Conferences & workshops organized by SATISFACTORY

Your customers talk to you every day, but do you really listen to them?
Today, AI applied to conversations is becoming the most authentic source of customer knowledge, enriching your traditional surveys and reviews with what your customers really think. This is becoming an unprecedented lever for commercial performance.
Thanks to the next developments in generative AI, we are entering the era of augmented coaching: Speech Analytics no longer just analyzes the past, it becomes a co-pilot that boosts your advisors' business skills in real time.
Come and discover how to transform every exchange into a learning and sales opportunity, moving from a passive customer relationship to a controlled customer experience.