Conferences & workshops organized by OWI

27 March 2024 10h15 to 10h45 Agora Beethoven Workshop

EDF & OWI Innovate with AI : Anonymization, Generative AI, Customer Relationship Management and Suppliers

Supplier Invoicing, Fleet Management (PAAP) and Purchase Order (OA): Faced with an increasing influx of emails, EDF solves major problems:
  • Too long response times
  • Back-and-forth emails, document checks, searching for information in the IS, a whole bunch of tasks without added value
  • Demotivation of employees
  • Quality of service undermined by the email channel

Result: An AI that processes requests and assists advisors


Conference Moderators:

Christophe DANY

Christophe DANY
CEO – OWI

Patrice MELT

Patrice MELT
TIM Service Pilot – EDF

OWI transforms the customer relationship of large companies through a high-quality, human-like automatic language understanding technology. Deployed in SaaS or OnPremise mode, OWI's technology is available in Callbot, Chatbot, Mailbot, and Smartform.

F51 + Workshop

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1er, 2 & 3 AVRIL 2025

Paris porte de Versailles Pavillon 4