Conferences & workshops organized by INFOBIP
Agentic AI & the Future of CX on WhatsApp
Join the Infobip and Meta teams for “Agentic AI & the Future of CX on WhatsApp”, a dedicated session on how agentic AI is elevating customer experiences on the world’s most popular messaging app.
Explore practical use cases, discover the latest innovations in WhatsApp Business, and learn how agentic and generative AI can help brands create smarter, more intuitive conversational journeys.
Don’t miss this opportunity to upgrade your CX strategy and unlock the full potential of WhatsApp as a next‑generation engagement channel!
Speakers:
Pauline NOYON
Conversational Expert – INFOBIP
Guillaume CAVAROC
Business Director - Luxury, Retail & E-commerce – META
Anne-Laure REYNIER
Customer Journey Owner – AXA PARTNERS
Jean Baptiste BURIN
Head of Customer Journey Design – AXA PARTNERS
RCS + Agentic AI: the next-gen customer communication
Join the Infobip and Google teams for “RCS + Agentic AI: the next-gen customer communication”, a focused session on how RCS and Agentic AI are reshaping customer interactions.
Discover real case studies, explore the latest RCS trends—including its rollout on iOS—and learn how generative and agentic AI can elevate your conversational experiences.
Don’t miss this chance to strengthen your next‑gen communication strategy and deliver more engaging customer journeys!
Speakers:
Nicolas MAURICE
Conversational Expert – INFOBIP
Nagi MOUBARECK
Head of RCS for Business GTM, France & UK – GOOGLE
Stephane MIQUELIS
Expert business messaging – ORANGE
Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication.
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24th, 25th & 26th March 2026
Paris Porte de Versailles Pavillon 4