Conferences & workshops organized by VOCALCOM

24 March 2026 14h00 to 14h45 Masterclass 5 Masterclass

How to reverse your contact rate trend

Découvrez comment inverser rapidement votre courbe de joignabilité et améliorer significativement la performance de vos campagnes d’appels.

Conference Moderator:

Myriam GHEDAS

Myriam GHEDAS
Chief Operations Officer – VOCALCOM

Speakers:

Bernard-Henri  NUT BONALDI

Bernard-Henri NUT BONALDI
Head of Account Management – FOUNDEVER

Abdellatif  OUGUERZAM

Abdellatif OUGUERZAM
Sr Operation Manager & Coordinateur Multisites Afrique – FOUNDEVER

Loïc GALVIER

Loïc GALVIER
Head datamarketing & DPO – EUROCRM

24 March 2026 16h00 to 16h45 Masterclass 7 Masterclass

How to create more value from your lead generation campaigns starting tomorrow!

Prospects aren't less reachable — they're reachable differently. For a long time, we all believed in this equation: a high-intent lead, a highly experienced salesperson, and revenue mechanically follows. It's a compelling story, easy to sell, easy to buy. The problem is that it's deceptively simple. It ignores everything that happens between the moment a lead exists and the moment it actually converts.

The real issue is that the world has changed, and the profession has changed with it. We're no longer in a world where you're just managing phone-based production. Now you're managing flows, vendors, compliance, responsiveness, and orchestration. This paradigm shift is what explains why the old playbooks no longer cut it.

"Leads aren't magic": Join Kilian Le Menestrel, co-founder of hipto, alongside Estelle Benbassat, Account Executive at Vocalcom, for Masterclass 7 at the All4Customer 2026 trade show at Paris Expo Porte de Versailles. They'll show you, with hard numbers, how a unified end-to-end solution can put the smile back on your face! Looking forward to connecting with you there.


Conference Moderators:

Estelle BENBASSAT

Estelle BENBASSAT
Account Executive – VOCALCOM

Kilian  LE MENESTREL

Kilian LE MENESTREL
Co-founder @Hipto – HIPTO

25 March 2026 14h00 to 14h50 Amphithéâtre Verdi Expert Conference

Build your AI voice agent live — with a special focus on AI legal doctrine (85% hands-on building • 15% legal framework for AI)

Join an immersive session where we will build an AI voice agent live, step by step. This hands-on conference will help you understand how to design, configure, and deploy a conversational AI agent capable of interacting with customers in real-world scenarios.

A dedicated segment will also cover key legal considerations around AI, providing essential insights to help you develop and use AI technologies responsibly and in compliance with evolving regulations.


Conference Moderator:

Oumar NDIAYE

Oumar NDIAYE
Global Head of Marketing, Growth & Demand Gen – VOCALCOM

Vocalcom is the AI-First contact center platform. AI agents handle millions of conversations across voice, chat, email, SMS, WhatsApp, and social media — driving high-value interactions and 24/7 service. One platform. Every channel. Effortless scale. Maximum impact.

Stand D20 + Workshop

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24th, 25th & 26th March 2026

Paris Porte de Versailles Pavillon 4