Conferences & workshops organized by MYQM

26 March 2024 16h00 to 16h45 Masterclass 9 Masterclass

Reinvent your approach to Quality Monitoring with AI: Discover the Docaposte Success Story.

In this Masterclass, MyQM and Docaposte present their feedback on the implementation of artificial intelligence in Quality Monitoring processes.

Conference Moderator:

Ludovic HERMAN
CEO – MYQM

Speakers:

Arnaud KERBAUL
CXO – MYQM

Kevin TILLIER
CPO – MYQM

Franck POLAR
Responsable de la relation client – DOCAPOSTE

MyQM is an AI-assisted quality monitoring and conversational intelligence platform. Get a Macro & Micro view on call reasons, callback risks, sentiment, customer satisfaction... Enhance the customer experience while supporting your agents with our solution, used by over 100 brands.

www.myqm.io

F10 + Masterclass

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1er, 2 & 3 AVRIL 2025

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