Ariane GIORNO
Exhibition Director

WHY ALL4CUSTOMER PARIS?

Within companies, marketing and customer relations functions share the same major objectives, and very often the same solutions. Professionals share the same ambition: to make a difference in the eyes of customers, and consolidate their loyalty. Whether they’re working to create value, preserve a brand image, develop new business models or recruit new customers, whether they’re taking care of the relationship or managing delicate situations, attentive professionals will find themselves at this exhibition designed just for them.

Previously known as Stratégie Clients and E-Marketing, the two exhibitions, which historically took place at the same time, have now come together under All4customer Paris, while retaining their own visitor itineraries and dedicated conferences.

Visitors profile

Salary size

  • Less than 100 employees
  • from 100 to 499 employees
  • more than 500 employees

Functions

  • Marketing and communication Directors / Managers
  • CEO/ Owners
  • IT Directors
  • Commercial Directors / Managers
  • Communication Directors / Managers
  • Consultants
  • Others

Activity sectors

  • E-Commerce / Internet
  • Communication / Marketing / Advertising
  • Commerce / Distribution / Retailer
  • Bank / Finance / Insurance
  • Tourism / Entertainment / Sports
  • IT / Telecommunication / TIC / SSII
  • Public Administration / Local collectivities
  • Audit/ Studies
  • Others

Who's exhibiting?

CX – CUSTOMER EXPERIENCE

Analysis of customer data
Analysis of customer verbatim
Analysis of the teams' business skills
Big data and customer intelligence
Biometric authentication solutions
Call centers, contact centers
Callbot, Chatbot and Messagingbot solutions
Certification organization
Change Management / Transformation
Cloud computing
Consulting in organization and management
Contact centers software
Contrôle qualité des CRC
Conversation analysis, speech analysis
CRM Onboarding
CRM solutions and social CRM
Customer data collection and processing
Customer identification solutions
Customer insights
Customer interaction management
Customer journey modeling
Customer loyalty management
Customer Relationship
Customer relationship monitoring
Cybersecurity
Digital surveys
Employee support tools
E-réputation
Hosted Application Service Provider (ASP)
Integrator SSII
Listening to customers
Mobile services
Mystery shopping studies
Outsourcing of customer relationship
Quantitative and qualitative customer research
Relationship and customer experience consulting
Robotic process automation software
Self care tools
Social media monitoring
Solutions for customers with disabilities
Solutions for email platforms
Solutions using artificial intelligence
Telecom / VOIP operator
Telecommunications and computer services
Training organization
Video call platform
Voice of the Customer analysis
Voice of the customer monitoring
Voice solutions
Workstation ergonomics

DIGITAL MARKETING – AI&DATA

Affiliation
A/B Testing
Analytics / Audience measurement
Big Data / Analytics
Content Marketing
Customer reviews
Databases
Digital Strategy
Digital to store
E-mail Marketing
E-Merchandising
E-publicité, Retargeting
Inbound Marketing
Marketing Automation
Mobile marketing / Multidevices & responsive design
Performance marketing
Relationship marketing
RTB/Adexchange
Rich et Video Marketing / Podcast
RTB/Adexchange
Sales support platform
SEM/SEO
SMS/MMS routing platform
Social Marketing / Social selling
UX / User experience
Web Analytics

AI&DATA

CDP/DMP
Data Privacy
Data visualization
Data monetization
Tag Management
Web Analytics
Web Performance

E-COMMERCE

Website / e-shop development
E-merchandising
E-payment
Secured payment
E-commerce platforms
E-commerce outsourcing
Market place
Services and e-commerce tools