominate your market today.\r\n<br><\/p>\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speakers:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/0c91e579-17fd-42da-8b68-9f902e9bcca8.jpg\" alt=\"Hannah  O'FARRELL\"><p><strong>Hannah  O'FARRELL<\/strong><br\/>Principle Solution Engineer  &ndash; QUALTRICS <\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/db61a165-cc63-4562-9673-c9d6ed55ea38.jpg\" alt=\"Maxime  ARMANTE\"><p><strong>Maxime  ARMANTE<\/strong><br\/>Head of Solution Engineering  &ndash; QUALTRICS<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fqualtrics\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fqualtrics&text=Conferences & workshops organized by Qualtrics - 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However, we are among those who believe that the best way to prepare for it is to explore it. Together, we will decipher the main societal trends and communication strategies to come. You will discover why celebrating humanity and arousing emotion is your next great communication strategy. You will leave with areas of expression to explore, inspiring best cases, and operational avenues for our future collaborations. We look forward to seeing you again.\r\n<br><\/p>\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderators:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/1cf358cf-4d1b-4809-a9eb-cbb701c1af46.jpg\" alt=\"Pascale LUCA\"><p><strong>Pascale LUCA<\/strong><br\/>VP &ndash; LES ECHOS LE PARISIEN M\u00c9DIAS \/ PARIS MATCH M\u00c9DIAS<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/2ed3e6b3-0f76-4e36-8a74-eb2a54b961d5.jpg\" alt=\"Ligia DA SILVA MONTEIRO\"><p><strong>Ligia DA SILVA MONTEIRO<\/strong><br\/>Marketing and Strategic Planning Director &ndash; LES ECHOS LE PARISIEN M\u00c9DIAS \/ PARIS MATCH M\u00c9DIAS<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/bc187b05-c874-4b55-8171-6905ce07dc0d.jpg\" alt=\"Sabri MEDDOURI\"><p><strong>Sabri MEDDOURI<\/strong><br\/>Head of Audio & Video &ndash; LES ECHOS LE PARISIEN M\u00c9DIAS \/ PARIS MATCH M\u00c9DIAS<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fles-echos-le-parisien-medias-paris-match-medias\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fles-echos-le-parisien-medias-paris-match-medias&text=Conferences & workshops organized by Les Echos Le Parisien M\u00e9dias \/ Paris Match M\u00e9dias - 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All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fles-echos-le-parisien-medias-paris-match-medias\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-24T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t24 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t17h00 to 17h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 5\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">BPO, AI and Human Factors: The Laboratory for Customer Performance in 2030<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by SP2C\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/5fdb4ea7-6e4a-4af6-b0d1-307698f173c5.jpg\" class=\"exhibitor-logo\" alt=\"SP2C\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\nThis masterclass explores the transformation of BPO by 2030: from an execution model to a value integrator role, where operations, technology, AI, and consulting finally converge. Through concrete case studies, we will see how the alliance between humans and AI agents enables the transition from experimentation to operational performance, without sacrificing the essentials: customer relationships, engagement, and trust.\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/60f2928e-c056-4869-b743-75639252f56e.jpg\" alt=\"Chlo\u00e9 BEAUVALLET\"><p><strong>Chlo\u00e9 BEAUVALLET<\/strong><br\/>G\u00e9n\u00e9ral Manager &ndash; OUTSOURCIA<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speakers:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/aea52b4c-d031-4815-b71b-0aea47b26e4b.jpg\" alt=\"Martin DUFOURCQ\"><p><strong>Martin DUFOURCQ<\/strong><br\/>General Manager &ndash; ARMATIS TECHNOLOGY<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/53991813-830f-4c29-b025-4a423e91ed97.jpg\" alt=\"Olivier POGGIOLI\"><p><strong>Olivier POGGIOLI<\/strong><br\/>Deputy General Manager &ndash; CONCENTRIX<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/0e9963c1-265d-42ab-bb97-365cc696235b.jpg\" alt=\"Pierre-Etienne GENAIN\"><p><strong>Pierre-Etienne GENAIN<\/strong><br\/>Director of digital transformation &ndash; KONECTA FSM<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/e2c8b5c4-5b42-42ca-80dd-47e6bcc532f8.jpg\" alt=\"Benjamin CORMERAIS\"><p><strong>Benjamin CORMERAIS<\/strong><br\/>General  &ndash; T\u00caTE-\u00c0-T\u00caTE RELATION CLIENT<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/ca12892d-3d48-485a-b003-4f0106e3d9e1.jpg\" alt=\"Jean-Yves AIRIAUD\"><p><strong>Jean-Yves AIRIAUD<\/strong><br\/>CEO &ndash; ITERACTII<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fsp2c\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path 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d=\"M20,3.8c-0.7,0.3-1.5,0.5-2.4,0.6c0.8-0.5,1.5-1.3,1.8-2.3c-0.8,0.5-1.7,0.8-2.6,1c-0.7-0.8-1.8-1.3-3-1.3c-2.3,0-4.1,1.8-4.1,4.1c0,0.3,0,0.6,0.1,0.9C6.4,6.7,3.4,5.1,1.4,2.6C1,3.2,0.8,3.9,0.8,4.7c0,1.4,0.7,2.7,1.8,3.4C2,8.1,1.4,7.9,0.8,7.6c0,0,0,0,0,0.1c0,2,1.4,3.6,3.3,4c-0.3,0.1-0.7,0.1-1.1,0.1c-0.3,0-0.5,0-0.8-0.1c0.5,1.6,2,2.8,3.8,2.8c-1.4,1.1-3.2,1.8-5.1,1.8c-0.3,0-0.7,0-1-0.1c1.8,1.2,4,1.8,6.3,1.8c7.5,0,11.7-6.3,11.7-11.7c0-0.2,0-0.4,0-0.5C18.8,5.3,19.4,4.6,20,3.8z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\r\n\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fsp2c&title=Conferences & workshops organized by SP2C - All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fsp2c\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-25T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t25 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t10h00 to 10h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 1\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">Redefining the Customer Experience: The Omnichannel Strategy of Devred 1902<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by BREVO\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/ec2d340b-0d34-4996-9a22-14b40218d353.jpg\" class=\"exhibitor-logo\" alt=\"BREVO\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<p>Devred 1902 shares how the brand unifies its online and in-store data and orchestrates email, SMS, push notifications, and Wallet campaigns with Brevo to engage customers in France and internationally.<\/p>\r\n<p>The focus is on its methodology\u2014advanced segmentation, key automation workflows and scenarios, and performance measurement\u2014along with a data-driven case study showcasing tangible results.<\/p>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speakers:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/2151ca5c-5f29-4421-a246-b47e5ecc10bb.jpg\" alt=\"S\u00e9bastien SCHRAM\"><p><strong>S\u00e9bastien SCHRAM<\/strong><br\/> &ndash; DEVRED 1902<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/276d6d7d-af8c-4230-a41d-7b5521dc8bb8.jpg\" alt=\"Cl\u00e9ment JONCKHEERE\"><p><strong>Cl\u00e9ment JONCKHEERE<\/strong><br\/> &ndash; DEVRED 1902<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/7b99321e-91c4-4018-907d-35fd87b2613e.jpg\" alt=\"M\u00e9lissa CHAUVAUX\"><p><strong>M\u00e9lissa CHAUVAUX<\/strong><br\/> &ndash; BREVO<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fbrevo\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fbrevo&text=Conferences & workshops organized by BREVO - All4Customer Paris\" data-network=\"twitter\" aria-label=\"Twitter\" style=\"--official-color: #7acdee\" 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aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fbrevo\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-25T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t25 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t10h00 to 10h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 2\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">AI & GEO: Becoming the go-to source for LLMs (ChatGPT, Gemini, Perplexity, etc.)<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by Ad's up Consulting\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/370dfe28-7c99-423f-99c0-00fe650c287f.jpg\" class=\"exhibitor-logo\" alt=\"Ad's up Consulting\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n<p>In 2026, a growing proportion of search intentions will be resolved directly in conversational responses, without clicks, comparisons, or \u201ctop 10\u201d lists.<br>For Ad's up Consulting, GEO (Generative Engine Optimization) marks a shift: it is no longer just about \u201cranking,\u201d but about establishing authority, being cited, and being recommended by LLMs.<br>In this session, we share a strategic and operational approach to managing your AI visibility:<br><\/p>\r\n<ul>\r\n<li>Understand how LLMs select, prioritize, and cite their sources.<\/li><li>Identify the editorial, technical, and authority levers that maximize your likelihood of being \u201cthe answer.\u201d<\/li><li>Implement a measurement framework: AI share of voice, citations, presence in responses, business impact<\/li><li>Activate a GEO roadmap aligned with your priorities: acquisition, brand, conversion, reassurance<\/li><\/ul>\r\nObjective: capture demand where it is now decided, at the heart of the generated response.<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/3444b65a-8e5d-41af-b93c-c4bc82ec5ba2.jpg\" alt=\"Antoine LE SAUX\"><p><strong>Antoine LE SAUX<\/strong><br\/>Head of GEO &ndash; AD'S UP CONSULTING<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a 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All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fads-up-consulting\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-25T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t25 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t10h00 to 10h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 5\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">Speech Analytics: AI for enhanced performance and coaching.<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by Bertrand CHRISTOPHE\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/f9a8b46e-0e5f-49d4-b1f1-57acd793d8f3.jpg\" class=\"exhibitor-logo\" alt=\"Bertrand CHRISTOPHE\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n<p>Your customers talk to you every day, but do you really listen to them?<br>Today, AI applied to conversations is becoming the most authentic source of customer knowledge, enriching your traditional surveys and reviews with what your customers really think. This is becoming an unprecedented lever for commercial performance.<br>Thanks to the next developments in generative AI, we are entering the era of augmented coaching: Speech Analytics no longer just analyzes the past, it becomes a co-pilot that boosts your advisors' business skills in real time.<br>Come and discover how to transform every exchange into a learning and sales opportunity, moving from a passive customer relationship to a controlled customer experience.<br><\/p>\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/f0c5345e-28ff-49dd-ae81-d38941086c97.jpg\" alt=\"Bertrand CHRISTOPHE\"><p><strong>Bertrand CHRISTOPHE<\/strong><br\/>Sales Director &ndash; SATISFACTORY<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speaker:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/50efbe80-3b1e-4d0a-8efe-2d82238c8087.jpg\" alt=\"Pierre-Etienne GENAIN\"><p><strong>Pierre-Etienne GENAIN<\/strong><br\/>Head of Innovation &ndash; KONECTA<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fbertrand-christophe\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fbertrand-christophe&text=Conferences & workshops organized by Bertrand CHRISTOPHE - 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We will also address the verticalization of customer journeys and conversational agents to meet the specific requirements of sectors such as healthcare, financial services, and the public sector. Finally, we will demonstrate how a flexible, hybrid, open, and secure architecture enables the integration of contact center, unified communications, and data analytics to ensure business continuity, data sovereignty, and measurable ROI.<\/p>\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speakers:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/4dbd07b0-1e51-43af-9ae4-712abd0bdccd.jpg\" alt=\"Fr\u00e9d\u00e9ric ARCHIMBAUD\"><p><strong>Fr\u00e9d\u00e9ric ARCHIMBAUD<\/strong><br\/>Regional Sales Manager France and FSA &ndash; MITEL<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/fe27258d-df10-496f-b4d2-a97632195c3f.jpg\" alt=\"Nicolas SAINT REMY\"><p><strong>Nicolas SAINT REMY<\/strong><br\/>Deputy CIO &ndash; SAINT-GOBAIN<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fmitel\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fmitel&text=Conferences & workshops organized by Mitel - 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Orange Business has launched its new RCS for Business offer to deliver an unmatched experience to a wide range of customers while strengthening the proximity that sets it apart.<\/p>\r\n<p>With the Live Identity API, you benefit from enhanced security, seamless identification, and high-value conversational journeys. A dedicated demo will show you how these solutions integrate into your processes and streamline your business workflows, combining performance with trust.<\/p>\r\n<p>RCS and Live Identity: a powerful combination designed to reinforce security, optimize the user experience, and maximize the impact of your customer journeys.<\/p>\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speakers:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/c277781f-ed47-43ad-89d7-4b460c83c896.jpg\" alt=\"Nicolas GUERIN\"><p><strong>Nicolas GUERIN<\/strong><br\/>Business Messaging Marketing Manager &ndash; ORANGE BUSINESS<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/465e6fa6-b362-4e3d-9a96-53e68d4ed1b8.jpg\" alt=\"Aur\u00e9lie  COCHERIE\"><p><strong>Aur\u00e9lie  COCHERIE<\/strong><br\/>Product manager Live Identity Wallet &ndash; ORANGE BUISINESS<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/e30c7fce-b389-427c-840c-af4c562a9dde.jpg\" alt=\"Aziz HAOUAS\"><p><strong>Aziz HAOUAS<\/strong><br\/>Product Manager Live identity & Mobile Connect &ndash; ORANGE BUSINESS<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Forange-business\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Forange-business&text=Conferences & workshops organized by Orange Business - 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In an ultra-competitive industry, the ability to transform knowledge into fast, accurate decisions is the primary driver of performance.<\/p>\r\n<p>How do you turn static information into an immediate value-creation lever?<\/p>\r\n<p>This is the challenge met by BoursoBank, the French leader in online banking, which placed Knowledge Management at the heart of its customer service. By intelligently structuring and deploying business expertise, BoursoBank turned knowledge into a true engine for growth and innovation.<\/p>\r\n<p>The result? A 20-point NPS increase in just 6 months!<\/p>\r\n<p>Join this masterclass and benefit from the feedback of J\u00e9r\u00f4me Ma\u00eetre, Director of Employee Experience at BoursoBank, alongside\r\nFran\u00e7ois Castro-Lara, Head of Marketing at Mayday.<\/p>\r\n<p>On the agenda:<\/p>\r\n<ul>\r\n<li>BoursoBank case study: challenges faced, strategic choices, methodology, and results achieved.\r\n<\/li><li>The AI era: why Knowledge Management has become essential for maintaining high-performance customer service.\r\n<\/li><li>Measuring business impact: how to drive CX improvements and advisor upskilling.\r\n<\/li><li>Collaborative management: keys to mastering the knowledge lifecycle over the long term.\r\n<\/li><li>Live Q&amp;A: an interactive session with J\u00e9r\u00f4me and Fran\u00e7ois to get concrete answers to your questions.\r\n<\/li><\/ul>\r\n<p>Don't miss this opportunity to learn from a successful project and transform your knowledge management into a genuine performance lever!<\/p>\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/2046b963-263d-4905-b936-100a75839a4b.jpg\" alt=\"Fran\u00e7ois CASTRO-LARA\"><p><strong>Fran\u00e7ois CASTRO-LARA<\/strong><br\/>Head of Marketing &ndash; MAYDAY<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speaker:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/ed7f6eb0-0167-43d4-81a9-1131cd8c67a7.jpg\" alt=\"J\u00e9r\u00f4me MA\u00ceTRE\"><p><strong>J\u00e9r\u00f4me MA\u00ceTRE<\/strong><br\/>Director of Employee Experience &ndash; BOURSOBANK<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fmayday\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fmayday&text=Conferences & workshops organized by MAYDAY - 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All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fmayday\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-25T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t25 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t11h00 to 11h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 2\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">Search, LLM, Maps: the winning trio for local domination.<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by adforall\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/5f68fae7-09a9-427f-ac9a-334f29766cd4.jpg\" class=\"exhibitor-logo\" alt=\"adforall\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n<p>Search, Google Maps, LLM. Three channels. One local customer to convince. Yet most local businesses don\u2019t really master any of them.<br>In this new reality, your local visibility no longer plays out on a single field \u2014 it is built simultaneously on the search engine that indexes, the AI that recommends, and the map that reassures. Miss one, and you risk handing the lead straight to a competitor.<br>Rather than managing each channel in isolation, the real challenge is to align a coherent strategy across all three levers so\r\nyou are perceived as the go\u2011to business in your niche and area. How do you avoid being invisible where your customers are actually searching, and how do you turn this triple presence into a machine for generating qualified leads \u2014 without a skyrocketing ad budget?<br><\/p>\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speakers:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/b7e97ebe-24d5-497e-8378-6f822f39e95c.jpg\" alt=\"Damien LE VERDIER\"><p><strong>Damien LE VERDIER<\/strong><br\/>HEAD OF SEO &ndash; ADFORALL<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/43b568e0-4a7a-40d7-bd38-13f94bc8cb24.jpg\" alt=\"Thomas FELER\"><p><strong>Thomas FELER<\/strong><br\/>SEO ACCOUNT MANAGER &ndash; ADFORALL<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/669d102e-5e93-4300-8435-2798a4385086.jpg\" alt=\"Prisca PEDRO\"><p><strong>Prisca PEDRO<\/strong><br\/>SEO ACCOUNT MANAGER &ndash; ADFORALL<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fadforall\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fadforall&text=Conferences & workshops organized by adforall - All4Customer Paris\" data-network=\"twitter\" aria-label=\"Twitter\" style=\"--official-color: #7acdee\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,3.8c-0.7,0.3-1.5,0.5-2.4,0.6c0.8-0.5,1.5-1.3,1.8-2.3c-0.8,0.5-1.7,0.8-2.6,1c-0.7-0.8-1.8-1.3-3-1.3c-2.3,0-4.1,1.8-4.1,4.1c0,0.3,0,0.6,0.1,0.9C6.4,6.7,3.4,5.1,1.4,2.6C1,3.2,0.8,3.9,0.8,4.7c0,1.4,0.7,2.7,1.8,3.4C2,8.1,1.4,7.9,0.8,7.6c0,0,0,0,0,0.1c0,2,1.4,3.6,3.3,4c-0.3,0.1-0.7,0.1-1.1,0.1c-0.3,0-0.5,0-0.8-0.1c0.5,1.6,2,2.8,3.8,2.8c-1.4,1.1-3.2,1.8-5.1,1.8c-0.3,0-0.7,0-1-0.1c1.8,1.2,4,1.8,6.3,1.8c7.5,0,11.7-6.3,11.7-11.7c0-0.2,0-0.4,0-0.5C18.8,5.3,19.4,4.6,20,3.8z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\r\n\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fadforall&title=Conferences & workshops organized by adforall - All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fadforall\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-25T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t25 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t11h00 to 11h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 5\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">How does Axialys ensure the continuity of emergency calls (18\u2013112) in extreme situations?<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by AXIALYS - T\u00e9l\u00e9phonie et IA pour votre service \t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/90dc0924-37f5-418c-97c4-067e4193abb8.jpg\" class=\"exhibitor-logo\" alt=\"AXIALYS - T\u00e9l\u00e9phonie et IA pour votre service \">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n<p>Following the nationwide outage of June 2, 2021, the SDIS of Morbihan rethought the resilience of its emergency call centers.<\/p>\r\n<p>Martin Deroide, Deputy Head of the Information Systems Department at SDIS 56, and Nicolas Bougues, CTO of Axialys, will share insights from this technological partnership, which ensures the continuity of emergency lines 18 and 112 through a Cloud-based solution.<\/p>\r\n<p>How can a vital public service be secured against network outages or cyberattacks?<br>How can a solution capable of handling hundreds of calls per day, 24\/7, be deployed within just a few hours?<\/p>\r\n<p>A concrete and strategic session on the resilience of critical infrastructures and the key role of the Cloud in supporting public services.<\/p>\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speakers:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/082c2485-ea81-49cb-9f75-7f900277c9cf.jpg\" alt=\"Nicolas BOUGUES\"><p><strong>Nicolas BOUGUES<\/strong><br\/>CTO &ndash; AXIALYS<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/196aada3-6b6e-46be-abef-ea1d10c54a9a.jpg\" alt=\"Martin DEROIDE\"><p><strong>Martin DEROIDE<\/strong><br\/>Deputy Head of the Information Systems Department &ndash; SDIS<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Faxialys-telephonie-et-ia-pour-votre-service\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Faxialys-telephonie-et-ia-pour-votre-service&text=Conferences & workshops organized by AXIALYS - T\u00e9l\u00e9phonie et IA pour votre service  - All4Customer Paris\" data-network=\"twitter\" aria-label=\"Twitter\" style=\"--official-color: #7acdee\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,3.8c-0.7,0.3-1.5,0.5-2.4,0.6c0.8-0.5,1.5-1.3,1.8-2.3c-0.8,0.5-1.7,0.8-2.6,1c-0.7-0.8-1.8-1.3-3-1.3c-2.3,0-4.1,1.8-4.1,4.1c0,0.3,0,0.6,0.1,0.9C6.4,6.7,3.4,5.1,1.4,2.6C1,3.2,0.8,3.9,0.8,4.7c0,1.4,0.7,2.7,1.8,3.4C2,8.1,1.4,7.9,0.8,7.6c0,0,0,0,0,0.1c0,2,1.4,3.6,3.3,4c-0.3,0.1-0.7,0.1-1.1,0.1c-0.3,0-0.5,0-0.8-0.1c0.5,1.6,2,2.8,3.8,2.8c-1.4,1.1-3.2,1.8-5.1,1.8c-0.3,0-0.7,0-1-0.1c1.8,1.2,4,1.8,6.3,1.8c7.5,0,11.7-6.3,11.7-11.7c0-0.2,0-0.4,0-0.5C18.8,5.3,19.4,4.6,20,3.8z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\r\n\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Faxialys-telephonie-et-ia-pour-votre-service&title=Conferences & workshops organized by AXIALYS - T\u00e9l\u00e9phonie et IA pour votre service  - All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Faxialys-telephonie-et-ia-pour-votre-service\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-25T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t25 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t11h00 to 11h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 7\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">Boulanger: How to combine performance, innovation, and customer experience with Kiamo & AI<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by Kiamo\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/46fd1317-bbc8-43bf-bc9a-70103c041eba.jpg\" class=\"exhibitor-logo\" alt=\"Kiamo\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n<p>Discover how Boulanger, voted Customer Service of the Year&nbsp;(ESCDA) for the fourth consecutive time, puts innovation and customer satisfaction at the heart of its strategy by leveraging the power of\r\nKiamo\u2019s omnichannel distribution engine combined with AI.<\/p>\r\n<p>Boulanger will share concrete levers that enable its customer service teams to improve operational efficiency without compromising either the customer experience or the advisor experience.<\/p>\r\n<p>On the agenda:<\/p>\r\n<ul>\r\n<li>\r\n<p>Enhanced personalization through refined customer segmentation for more targeted interactions.<\/p>\r\n<\/li><li>\r\n<p>Optimized assistance powered by conversational AI and intelligent callbacks for smoother operations.<\/p>\r\n<\/li><li>\r\n<p>In-depth analysis of call recordings to better understand customer needs and expectations.<\/p>\r\n<\/li><\/ul>\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/0fdec297-5b8f-4534-9015-873a5ba64c38.jpg\" alt=\"C\u00e9cile PIOLET\"><p><strong>C\u00e9cile PIOLET<\/strong><br\/>Customer Success Manager &ndash; KIAMO<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speaker:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/06fd76ae-c38d-47e0-be06-84c9fc7360cf.jpg\" alt=\"Gr\u00e9gory TRAORE\"><p><strong>Gr\u00e9gory TRAORE<\/strong><br\/>Project Manager &ndash; BOULANGER<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fkiamo\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fkiamo&text=Conferences & workshops organized by Kiamo - All4Customer Paris\" data-network=\"twitter\" aria-label=\"Twitter\" style=\"--official-color: #7acdee\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,3.8c-0.7,0.3-1.5,0.5-2.4,0.6c0.8-0.5,1.5-1.3,1.8-2.3c-0.8,0.5-1.7,0.8-2.6,1c-0.7-0.8-1.8-1.3-3-1.3c-2.3,0-4.1,1.8-4.1,4.1c0,0.3,0,0.6,0.1,0.9C6.4,6.7,3.4,5.1,1.4,2.6C1,3.2,0.8,3.9,0.8,4.7c0,1.4,0.7,2.7,1.8,3.4C2,8.1,1.4,7.9,0.8,7.6c0,0,0,0,0,0.1c0,2,1.4,3.6,3.3,4c-0.3,0.1-0.7,0.1-1.1,0.1c-0.3,0-0.5,0-0.8-0.1c0.5,1.6,2,2.8,3.8,2.8c-1.4,1.1-3.2,1.8-5.1,1.8c-0.3,0-0.7,0-1-0.1c1.8,1.2,4,1.8,6.3,1.8c7.5,0,11.7-6.3,11.7-11.7c0-0.2,0-0.4,0-0.5C18.8,5.3,19.4,4.6,20,3.8z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\r\n\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fkiamo&title=Conferences & workshops organized by Kiamo - All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fkiamo\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-25T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t25 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t11h00 to 11h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 3\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">Edenred x Foundever: Reinventing customer experience by enhancing human impact, enabled by agentic AI and data intelligence<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by Foundever\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/a14d344c-a779-4ada-b290-180e9372b74e.jpg\" class=\"exhibitor-logo\" alt=\"Foundever\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n<p>A direct and practical discussion between Damien Nuyttens, Chief Operating &amp; Customer Officer at Edenred, and Claire Calm\u00e9jane, President France &amp; Benelux at Foundever. They will address the challenges faced, the co-created solutions, the results achieved, and the next steps to turn customer experience into a true driver of performance.\r\n<br><\/p>\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/af1727df-6fd1-44e0-80ff-3fdca819e1dc.jpg\" alt=\"Calm\u00e9jane CLAIRE\"><p><strong>Calm\u00e9jane CLAIRE<\/strong><br\/>President France & Benelux &ndash; FOUNDEVER<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speaker:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/9ba85847-5779-4e61-847f-5c60f21ea24e.jpg\" alt=\"Damien NUYTTENS\"><p><strong>Damien NUYTTENS<\/strong><br\/>Chief Operating & Customer Officer  &ndash; EDENRED<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Ffoundever\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Ffoundever&text=Conferences & workshops organized by Foundever - 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All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Ffoundever\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-25T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t25 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t11h00 to 11h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 1\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">Payment Security in France: Driving Trust and a Better Client Experience Through Ecosystem Collaboration<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by PCI Pal\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/66a62bb0-85b8-403a-af6b-132e42739be8.jpg\" class=\"exhibitor-logo\" alt=\"PCI Pal\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n<p>As digital payments continue to evolve rapidly, transaction security can no longer rely solely on regulatory compliance. In France, the payments ecosystem has developed within a robust regulatory framework \u2014 including PSD2, Strong Customer Authentication (SCA), and PCI DSS \u2014 while facing constantly evolving threats such as online fraud, social engineering scams, and new risks associated with instant payments.<\/p>\r\n<p>This conference session will provide insights into the evolution of the payment security landscape in France, drawing on recent findings from the Observatoire de la S\u00e9curit\u00e9 des Moyens de Paiement (OSMP). It will also explore ongoing transformations within the European ecosystem, including the emergence of new payment solutions such as Wero and the growing adoption of instant payments.<\/p>\r\n<p>Beyond regulation, combating fraud and securing payments increasingly depend on stronger collaboration between banks, fintechs, merchants, and technology providers. This session will highlight these dynamics and discuss how PCI compliance and secure payment technologies can contribute to building a more resilient and collaborative payment ecosystem.<\/p>\r\n\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speaker:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/a5cb7069-f6bc-4629-a498-985b40c3948f.jpg\" alt=\"Ugo TORRES\"><p><strong>Ugo TORRES<\/strong><br\/> &ndash; PCI PAL<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fpci-pal\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fpci-pal&text=Conferences & workshops organized by PCI Pal - 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And while the answer may seem instantaneous and neutral, it actually reflects a broader ecosystem of information, where a combination of social media conversations, media narratives, search behavior, and brand content shapes the response.<\/p>\r\n<p>This raises an important question for marketers: if AI influences your customers, how do you influence AI?<\/p>\r\n<p>Find out how to monitor search engines and how they capture and transcribe your brand stories and those of your competitors, then how to implement a media relations strategy that can influence LLM responses.<br><\/p>\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/dedc3647-d836-4675-97dd-7457dbc776bd.jpg\" alt=\"Cyndie KERKOUR\"><p><strong>Cyndie KERKOUR<\/strong><br\/>Impact & Communication Leader &ndash; CISION<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speaker:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/6bf9f4bd-9cf0-4c1a-abe8-a10045bc4e66.jpg\" alt=\"Nicolas SUDARSKIS\"><p><strong>Nicolas SUDARSKIS<\/strong><br\/>Search & Social Insights Consultant &ndash; TRAJAAN<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fcision\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fcision&text=Conferences & workshops organized by CISION - 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In this masterclass, we will analyze consumers' relationship with AI and present five emerging trends to define clear strategies for customer journeys and communication channels. You will discover a pragmatic approach, supported by transparent governance, to build lasting trust between customers and employees. <br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speakers:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/17d1271c-9d06-4d64-8a1a-d79e1373ad67.jpg\" alt=\"Niels KUSTERS\"><p><strong>Niels KUSTERS<\/strong><br\/>CX Advisory Consultant &ndash; GENESYS<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/a6e60deb-76d7-4053-a806-3619b67682f9.jpg\" alt=\"Samia KHELIFI\"><p><strong>Samia KHELIFI<\/strong><br\/>CX advisory manager &ndash; GENESYS<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fgenesys\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fgenesys&text=Conferences & workshops organized by GENESYS - 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Automation and AI accelerate response and improve reliability while freeing employees from low-value tasks. Discover how technology saves time while enhancing the human touch at the heart of customer relations.<\/p>\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/www.all4customer-paris.com\/wp-content\/plugins\/weyou-exhibitions\/\/public\/img\/user.png\" alt=\"Fr\u00e9d\u00e9ric GODEFROY\"><p><strong>Fr\u00e9d\u00e9ric GODEFROY<\/strong><br\/>CEO &ndash; DJIIN BY SERENEO<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speaker:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<p><strong>Gr\u00e9gory SCALABRE<\/strong><br\/>Customer Relation Director &ndash; KIABI<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fdjiin-by-sereneo\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fdjiin-by-sereneo&text=Conferences & workshops organized by DJIIN BY SERENEO - 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All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fdjiin-by-sereneo\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-25T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t25 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t12h00 to 12h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 7\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">From Managing Volume to Scaling Customer Experience: How AI Is Redefining Customer Support<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by Aircall\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/cb2e8a5f-a4d0-4f7e-be47-d3660a9fef03.jpg\" class=\"exhibitor-logo\" alt=\"Aircall\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n\r\n<p>Customer support has always been defined by scale.<\/p>\r\n<p>Seasonal demand, high-volume inquiries, and rising customer expectations mean that support teams are constantly balancing two competing pressures: speed and quality.<\/p>\r\n<p>But something fundamental has changed.<\/p>\r\n<p>Customers no longer compare your support experience to other retailers. They compare it to the best digital experience they\u2019ve had anywhere.<\/p>\r\n<p>The result? A new expectation: instant, contextual, always-available conversations.<\/p>\r\n<p>In this masterclass, we explore how leading retail organizations are moving beyond traditional contact centre models to a new operating system for customer conversations.<\/p>\r\n<p>One where:<\/p>\r\n<ul>\r\n<li>\r\n<p>AI Virtual Agents resolve routine inquiries autonomously<\/p>\r\n<\/li><li>\r\n<p>AI supports teams in real time with guidance and automation<\/p>\r\n<\/li><li>\r\n<p>Human experts focus on the moments that truly matter<\/p>\r\n<\/li><\/ul>\r\n<p>Powered by a unified customer communications platform, this new model enables retailers to scale support, maintain high NPS, and deliver a hyper-personalised customer experience \u2014 even during the most demanding peak periods.<\/p>\r\n<p>In this session, we\u2019ll explore:<\/p>\r\n<ul>\r\n<li>\r\n<p>Why the future of retail &amp; ecommerce support is AI-led conversations<\/p>\r\n<\/li><li>\r\n<p>How leading brands combine AI Virtual Agents, AI assistance, and human expertise<\/p>\r\n<\/li><li>\r\n<p>What this looks like in practice through a live product demo<\/p>\r\n<\/li><\/ul>\r\n\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/ff4c8ef7-eff4-4918-a3a6-25cd30ff4f84.jpg\" alt=\"Pierre AZA\u00cfS\"><p><strong>Pierre AZA\u00cfS<\/strong><br\/>Sales Director &ndash; AIRCALL<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speaker:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/5d7c27da-20c0-488a-982a-253660a223e5.jpg\" alt=\"Paola DE ANDA\"><p><strong>Paola DE ANDA<\/strong><br\/>Forward Deployed Engineer &ndash; AIRCALL<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Faircall\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Faircall&text=Conferences & workshops organized 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href=\"https:\/\/www.linkedin.com\/shareArticle?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Faircall&title=Conferences & workshops organized by Aircall - All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Faircall\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-25T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t25 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t12h00 to 12h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 1\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">Qualiweb x Airpanel: The AI Panel Revolution for Testing Customer Interactions<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by Airpanel et Cocedal Conseil\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/6e08abca-cfb7-428d-8136-33390c1480be.jpg\" class=\"exhibitor-logo\" alt=\"Airpanel et Cocedal Conseil\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n<p>80% of customer service messages and journey-mapping communications are\r\nnever pre-tested due to time and budget constraints.<br><\/p>\r\n<p>What if you could get your customers' feedback\u2014without disturbing them\u2014before clicking &quot;send&quot;?<br>Join Carole Sasson (Founder of the Qualiweb Barometer and Cocedal Conseil) and Guillaume Valicon (Co-founder of\r\nAirpanel) to discover a major technological breakthrough: AI-simulated customer panels.<br>In this Masterclass, we will reveal how Airpanel\u2019s AI\u2014powered by the 2026 Qualiweb Barometer\u2019s benchmark data\u2014allows you to\r\npre-test message templates, interaction sequences, and omnichannel communications across the customer journey. All through AI agents simulating your real customers, in\r\nunder 15 minutes.<br><\/p>\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speakers:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/4605cd51-b413-4c2c-8464-9145740c440d.jpg\" alt=\"Guillaume VALICON\"><p><strong>Guillaume VALICON<\/strong><br\/>Cofounder and CEO &ndash; AIRPANEL<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/6f22fd39-db2b-4cb7-b153-bc5d4f4cb16f.jpg\" alt=\"Carole SASSON\"><p><strong>Carole SASSON<\/strong><br\/>Founder &ndash; COCEDAL CONSEIL<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fairpanel-et-cocedal-conseil\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fairpanel-et-cocedal-conseil&text=Conferences & workshops organized by Airpanel et Cocedal Conseil - All4Customer Paris\" data-network=\"twitter\" aria-label=\"Twitter\" style=\"--official-color: #7acdee\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,3.8c-0.7,0.3-1.5,0.5-2.4,0.6c0.8-0.5,1.5-1.3,1.8-2.3c-0.8,0.5-1.7,0.8-2.6,1c-0.7-0.8-1.8-1.3-3-1.3c-2.3,0-4.1,1.8-4.1,4.1c0,0.3,0,0.6,0.1,0.9C6.4,6.7,3.4,5.1,1.4,2.6C1,3.2,0.8,3.9,0.8,4.7c0,1.4,0.7,2.7,1.8,3.4C2,8.1,1.4,7.9,0.8,7.6c0,0,0,0,0,0.1c0,2,1.4,3.6,3.3,4c-0.3,0.1-0.7,0.1-1.1,0.1c-0.3,0-0.5,0-0.8-0.1c0.5,1.6,2,2.8,3.8,2.8c-1.4,1.1-3.2,1.8-5.1,1.8c-0.3,0-0.7,0-1-0.1c1.8,1.2,4,1.8,6.3,1.8c7.5,0,11.7-6.3,11.7-11.7c0-0.2,0-0.4,0-0.5C18.8,5.3,19.4,4.6,20,3.8z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\r\n\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fairpanel-et-cocedal-conseil&title=Conferences & workshops organized by Airpanel et Cocedal Conseil - All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fairpanel-et-cocedal-conseil\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-25T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t25 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t12h00 to 12h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 5\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">Docaposte x Elium: scaling customer service without scaling costs through knowledge management and AI<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by Elium - KNOWLEDGE & IA\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/420a416b-2312-4f63-8cb1-85fb3e6d95c1.jpg\" class=\"exhibitor-logo\" alt=\"Elium - KNOWLEDGE & IA\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n<p>When you're growing fast, how do you keep service quality high without burning out your product teams? Docaposte's Digital Trust Solutions business unit shares how they expanded their team whilst actually improving performance and customer satisfaction.<\/p>\r\n<p>Their knowledge management strategy \u2013 powered by sovereign solution Elium \u2013 delivered wins across 3 fronts: agent autonomy (fewer escalations), faster onboarding, and centralised procedures that guarantee consistent responses. The bonus? Structured knowledge ready for AI to tap into, future-proofing their customer relationships.<\/p>\r\n\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/www.all4customer-paris.com\/wp-content\/plugins\/weyou-exhibitions\/\/public\/img\/user.png\" alt=\"Gregory CULPIN\"><p><strong>Gregory CULPIN<\/strong><br\/>CCO &ndash; ELIUM - KNOWLEDGE & IA<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speaker:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<p><strong>Gwladys VIALLE<\/strong><br\/>Head of Customer Care &ndash; DOCAPOSTE<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Felium-knowledge-ia\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Felium-knowledge-ia&text=Conferences & workshops organized by Elium - 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Using AI technology, 2Emotion analyzes your documents, summarizes the key points, and automatically generates an educational video.<br>On the agenda for this masterclass:<\/p>\r\n<p>&nbsp; &nbsp; \u2022 &nbsp; How does it worked?<br>&nbsp; &nbsp; \u2022 &nbsp; What types of videos can be generated? And from which documents?<br>&nbsp; &nbsp; \u2022 &nbsp; Current limitations and best practices for maximum impact<\/p>\r\n<p><br>Discover how to bring your static content to life with the 2Emotion video generator<br><\/p>\r\n\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speaker:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/8f2f3380-5d67-45c8-8cfb-163b7a44db2d.jpg\" alt=\"Thibaut LOOTVOET\"><p><strong>Thibaut LOOTVOET<\/strong><br\/> &ndash; CONTENT TO EMOTION<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fcontent-to-emotion\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fcontent-to-emotion&text=Conferences & workshops organized by CONTENT TO EMOTION - 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All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fcontent-to-emotion\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-25T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t25 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t14h00 to 14h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 1\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">Sylius and User at the service of a personalized, real-time e-commerce experience.<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by POSITIVE\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/fb8f8522-c401-4f34-a8c3-a3fc21a9103a.jpg\" class=\"exhibitor-logo\" alt=\"POSITIVE\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<p>As acquisition costs rise and competition intensifies, e-commerce growth can no longer rely on traffic alone. Sustainable performance comes from a strong commerce architecture combined with intelligent customer data activation.<\/p>\r\n<p>In this session, we\u2019ll explore how Sylius, as a composable e-commerce foundation, and User, as a CRM and marketing automation platform, work together to orchestrate the entire customer journey \u2014 from real-time personalization and onsite conversion to multichannel lifecycle automation.<\/p>\r\n<p>Through concrete use cases, we\u2019ll demonstrate how to turn every interaction into measurable impact: higher conversion, stronger retention, and increased customer lifetime value.<\/p>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderators:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/974280c1-d3fc-4e53-a309-6d0dc7210895.jpg\" alt=\"Julien LABOURE \"><p><strong>Julien LABOURE <\/strong><br\/>Head of partnership Positive  &ndash; USER<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/8a5eda2a-1809-4a33-8eac-e4727c84e1c3.jpg\" alt=\"Thibault  RICHARD\"><p><strong>Thibault  RICHARD<\/strong><br\/>Sylius \/ Symfony Architect &ndash; SYLIUS<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fpositive\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fpositive&text=Conferences & workshops organized by POSITIVE - All4Customer Paris\" data-network=\"twitter\" aria-label=\"Twitter\" style=\"--official-color: #7acdee\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,3.8c-0.7,0.3-1.5,0.5-2.4,0.6c0.8-0.5,1.5-1.3,1.8-2.3c-0.8,0.5-1.7,0.8-2.6,1c-0.7-0.8-1.8-1.3-3-1.3c-2.3,0-4.1,1.8-4.1,4.1c0,0.3,0,0.6,0.1,0.9C6.4,6.7,3.4,5.1,1.4,2.6C1,3.2,0.8,3.9,0.8,4.7c0,1.4,0.7,2.7,1.8,3.4C2,8.1,1.4,7.9,0.8,7.6c0,0,0,0,0,0.1c0,2,1.4,3.6,3.3,4c-0.3,0.1-0.7,0.1-1.1,0.1c-0.3,0-0.5,0-0.8-0.1c0.5,1.6,2,2.8,3.8,2.8c-1.4,1.1-3.2,1.8-5.1,1.8c-0.3,0-0.7,0-1-0.1c1.8,1.2,4,1.8,6.3,1.8c7.5,0,11.7-6.3,11.7-11.7c0-0.2,0-0.4,0-0.5C18.8,5.3,19.4,4.6,20,3.8z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\r\n\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fpositive&title=Conferences & workshops organized by POSITIVE - All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fpositive\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-25T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t25 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t14h00 to 14h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 7\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">RCS : Digitize your calls, boost your debt collection, and generate more leads<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by Greenbureau\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/0a597631-24eb-4fd3-9f05-4b80b1d464a4.jpg\" class=\"exhibitor-logo\" alt=\"Greenbureau\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n\r\n\r\n\r\n\r\n\r\n<p>RCS is emerging as the channel that is redefining the rules of the game for collections and commercial teams. Join us for an exceptional Master Class where we will reveal how this technology makes it possible to digitalize your outbound calls, achieve unprecedented engagement rates, and turn your interactions into real performance drivers \u2014 whether it comes to debt collection or generating new leads.<\/p>\r\n<p>Thomas Duvacher, collections expert, will share his hands-on experience from deploying RCS within one of France's leading players in the sector. Discover how this solution transformed their practices, boosted their collections performance, and unlocked new commercial opportunities. <br>You will also benefit from the expertise of Amelia Newson Davis, Director of Orange Pay leading RCS For Business, and Nagi Moubareck, Head of Business Communication at Google France, who will walk you through the unique capabilities of this channel and its potential for your business.<br>The Greenbureau team, with Yan Tamalet, will illustrate how the platform concretely optimizes your campaigns \u2014 from the first touchpoint to conversion.<\/p>\r\n<p>In 45 minutes, leave with strategic insights, real performance data, and use cases you can apply immediately \u2014 whether your priority is collections, prospecting, or customer retention. Don't miss this unique opportunity to understand how RCS can revolutionize your approach.<\/p>\r\n<p>Join us on Wednesday, March 25th at 2 PM in Master Class Room #7<\/p>\r\n<p>You can also find Greenbureau at stand D78 throughout the event to discuss your projects.<\/p>\r\n\r\n\r\n\r\n\r\n\r\n\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/f82a5e89-87b6-4c56-ad0c-49a49a592f68.jpg\" alt=\"Jerome BOUTEILLER\"><p><strong>Jerome BOUTEILLER<\/strong><br\/>Founder &ndash; ECRAN MOBILE<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speakers:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/53615234-4dd4-4dbb-b6c5-40355e424fe6.jpg\" alt=\"Thomas DUVACHER\"><p><strong>Thomas DUVACHER<\/strong><br\/>Former CEO &ndash; EXPERT RECOUVREMENT<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/4d587e25-2adf-46b8-a0b2-426c771e9966.jpg\" alt=\"Amelia NEWSON DAVIS\"><p><strong>Amelia NEWSON DAVIS<\/strong><br\/> Director Orange Pay &ndash; ORANGE<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/be708a39-6328-4451-8053-65220a3db79b.jpg\" alt=\"Nagi MOUBARECK\"><p><strong>Nagi MOUBARECK<\/strong><br\/>Business Communication Leader France &ndash; GOOGLE<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/fa30cdfb-700c-454d-9709-4cb748feb991.jpg\" alt=\"Yan  TAMALET\"><p><strong>Yan  TAMALET<\/strong><br\/>Co-founder &ndash; GREENBUREAU<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fgreenbureau\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fgreenbureau&text=Conferences & workshops organized by Greenbureau - All4Customer Paris\" data-network=\"twitter\" aria-label=\"Twitter\" style=\"--official-color: #7acdee\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,3.8c-0.7,0.3-1.5,0.5-2.4,0.6c0.8-0.5,1.5-1.3,1.8-2.3c-0.8,0.5-1.7,0.8-2.6,1c-0.7-0.8-1.8-1.3-3-1.3c-2.3,0-4.1,1.8-4.1,4.1c0,0.3,0,0.6,0.1,0.9C6.4,6.7,3.4,5.1,1.4,2.6C1,3.2,0.8,3.9,0.8,4.7c0,1.4,0.7,2.7,1.8,3.4C2,8.1,1.4,7.9,0.8,7.6c0,0,0,0,0,0.1c0,2,1.4,3.6,3.3,4c-0.3,0.1-0.7,0.1-1.1,0.1c-0.3,0-0.5,0-0.8-0.1c0.5,1.6,2,2.8,3.8,2.8c-1.4,1.1-3.2,1.8-5.1,1.8c-0.3,0-0.7,0-1-0.1c1.8,1.2,4,1.8,6.3,1.8c7.5,0,11.7-6.3,11.7-11.7c0-0.2,0-0.4,0-0.5C18.8,5.3,19.4,4.6,20,3.8z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\r\n\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fgreenbureau&title=Conferences & workshops organized by Greenbureau - All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fgreenbureau\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-25T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t25 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t14h00 to 14h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 3\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">Optimizing selfcare and customer satisfaction with AI: The Fnac Darty and DialOnce case study.<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by Adrien LESAGE - DialOnce\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/3ca2d292-b536-478e-b203-dd1a9d24ba0f.jpg\" class=\"exhibitor-logo\" alt=\"Adrien LESAGE - DialOnce\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n<p>Discover how the partnership between Fnac Darty and DialOnce is transforming the customer experience by putting AI at the heart of customer relations. Franck Boubet, Head of Projects, Steering, and Remote Customer Relations Transformation at\r\nFnac Darty , will share insights on using the DialOnce solution to improve customer self service, satisfaction, and omnichannel strategies.<\/p>\r\n<p>During this session, we will explore how artificial intelligence streamlines the management of customer requests, ensuring fast and efficient handling while maintaining high satisfaction levels. We will also address the challenges of omnichannality, where every channel, whether voice or digital, integrates seamlessly to provide a consistent customer experience.<\/p>\r\n<p>Join us to discuss the lessons learned from this collaboration and discover how AI is helping to reinvent customer relations.<\/p>\r\n\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/7029e751-64b8-4a1b-b004-5dcb1fc6bc53.jpg\" alt=\"Adrien LESAGE\"><p><strong>Adrien LESAGE<\/strong><br\/>CCO &ndash; DIALONCE<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speaker:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/19a0e6fa-0516-4b6c-a5dc-edba35b249a3.jpg\" alt=\"Franck BOUBET\"><p><strong>Franck BOUBET<\/strong><br\/>Head of Projects, Steering, and Remote Customer Relations Transformation at Fnac Darty &ndash; FNAC DARTY<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fadrien-lesage-dialonce\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fadrien-lesage-dialonce&text=Conferences & workshops organized by Adrien LESAGE - 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DialOnce - All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fadrien-lesage-dialonce\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-25T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t25 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t14h00 to 14h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 5\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">How to deploy a (real!) customer culture within a car manufacturer? Feedback from VOLVO Cars France<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by COS SYSTEM\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/3189610e-471a-4d7a-94ef-e67cf87b5366.jpg\" class=\"exhibitor-logo\" alt=\"COS SYSTEM\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\nPresentation of the methods, practices, and tools implemented to strengthen the group's customer centricity with the support of COS System. How to reinforce customer orientation and change habits at headquarters? What measures should be implemented to bring the project to life across the distribution network? With what constraints and what advantages? This very hands-on presentation will be a source of inspiration for all network-based companies.\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/d3c6f7de-bc7f-4e68-aecd-e85d4e2383b5.jpg\" alt=\"Gil ARBAN\"><p><strong>Gil ARBAN<\/strong><br\/>Associate Director &ndash; COS SYSTEM<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speaker:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/b0ac077c-0c1c-4e26-b2d1-1ae8867f5a1e.jpg\" alt=\"Caroline MASSE\"><p><strong>Caroline MASSE<\/strong><br\/>Customer Experience Director &ndash; VOLVO CAR FRANCE<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fcos-system\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fcos-system&text=Conferences & workshops organized by COS SYSTEM - 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With Zendesk, Partoo & Ringover<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by Ringover \t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/0fb93f39-2c97-4d7a-b526-dfe21c6e259f.jpg\" class=\"exhibitor-logo\" alt=\"Ringover \">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n<p>In a market where acquisition is slowing down, growth lies at the heart of your existing customer base. Yet one question remains: how can you turn a Customer Support team into a proactive revenue generator without compromising the very DNA of \u201cCare\u201d?<br><\/p>\r\n<p>The challenge is no longer just technological: it\u2019s human.<\/p>\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/4be07f2b-db97-4a0a-bd79-78f526d67e9b.jpg\" alt=\"Anne TESSIER-CH\u00caNEBEAU\"><p><strong>Anne TESSIER-CH\u00caNEBEAU<\/strong><br\/>CEO &ndash; HIGH FLYERS<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speakers:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/88b23127-e02f-4751-b6e3-ba05a51592d1.jpg\" alt=\"Ludovic RATEAU\"><p><strong>Ludovic RATEAU<\/strong><br\/>CEO &ndash; RINGOVER<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/484de233-8a51-479c-95eb-641fa04d29e9.jpg\" alt=\"Nicolas BENAIS\"><p><strong>Nicolas BENAIS<\/strong><br\/>Director, Solutions Consulting, South EMEA &ndash; ZENDESK<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/e801c1b9-d000-41a1-9a7f-0c5ca1449904.jpg\" alt=\"Julie CADALEN\"><p><strong>Julie CADALEN<\/strong><br\/>Chief Customer Officer &ndash; PARTOO<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fringover\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fringover&text=Conferences & workshops organized by Ringover  - All4Customer Paris\" data-network=\"twitter\" aria-label=\"Twitter\" style=\"--official-color: #7acdee\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,3.8c-0.7,0.3-1.5,0.5-2.4,0.6c0.8-0.5,1.5-1.3,1.8-2.3c-0.8,0.5-1.7,0.8-2.6,1c-0.7-0.8-1.8-1.3-3-1.3c-2.3,0-4.1,1.8-4.1,4.1c0,0.3,0,0.6,0.1,0.9C6.4,6.7,3.4,5.1,1.4,2.6C1,3.2,0.8,3.9,0.8,4.7c0,1.4,0.7,2.7,1.8,3.4C2,8.1,1.4,7.9,0.8,7.6c0,0,0,0,0,0.1c0,2,1.4,3.6,3.3,4c-0.3,0.1-0.7,0.1-1.1,0.1c-0.3,0-0.5,0-0.8-0.1c0.5,1.6,2,2.8,3.8,2.8c-1.4,1.1-3.2,1.8-5.1,1.8c-0.3,0-0.7,0-1-0.1c1.8,1.2,4,1.8,6.3,1.8c7.5,0,11.7-6.3,11.7-11.7c0-0.2,0-0.4,0-0.5C18.8,5.3,19.4,4.6,20,3.8z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\r\n\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fringover&title=Conferences & workshops organized by Ringover  - All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fringover\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-25T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t25 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t15h00 to 15h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 2\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">AI & GEO: Becoming the go-to source for LLMs (ChatGPT, Gemini, Perplexity, etc.)<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by Ad's up Consulting\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/370dfe28-7c99-423f-99c0-00fe650c287f.jpg\" class=\"exhibitor-logo\" alt=\"Ad's up Consulting\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n<p>In 2026, a growing proportion of search intentions will be resolved directly in conversational responses, without clicks, comparisons, or \u201ctop 10\u201d lists.<br>For Ad's up Consulting, GEO (Generative Engine Optimization) marks a shift: it is no longer just about \u201cranking,\u201d but about establishing authority, being cited, and being recommended by LLMs.<br>In this session, we share a strategic and operational approach to managing your AI visibility:<br><\/p>\r\n<ul>\r\n<li>Understand how LLMs select, prioritize, and cite their sources.<\/li><li>Identify the editorial, technical, and authority levers that maximize your likelihood of being \u201cthe answer.\u201d<\/li><li>Implement a measurement framework: AI share of voice, citations, presence in responses, business impact<\/li><li>Activate a GEO roadmap aligned with your priorities: acquisition, brand, conversion, reassurance<\/li><\/ul>\r\nObjective: capture demand where it is now decided, at the heart of the generated response.<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/b26b4583-44fc-4665-9320-e174305cc41d.jpg\" alt=\"Antoine LE SAUX\"><p><strong>Antoine LE SAUX<\/strong><br\/>Head of GEO &ndash; AD'S UP CONSULTING<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fads-up-consulting\" data-network=\"facebook\" aria-label=\"Facebook\" 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aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,3.8c-0.7,0.3-1.5,0.5-2.4,0.6c0.8-0.5,1.5-1.3,1.8-2.3c-0.8,0.5-1.7,0.8-2.6,1c-0.7-0.8-1.8-1.3-3-1.3c-2.3,0-4.1,1.8-4.1,4.1c0,0.3,0,0.6,0.1,0.9C6.4,6.7,3.4,5.1,1.4,2.6C1,3.2,0.8,3.9,0.8,4.7c0,1.4,0.7,2.7,1.8,3.4C2,8.1,1.4,7.9,0.8,7.6c0,0,0,0,0,0.1c0,2,1.4,3.6,3.3,4c-0.3,0.1-0.7,0.1-1.1,0.1c-0.3,0-0.5,0-0.8-0.1c0.5,1.6,2,2.8,3.8,2.8c-1.4,1.1-3.2,1.8-5.1,1.8c-0.3,0-0.7,0-1-0.1c1.8,1.2,4,1.8,6.3,1.8c7.5,0,11.7-6.3,11.7-11.7c0-0.2,0-0.4,0-0.5C18.8,5.3,19.4,4.6,20,3.8z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\r\n\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fads-up-consulting&title=Conferences & workshops organized by Ad's up Consulting - All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fads-up-consulting\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-25T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t25 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t15h00 to 15h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 5\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">Masterclass: The Power of CX Agent AI with Reply and Amazon Connect (AWS)<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by Storm Reply\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/36a7a3ba-fb2a-4d3c-83ac-c6036a91f98a.jpg\" class=\"exhibitor-logo\" alt=\"Storm Reply\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n<p>Support your advisors and contact center customers with cutting-edge, scalable technologies to boost your performance. During this workshop, you will discover how Reply and Amazon Connect can help you transform your contact center operations in an optimal way with AI.<\/p>\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/f902a286-e51a-4d29-a94d-4cdf2b379166.jpg\" alt=\"Lassana DIAKHIT\u00c9\"><p><strong>Lassana DIAKHIT\u00c9<\/strong><br\/>Senior Consultant, Amazon Connect &ndash; STORM REPLY<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speaker:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/ba91967f-241d-477b-99da-e1ba3ad1c0e0.jpg\" alt=\"R\u00e9gis MOIGNEAU\"><p><strong>R\u00e9gis MOIGNEAU<\/strong><br\/>Senior CX Specialist, Amazon Connect &ndash; AMAZON WEB SERVICES<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fstorm-reply\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fstorm-reply&text=Conferences & workshops organized by Storm Reply - All4Customer Paris\" data-network=\"twitter\" aria-label=\"Twitter\" style=\"--official-color: #7acdee\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,3.8c-0.7,0.3-1.5,0.5-2.4,0.6c0.8-0.5,1.5-1.3,1.8-2.3c-0.8,0.5-1.7,0.8-2.6,1c-0.7-0.8-1.8-1.3-3-1.3c-2.3,0-4.1,1.8-4.1,4.1c0,0.3,0,0.6,0.1,0.9C6.4,6.7,3.4,5.1,1.4,2.6C1,3.2,0.8,3.9,0.8,4.7c0,1.4,0.7,2.7,1.8,3.4C2,8.1,1.4,7.9,0.8,7.6c0,0,0,0,0,0.1c0,2,1.4,3.6,3.3,4c-0.3,0.1-0.7,0.1-1.1,0.1c-0.3,0-0.5,0-0.8-0.1c0.5,1.6,2,2.8,3.8,2.8c-1.4,1.1-3.2,1.8-5.1,1.8c-0.3,0-0.7,0-1-0.1c1.8,1.2,4,1.8,6.3,1.8c7.5,0,11.7-6.3,11.7-11.7c0-0.2,0-0.4,0-0.5C18.8,5.3,19.4,4.6,20,3.8z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\r\n\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fstorm-reply&title=Conferences & workshops organized by Storm Reply - All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fstorm-reply\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-25T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t25 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t15h00 to 15h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 6\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">Every interaction matters \u2014 create value and drive engagement on the channel chosen by the customer \u2014 The Fnac Darty case study.<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by APENDAY\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/0456dbdc-8822-4d19-b766-68f023044d47.jpg\" class=\"exhibitor-logo\" alt=\"APENDAY\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n<p>Customers interact across multiple channels, and every touchpoint is an opportunity to enhance experience, loyalty, and acquisition. By letting your customers choose their preferred channel and automating simple requests, your teams can focus on high-value interactions.<\/p>\r\n<p>Apenday centralizes all interactions \u2014 appointment booking, chatbot, video assistance, live chat, automatic call-back \u2014 and adapts to your customers\u2019 habits without imposing a single channel. Offering multiple contact points from the very first interaction helps streamline journeys, contextualize every exchange, and drive engagement.<\/p>\r\n<p>Fnac Darty will share its feedback and explain how the platform helps orchestrate customer interactions. Every exchange becomes a lever to improve the customer experience and strengthen loyalty, while making teams\u2019 work easier and creating more consistent customer journeys.<\/p>\r\n\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderators:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/f4ba54dc-bf11-49a6-955e-cffc2f8e394b.jpg\" alt=\"St\u00e9phane CALZADO\"><p><strong>St\u00e9phane CALZADO<\/strong><br\/>CEO &ndash; APENDAY<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/73fc012f-42f9-4c97-82ae-2f1b6af60adf.jpg\" alt=\"Isabelle SEMPASTOUS\"><p><strong>Isabelle SEMPASTOUS<\/strong><br\/>Head of Apenday &ndash; APENDAY<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speaker:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/b605bfc1-1ff6-4886-a3f1-29a64b602447.jpg\" alt=\"David LEFEVRE\"><p><strong>David LEFEVRE<\/strong><br\/>Head of Knowledge and Deployment &ndash; FNAC DARTY<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fapenday\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fapenday&text=Conferences & workshops organized by APENDAY - 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The most valuable insights are hidden in the 98% of calls that no one listens to. But with thousands of calls per day and growing compliance requirements, how can you capture what your dashboards miss and turn it into concrete action?<\/p>\r\n<p>At Feedae, we believe that quality shouldn't be managed via sampling; it should be driven by exhaustivity.<\/p>\r\nOn the Agenda:\r\n<ul>\r\n<li>\r\n<p>Quality Monitoring &#43; CSAT: Managing in two dimensions Why analyzing agent performance alone is no longer enough. Learn how to track customer sentiment throughout the call to pinpoint exactly where satisfaction drops, why, and what works to win it back.<\/p>\r\n<\/li><li>\r\n<p>The Ind\u00e9pendance Royale Case Study (#1 in senior home solutions, 200&#43; advisors)\r\nCoralie Granet, Marketing &amp; Customer Relations Director, will explain how they transitioned from sampling to analyzing 100% of interactions to standardize their messaging and ensure total compliance.<\/p>\r\n<\/li><li>\r\n<p>Field Insights What your manual evaluation grids aren't catching. Discover the 5 keys to moving from sampling-based quality monitoring to data-driven conversational management.<\/p>\r\n<\/li><\/ul>\r\n<p>The most valuable insights are in the 98% of calls that no one listens to.<\/p>\r\n<p>You will leave this workshop with a concrete method to manage quality, compliance, and customer satisfaction across 100% of your interactions, along with the first benchmarks to take action within your organization.<\/p>\r\n<p>\ud83d\udccd Limited seating available \u2013 Don\u2019t miss this practical workshop!<\/p>\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/9e5462ec-9c23-4807-b49f-fb921c8ccbaa.jpg\" alt=\"Celia CHAMBELLAN\"><p><strong>Celia CHAMBELLAN<\/strong><br\/>Cofounder &ndash; FEEDAE<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speaker:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/74ed5fe6-b204-499a-a58f-aab49c26fbd5.jpg\" alt=\"Coralie GRANET\"><p><strong>Coralie GRANET<\/strong><br\/>CMO & CX &ndash; IND\u00c9PENDANCE ROYALE <\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Ffeedae\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Ffeedae&text=Conferences & workshops organized by FEEDAE - 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Surveys are no longer just barometers: they power intelligent systems capable of analyzing massive amounts of data, including text \/ verbatim, detecting weak signals, and guiding decisions continuously. Through feedback from 1 and the consumer association\r\nUFC Que Choisir, discover how leveraging data from your surveys can help you anticipate expectations, optimize customer journeys, adjust offers, and manage relationship performance.\r\n<br>A practical conference to understand how to transform the Voice of the Customer into a real driver of agility, to build an effective and lasting relationship.\r\n<\/p>\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/cfe3ef7a-41f2-46be-8e3e-ca12f9ec8ad8.jpg\" alt=\"\u00c9lise PETITJEAN\"><p><strong>\u00c9lise PETITJEAN<\/strong><br\/> &ndash; LE SPHINX<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speakers:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<p><strong>Delphine BLANC-ROUCHOSS\u00c9<\/strong><br\/> &ndash; UFC QUE CHOISIR<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<p><strong>Peggy BUHAGIAR<\/strong><br\/> &ndash; VILLE DE PARIS <\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fle-sphinx-developpement\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fle-sphinx-developpement&text=Conferences & workshops organized by LE SPHINX DEVELOPPEMENT - 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All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fle-sphinx-developpement\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-25T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t25 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t16h00 to 16h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 7\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">Agentic AI & CX: From Concept to Business Impact<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by Accenture\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/3825ae13-23a3-486b-bce0-ff53e681e9b6.jpg\" class=\"exhibitor-logo\" alt=\"Accenture\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n<p>Following the rise of GenAI, a new phase is emerging for customer experience: \r\nAgentic AI. Agents that can not only respond, but also act, orchestrate processes, and automate complex customer journeys.<\/p>\r\n<p>&nbsp;In this masterclass, Accenture will share a practical perspective on the shifts redefining ways of working and CX, as well as the key decisions organizations must make over the next 12\u201324 months to turn AI\u2019s potential into real business impact.<\/p>\r\n<p>Agenda:<\/p>\r\n<ul>\r\n<li>The major shifts shaping CX in the age of AI <\/li><li>The key conditions for successfully deploying Agentic AI at scale <\/li><li>A live demonstration of an AI Agent in action with NiCE Cognigy. <\/li><\/ul>\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speaker:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/59ac03a5-448c-43cf-bda7-09ce746b34ad.jpg\" alt=\"Roland MAS LE TALLEC\"><p><strong>Roland MAS LE TALLEC<\/strong><br\/>Senior Manager - AI Work Transformation for Customer Service, Data Governance, Data for Retail &ndash; ACCENTURE<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Faccenture\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Faccenture&text=Conferences & workshops organized by Accenture - 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Performance is now driven by infrastructure: latency, real-time orchestration, CRM integration and data sovereignty.<\/p>\r\n<p>How do you build a platform capable of supporting industrial-grade voice AI agents, across both inbound and outbound calls, while meeting European compliance and scalability requirements?<\/p>\r\n<p>During this masterclass, Manifone will present its Voice AI platform, designed as a reference technological foundation for next-generation voice agents, through live demonstrations and real-world operational use cases.<\/p>\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/4515d7db-0dd5-4867-9c23-7022dbad7250.jpg\" alt=\"Lounis GOUDJIL\"><p><strong>Lounis GOUDJIL<\/strong><br\/>CEO & Founder &ndash; MANIFONE<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speaker:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/6b0feffa-54fa-4289-a252-a83d8e585464.jpg\" alt=\"Jean-Fran\u00e7ois  BAUCH\u00c9\"><p><strong>Jean-Fran\u00e7ois  BAUCH\u00c9<\/strong><br\/>New Product Project Manager &ndash; MANIFONE<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fmanifone\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fmanifone&text=Conferences & workshops organized by MANIFONE - 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All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fmanifone\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-25T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t25 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t16h00 to 16h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 5\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">Visual Assistance Driving Customer & Agent Satisfaction: Real-World Insights from Loxam & Bosch Siemens<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by Speakylink\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/bafb7480-2255-4cee-9b2e-aa218b31e961.jpg\" class=\"exhibitor-logo\" alt=\"Speakylink\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\nWhen words are no longer enough, seeing makes the difference.<br>Through combined feedback from Loxam and Bosch Siemens, this session explores how visual assistance is transforming customer relationships and agents\u2019 day\u2011to\u2011day work: faster diagnostics, reduced tension, better\u2011prepared interventions, and more empowered teams. A practical discussion on operational and human benefits, and the key success factors for a successful rollout.\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/4e95b6db-a5cd-4f9b-9728-cc0efed48ebf.jpg\" alt=\"C\u00e9cile GARDIN\"><p><strong>C\u00e9cile GARDIN<\/strong><br\/>Head of Marketing &ndash; SPEAKYLINK<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speakers:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/9e919571-f6d4-4d2e-80a8-910dd4929b29.jpg\" alt=\"St\u00e9phane ALDEANO\"><p><strong>St\u00e9phane ALDEANO<\/strong><br\/>Technical Director &ndash; LOXAM<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/c668f585-bd2f-42cd-b738-49b7ff4e98af.jpg\" alt=\"Marc ZELE\"><p><strong>Marc ZELE<\/strong><br\/>Technical Coordinator &ndash; LOXAM<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/7bd8553c-c40c-4e7d-b086-a289b3dc2b47.jpg\" alt=\"Laurent PERON\"><p><strong>Laurent PERON<\/strong><br\/>SAV Coordinator &ndash; BSH ELECTROMENAGER (BOSCH SIEMENS)<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/c3a3dd7d-8efe-4bfb-aa70-db38101c4a04.jpg\" alt=\"Amy NDIONE\"><p><strong>Amy NDIONE<\/strong><br\/>PMO &ndash; BSH ELECTROMENAGER (BOSCH SIEMENS)<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a 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#7acdee\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,3.8c-0.7,0.3-1.5,0.5-2.4,0.6c0.8-0.5,1.5-1.3,1.8-2.3c-0.8,0.5-1.7,0.8-2.6,1c-0.7-0.8-1.8-1.3-3-1.3c-2.3,0-4.1,1.8-4.1,4.1c0,0.3,0,0.6,0.1,0.9C6.4,6.7,3.4,5.1,1.4,2.6C1,3.2,0.8,3.9,0.8,4.7c0,1.4,0.7,2.7,1.8,3.4C2,8.1,1.4,7.9,0.8,7.6c0,0,0,0,0,0.1c0,2,1.4,3.6,3.3,4c-0.3,0.1-0.7,0.1-1.1,0.1c-0.3,0-0.5,0-0.8-0.1c0.5,1.6,2,2.8,3.8,2.8c-1.4,1.1-3.2,1.8-5.1,1.8c-0.3,0-0.7,0-1-0.1c1.8,1.2,4,1.8,6.3,1.8c7.5,0,11.7-6.3,11.7-11.7c0-0.2,0-0.4,0-0.5C18.8,5.3,19.4,4.6,20,3.8z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\r\n\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fspeakylink&title=Conferences & workshops organized by Speakylink - All4Customer Paris\" 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class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-25T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t25 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t16h00 to 16h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 1\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">LinkedIn: After the reach collapse, it\u2019s time for a reset<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by STORY JUNGLE\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/0108c24f-39d3-4892-94c8-929c3731a4e2.jpg\" class=\"exhibitor-logo\" alt=\"STORY JUNGLE\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n<p>Can you still manage your LinkedIn influence in 2026 the same way you did in 2022?&nbsp;<\/p>\r\n<p>With organic reach plummeting, the battle for thought leadership reaching new heights, and LinkedIn Ads expertise becoming a critical factor, sticking to old playbooks is a dead end.&nbsp;<\/p>\r\n<p>Story Jungle\u2014one of only 12 LinkedIn content partners worldwide, and the only one in France\u2014invites you to a masterclass featuring:&nbsp;<\/p>\r\n\r\n<ul>\r\n<li>3 clinical insights into the LinkedIn landscape of 2026&nbsp;<\/li><li>5 tactics to implement (immediately)&nbsp;<\/li><li>Deep dive: How to measure your influence against the competition&nbsp;<\/li><\/ul>\r\n\r\n<p>Find Story Jungle at Booth A22.<br><\/p>\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/42fafed7-cfdd-431e-8a94-b9a1dc108db8.jpg\" alt=\"Gilles PRIGENT\"><p><strong>Gilles PRIGENT<\/strong><br\/>CEO &ndash; STORY JUNGLE<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fstory-jungle\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fstory-jungle&text=Conferences & workshops organized by STORY JUNGLE - All4Customer Paris\" data-network=\"twitter\" aria-label=\"Twitter\" style=\"--official-color: #7acdee\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,3.8c-0.7,0.3-1.5,0.5-2.4,0.6c0.8-0.5,1.5-1.3,1.8-2.3c-0.8,0.5-1.7,0.8-2.6,1c-0.7-0.8-1.8-1.3-3-1.3c-2.3,0-4.1,1.8-4.1,4.1c0,0.3,0,0.6,0.1,0.9C6.4,6.7,3.4,5.1,1.4,2.6C1,3.2,0.8,3.9,0.8,4.7c0,1.4,0.7,2.7,1.8,3.4C2,8.1,1.4,7.9,0.8,7.6c0,0,0,0,0,0.1c0,2,1.4,3.6,3.3,4c-0.3,0.1-0.7,0.1-1.1,0.1c-0.3,0-0.5,0-0.8-0.1c0.5,1.6,2,2.8,3.8,2.8c-1.4,1.1-3.2,1.8-5.1,1.8c-0.3,0-0.7,0-1-0.1c1.8,1.2,4,1.8,6.3,1.8c7.5,0,11.7-6.3,11.7-11.7c0-0.2,0-0.4,0-0.5C18.8,5.3,19.4,4.6,20,3.8z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\r\n\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fstory-jungle&title=Conferences & workshops organized by STORY JUNGLE - All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fstory-jungle\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-25T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t25 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t17h00 to 17h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 1\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">How media and affiliate platforms are doing everything they can to maintain performance: how to reinvent themselves?<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by CPA\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/04ee46f4-6d59-4e26-9f1f-a47b4bbb4e21.jpg\" class=\"exhibitor-logo\" alt=\"CPA\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t<p>As artificial intelligence revolutionizes content production and access to information, a key question arises: how do media outlets and affiliate platforms continue to perform&hellip; together? At this conference dedicated to digital performance, one observation became clear: success no longer hinges on click volume, but on the quality of recommendations, the strength of partnerships, and precise performance measurement. A pragmatic session, focused on real-world applications, explored how media outlets and platforms are working together to create sustainable value for both advertisers and readers.<\/p>\n\n\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speakers:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/47fe5441-d674-4eec-bdb6-00142ab5e6ee.jpg\" alt=\"C\u00e9dric KERNOA\"><p><strong>C\u00e9dric KERNOA<\/strong><br\/>Head of Business Developer &ndash; OUEST FRANCE<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/91339a32-bf6e-4228-98a4-fd782e061ff1.jpg\" alt=\"R\u00e9my PASSEREAU\"><p><strong>R\u00e9my PASSEREAU<\/strong><br\/>Team Leader Advertiser &ndash; AWIN<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fcpa\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fcpa&text=Conferences & workshops organized by CPA - 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All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fcpa\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-26T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t26 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t10h00 to 10h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 6\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">Customer Relationship Trends 26: Trust, Efficiency and Consistency<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by Zoho\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/374466e9-dd22-4560-96b9-70f9292e6ac4.jpg\" class=\"exhibitor-logo\" alt=\"Zoho\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\n\r\n\r\nWith its expertise and global vision of customer relations, Zoho analyses the major developments that are transforming businesses for the long term every year. In 2026, the challenge will no longer be to accumulate technologies, but to make the right choices to create real, measurable and lasting value.<br>In this presentation, our experts will analyse the key trends that are redefining customer relations and explain how they directly impact the performance, growth and competitiveness of organisations.<br>Artificial intelligence is entering a phase of maturity, where operational efficiency and cost reduction are taking precedence over experimentation.<br>The omnichannel experience, long perceived as complex and out of reach, is finally becoming accessible when fully integrated into the overall strategy.<br>Personalisation is emerging as a powerful lever for sales development and customer loyalty, provided it is based on reliable and actionable data.<br>Because while data is now ubiquitous, transforming it into concrete decisions remains a major challenge.<br>Finally, security and trust are emerging as essential requirements at the heart of the relationship between brands and their customers.<br>The message for 2026 is clear: put trust first, adopt efficiency as a method, and make consistency the guiding principle behind every action. <br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speakers:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/c34b3bb5-913d-49c0-b4d7-f0119b1d691d.jpg\" alt=\"Envent MARC\"><p><strong>Envent MARC<\/strong><br\/>Sales Executive &ndash; ZOHO<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/37e0072d-b4bb-4142-a608-7ed8fbcbe900.jpg\" alt=\"Florence BARBIER\"><p><strong>Florence BARBIER<\/strong><br\/>Marketing Specialist &ndash; ZOHO<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fzoho\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fzoho&text=Conferences & workshops organized by Zoho - 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The result? Increased complexity, customer frustration, and disengagement among employees.<\/p>\r\n<p>This is the key topic that the Agora Customer Experience collective of experts will address in a focused 50-minute session.<\/p>\r\n<p>Our experts will share their perspectives and real-life feedback to help you remain in control, whether through upskilling, building a strong relational signature, storytelling, or creating a true\r\nwow effect.<\/p>\r\n<p>All of this serves one major objective: enhancing collective intelligence, so that AI works in service of people, not the other way around.<\/p>\r\n\r\n\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/bc0a35a3-3315-42d2-b3c8-caffae08732f.jpg\" alt=\"Daniel ARANDEL\"><p><strong>Daniel ARANDEL<\/strong><br\/>Business Unit CX Director &ndash; AGORA NEWS EXP\u00c9RIENCE CLIENT<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speakers:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/a5b6f6d9-b8cb-41c9-bf70-0aa956508812.jpg\" alt=\"Fran\u00e7ois JULIA\"><p><strong>Fran\u00e7ois JULIA<\/strong><br\/> &ndash; AGORA NEWS EXP\u00c9RIENCE CLIENT<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/51d5a7f2-b2d1-4014-9884-5297261675ff.jpg\" alt=\"C\u00e9line FOREST\"><p><strong>C\u00e9line FOREST<\/strong><br\/> &ndash; AGORA NEWS EXP\u00c9RIENCE CLIENT<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/079c066a-7437-426c-bae0-5830f3b617dd.jpg\" alt=\"Chlo\u00e9 BEAUVALLET\"><p><strong>Chlo\u00e9 BEAUVALLET<\/strong><br\/> &ndash; AGORA NEWS EXP\u00c9RIENCE CLIENT<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/85c1a1ff-1b9a-4f88-9539-7966ddcac08d.jpg\" alt=\"Fr\u00e9d\u00e9ric CANNEVET\"><p><strong>Fr\u00e9d\u00e9ric CANNEVET<\/strong><br\/> &ndash; AGORA NEWS EXP\u00c9RIENCE CLIENT<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fagora-news-experience-client\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fagora-news-experience-client&text=Conferences & workshops organized by Agora News Exp\u00e9rience Client - 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All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fagora-news-experience-client\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-26T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t26 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t11h00 to 11h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 1\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">AI Avatar: What if your next brand ambassador was an avatar?<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by 2EMOTION\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/5ab1bba6-b77c-4ee4-98e0-4edad23a06ad.jpg\" class=\"exhibitor-logo\" alt=\"2EMOTION\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n<p>Having a brand ambassador who can communicate without ever shooting a video is now possible! Discover how AI avatars are transforming corporate communication and marketing:<br><\/p>\r\n<ul>\r\n<li>&nbsp;How are they created and used?<\/li><li>What are the concrete results?<\/li><li>What are the limitations and best practices?<\/li><\/ul>\r\nConcrete feedback and a live demonstration of Avatar AI technology by 2Emotion.\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speaker:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/3859e252-3bae-40ed-99d5-5129e8d80cb8.jpg\" alt=\"Alexy STACIEWINSKI\"><p><strong>Alexy STACIEWINSKI<\/strong><br\/> &ndash; CONTENT TO EMOTION<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2F2emotion\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2F2emotion&text=Conferences & workshops organized by 2EMOTION - 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All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2F2emotion\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-26T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t26 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t11h00 to 11h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 5\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">Internal customer relationship : a lever for collective performance<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by TOPS Consult\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/4026de5c-1615-47f2-b096-a4592694ebbd.jpg\" class=\"exhibitor-logo\" alt=\"TOPS Consult\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n<p>Companies have never invested so much in customer relationship tools, pathways and personalisation, without always achieving the expected gains.<br><\/p>\r\n<p>In many organisations, the promise made to the customer still comes up against siloed operations, a lack of cross-functional cooperation and fragmented internal relationships. However, the experience of the external customer is a direct reflection of the quality of internal relationships.<br><\/p>\r\n<p>The aim of this Masterclass is to show that the quality of customer relations depends directly on the quality of internal relations, and to share concrete and operational keys to strengthening cross-functional collaboration, breaking down silos and promoting collective work within organisations.<br>Highlights<br><\/p>\r\n<ul>\r\n<li>Why talk about internal customer relations today?<\/li><li>The three pillars of internal customer relations<\/li><li>The main obstacles within organisations<\/li><li>Practical levers for strengthening internal customer relations<\/li><li>The key role of customer relations managers<\/li><li>A practical method, proven in the field, for sustainably engaging teams and improving collective performance<\/li><\/ul>\r\n\r\n\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Conference Moderator:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/f646444e-65b1-4b88-ac2d-84a2a92ab329.jpg\" alt=\"Didier SERRANT\"><p><strong>Didier SERRANT<\/strong><br\/>Associate Director &ndash; TOPS CONSULT<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Ftops-consult\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Ftops-consult&text=Conferences & workshops organized by TOPS Consult - 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All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Ftops-consult\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t\t\t<div class=\"conferences-accordion-item\" data-date=\"2026-03-26T00:00:00\" data-type=\"masterclass\">\r\n\t<div class=\"conferences-accordion-header\">\r\n\t\t<div class=\"conference-infos\">\r\n\t\t\t<span class=\"conference-date\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 448 512\"><path d=\"M96 32V64H48C21.5 64 0 85.5 0 112v48H448V112c0-26.5-21.5-48-48-48H352V32c0-17.7-14.3-32-32-32s-32 14.3-32 32V64H160V32c0-17.7-14.3-32-32-32S96 14.3 96 32zM448 192H0V464c0 26.5 21.5 48 48 48H400c26.5 0 48-21.5 48-48V192z\"\/><\/svg>\r\n\t\t\t\t26 March 2026\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-time\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 512 512\"><path d=\"M256 0a256 256 0 1 1 0 512A256 256 0 1 1 256 0zM232 120V256c0 8 4 15.5 10.7 20l96 64c11 7.4 25.9 4.4 33.3-6.7s4.4-25.9-6.7-33.3L280 243.2V120c0-13.3-10.7-24-24-24s-24 10.7-24 24z\"\/><\/svg>\r\n\t\t\t\t11h00 to 11h45\t\t\t<\/span>\r\n\t\t\t<span class=\"conference-location\">\r\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M215.7 499.2C267 435 384 279.4 384 192C384 86 298 0 192 0S0 86 0 192c0 87.4 117 243 168.3 307.2c12.3 15.3 35.1 15.3 47.4 0zM192 128a64 64 0 1 1 0 128 64 64 0 1 1 0-128z\"\/><\/svg>\r\n\t\t\t\tMasterclass 3\t\t\t<\/span>\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"conference-type\">\r\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"1em\" viewBox=\"0 0 384 512\"><path d=\"M0 48V487.7C0 501.1 10.9 512 24.3 512c5 0 9.9-1.5 14-4.4L192 400 345.7 507.6c4.1 2.9 9 4.4 14 4.4c13.4 0 24.3-10.9 24.3-24.3V48c0-26.5-21.5-48-48-48H48C21.5 0 0 21.5 0 48z\"\/><\/svg>\r\n\t\t\t\t\tMasterclass\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<h3 class=\"conference-title\">From messaging to intelligent self-service: transforming digital journeys into true growth drivers<\/h3>\r\n\t\t\r\n\t\t\t\t\t<p class=\"organized-by\">\r\n\t\t\t\tOrganized by GENESYS\t\t\t<\/p>\r\n\t\t\t\t\r\n\t\t<a class=\"read-more\" href=\"#\">Continue reading<\/a>\r\n\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t<div class=\"conferences-accordion-panel\">\r\n\t\t\r\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/exposant\/f755b11c-145d-4cbf-8af8-1d1a61e4c7df.jpg\" class=\"exhibitor-logo\" alt=\"GENESYS\">\r\n\t\t\t\t\t\r\n\t\t<div class=\"conference-description\">\r\n\t\t\t\r\n\r\nAI is now at the heart of high-performing digital ecosystems. It enables the reinvention of customer journeys, making them smoother, smarter, and more engaging across all digital channels. Thanks to conversational AI, organizations can now unify knowledge, deepen their understanding of customer intent, and move beyond linear paths to offer truly personalized experiences. The challenge is no longer simply to respond or automate, but to orchestrate a coherent end-to-end digital journey, combining virtual agents and human intervention at the most relevant moment. We will share concrete use cases demonstrating how these hybrid journeys improve customer satisfaction while creating new revenue opportunities.\r\n<br>\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t<p class=\"speakers-title\">Speakers:<\/p>\r\n\t\t\t<div class=\"speakers\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<img decoding=\"async\" src=\"https:\/\/weyou.blob.core.windows.net\/images\/conferencier\/1f5ccf9b-dbe6-4328-b5d4-e792d25e9570.jpg\" alt=\"Boubacar DIALLO\"><p><strong>Boubacar DIALLO<\/strong><br\/>Principal Solution consultant &ndash; GENESYS<\/p><\/div>\t\t\t\t\t\t\t\t\t<div class=\"speaker\">\r\n\t<p><strong>Malgorzata BUTURLA<\/strong><br\/>Senior Solution Consultant &ndash; GENESYS<\/p><\/div>\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t<div class=\"exhibitor-share-box\">\r\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fgenesys\" data-network=\"facebook\" aria-label=\"Facebook\" style=\"--official-color: #557dbc\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M20,10.1c0-5.5-4.5-10-10-10S0,4.5,0,10.1c0,5,3.7,9.1,8.4,9.9v-7H5.9v-2.9h2.5V7.9C8.4,5.4,9.9,4,12.2,4c1.1,0,2.2,0.2,2.2,0.2v2.5h-1.3c-1.2,0-1.6,0.8-1.6,1.6v1.9h2.8L13.9,13h-2.3v7C16.3,19.2,20,15.1,20,10.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fgenesys&text=Conferences & workshops organized by GENESYS - 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All4Customer Paris\" data-network=\"linkedin\" aria-label=\"LinkedIn\" style=\"--official-color: #1c86c6\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M18.6,0H1.4C0.6,0,0,0.6,0,1.4v17.1C0,19.4,0.6,20,1.4,20h17.1c0.8,0,1.4-0.6,1.4-1.4V1.4C20,0.6,19.4,0,18.6,0z M6,17.1h-3V7.6h3L6,17.1L6,17.1zM4.6,6.3c-1,0-1.7-0.8-1.7-1.7s0.8-1.7,1.7-1.7c0.9,0,1.7,0.8,1.7,1.7C6.3,5.5,5.5,6.3,4.6,6.3z M17.2,17.1h-3v-4.6c0-1.1,0-2.5-1.5-2.5c-1.5,0-1.8,1.2-1.8,2.5v4.7h-3V7.6h2.8v1.3h0c0.4-0.8,1.4-1.5,2.8-1.5c3,0,3.6,2,3.6,4.5V17.1z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\r\n\t\t\t\t<a href=\"whatsapp:\/\/send?text=https%3A%2F%2Fwww.all4customer-paris.com%2Fen%2Fconference%2Fgenesys\" data-network=\"whatsapp\" aria-label=\"WhatsApp\" style=\"--official-color: #5bba67\" rel=\"noopener noreferrer nofollow\">\r\n\t\t\t\t\t<span class=\"icon-container\">\r\n\t\t\t\t\t\t<svg width=\"20px\" height=\"20px\" viewBox=\"0 0 20 20\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t<path d=\"M10,0C4.5,0,0,4.5,0,10c0,1.9,0.5,3.6,1.4,5.1L0.1,20l5-1.3C6.5,19.5,8.2,20,10,20c5.5,0,10-4.5,10-10S15.5,0,10,0zM6.6,5.3c0.2,0,0.3,0,0.5,0c0.2,0,0.4,0,0.6,0.4c0.2,0.5,0.7,1.7,0.8,1.8c0.1,0.1,0.1,0.3,0,0.4C8.3,8.2,8.3,8.3,8.1,8.5C8,8.6,7.9,8.8,7.8,8.9C7.7,9,7.5,9.1,7.7,9.4c0.1,0.2,0.6,1.1,1.4,1.7c0.9,0.8,1.7,1.1,2,1.2c0.2,0.1,0.4,0.1,0.5-0.1c0.1-0.2,0.6-0.7,0.8-1c0.2-0.2,0.3-0.2,0.6-0.1c0.2,0.1,1.4,0.7,1.7,0.8s0.4,0.2,0.5,0.3c0.1,0.1,0.1,0.6-0.1,1.2c-0.2,0.6-1.2,1.1-1.7,1.2c-0.5,0-0.9,0.2-3-0.6c-2.5-1-4.1-3.6-4.2-3.7c-0.1-0.2-1-1.3-1-2.6c0-1.2,0.6-1.8,0.9-2.1C6.1,5.4,6.4,5.3,6.6,5.3z\"><\/path>\r\n\t\t\t\t\t\t<\/svg>\r\n\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\t\t\t\t\t<\/div>\r\n\t<\/div>\r\n<\/div>[\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column]<div id=\"wyvc-section-title-9606\" class=\"wyvc-section-title wyvc-shortcode wyvc-section-title-1 \">\r\n\t<div class=\"wyvc-st-inner\">\r\n\t\t\t\t\t<div class=\"wyvc-st-title\">\r\n\t\t\t\t<p>Masterclasses<\/p>\n\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n<\/div>\r\n[vc_column_text]<\/p>\n<p style=\"text-align: center\"><strong>The 2025 program is currently under development.<\/strong><br \/>\n<strong>It will be available in early 2025.<\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][\/vc_column][\/vc_row][vc_section][vc_row][vc_column][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_column_text] The 2025 program is currently under development. It will be available in early 2025. [\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":923,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-929","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Masterclass | All4Customer Paris<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.all4customer-paris.com\/en\/program\/masterclass\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Masterclass | All4Customer Paris\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][\/vc_column][\/vc_row][vc_section][vc_row][vc_column][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_column_text] The 2025 program is currently under development. 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