Conferences & workshops organized by OWI
27 March 2024
10h15 to 10h45
Agora Beethoven
Workshop
EDF & OWI Innovate with AI : Anonymization, Generative AI, Customer Relationship Management and Suppliers
Supplier Invoicing, Fleet Management (PAAP) and Purchase Order (OA): Faced with an increasing influx of emails, EDF solves major problems:
- Too long response times
- Back-and-forth emails, document checks, searching for information in the IS, a whole bunch of tasks without added value
- Demotivation of employees
- Quality of service undermined by the email channel
Result: An AI that processes requests and assists advisors
Conference Moderators:
Christophe DANY
CEO – OWI
Patrice MELT
TIM Service Pilot – EDF
Request your free badge
1er, 2 & 3 AVRIL 2025
Paris porte de Versailles Pavillon 4