Conferences & workshops organized by DJIIN BY SERENEO
Email processing automation: How KIABI empowered advisors and boosted Customer Satisfaction
Kiabi has deployed the Djiin mailbot to support its advisors in handling customer emails. Automation and AI accelerate response and improve reliability while freeing employees from low-value tasks. Discover how technology saves time while enhancing the human touch at the heart of customer relations.
Conference Moderator:
Frédéric GODEFROY
CEO – DJIIN BY SERENEO
Speaker:
Grégory SCALABRE
Customer Relation Director – KIABI
With Djiin, choose the Agentic AI of those who automate to have the time to humanize customer relationship ! Djiin’s augmented agent solutions, chatbots, mailbots, and callbots improve productivity, processing quality, comfort, satisfaction, and employee engagement while reducing customer relationship costs.
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24th, 25th & 26th March 2026
Paris Porte de Versailles Pavillon 4