Conferences & workshops organized by ORION INTELLIGENCE
Do you have a contact form? Pragmatic solutions for AI to handle 10-20% of questions!
Customer service professionals are bombarded with complex tools promising the world but often causing confusion. We offer a refreshing solution: simplicity is our motto.
We advocate for an easy-to-implement solution that doesn't reinvent the wheel. By utilizing existing channels, particularly the humble contact form, our solution can reduce inbound questions by 10-20%. How? By leveraging your FAQ and guiding customers to your self-service portal, empowering them with the knowledge to help themselves.
And here's the kicker – no need to stress your IT department. Our solution requires zero IT resources, understanding the heavy load they're already carrying.
Trusted by industry giants like Sodexo, DPD, Total Energies, GLS, and many more, our approach is proven and reliable. Join us and discover how simplicity can revolutionize your customer service strategy.
Speaker:
Alexander GURDEBEKE
Team lead Europe – ORION INTELLIGENCE
Orion Intelligence is a state-of-the-art player in the domain of customer service automation. We provide callbot/voicebot and contact form bot solutions, trusted by organizations such as Total Energies, DPD, Sodexo, Edenred and GLS. What sets us apart is our no-nonsense approach. Our AI solutions require almost no IT resources.
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1er, 2 & 3 AVRIL 2025
Paris porte de Versailles Pavillon 4