Conferences & workshops organized by KONVERSO

Attend an exclusive Masterclass animated by Konverso, specialists in generative AI and automation for customer relations.

François Jouandet, Senior Manager, PwC, will offer an analysis of the market and the growing adoption of these solutions by customers, illustrated by concrete case studies.

Bertrand Lafforgue, CEO and co-founder of Konverso, will reveal testimonials from their customers, including PAC and VMS Software, on the successful integration of generative AI in customer service. He will also present how Konverso uses generative AI for its own operational excellence.
In conclusion, Thierry Chamouton will talk about how to ensure that the contribution of generative AI fits with the unique characteristics of Humans in the area of customer relations.