Conferences & workshops organized by ZAION

25 March 2026 11h00 to 11h50 Amphithéâtre Mozart Expert Conference

Customer Experience in the Age of Agentic AI : New Complex Use Cases at the Core of Your Business

In 2026, Agentic AI makes it possible to automate complex, high-value interactions such as personalized contracts and guarantees - use cases that until recently required exclusive human expertise - without compromising reliability or performance. 

Through its hybrid approach, Zaion orchestrates specialized agents to handle business- and compliance-critical requests, ensuring the right balance between operational efficiency, customer experience quality, cost control, and digital sovereignty. 

Through the experience of our client MNH, discover how to: 

  • modernize your existing systems to make them more effective
  • move from assistance to autonomy
  • automate without losing the human touch. 

Speakers:

Franz FODÉRÉ

Franz FODÉRÉ
Founder & Executive Chairman – ZAION

Anne REBULET

Anne REBULET
Account Manager – ZAION

Audrey VAN HENTENRIJK

Audrey VAN HENTENRIJK
Chief Operating Officer – ACCEFIL

Emmanuel DE GASTINES

Emmanuel DE GASTINES
VP Strategy & Transformation – MNH

Zaion is the French specialist in Agentic AI for Customer Experience.
Combining deep technological and operational expertise, Zaion develops sovereign, purpose-built AI solutions deployed across voice and digital channels to automate interactions, augment agents in real time, and turn conversational data into measurable operational performance.

Stand F30 + Workshop

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24th, 25th & 26th March 2026

Paris Porte de Versailles Pavillon 4