Conferences & workshops organized by FEEDIER

CX creates value. The problem is that nobody knows how to prove it in the boardroom. In this session, Marine Deck, CEO of CX Advisor, and François Forest, CEO of Feedier, lay out a clear framework: how to read CX through a financial lens, which metrics actually survive a budget review, and how AI now makes it possible to move from insight to business case in minutes. A session designed for decision-makers who need CX to speak the language of their leadership, not their teams.