Conferences & workshops organized by ENGHOUSE INTERACTIVE
Zero friction, maximum impact: The new AI equation for Customer Relations
Endless wait times, stressed advisors, and unused data are a thing of the past. Explore the Enghouse platform that reinvents your customer service. Discover how our Virtual Advisors act as true members of your team, not just filters, following the same rules, business processes, and KPIs as humans. Free up your employees with our latest innovation, Enghouse Agent Assist, which introduces a zero-search standard and redefines the advisor experience to preserve your teams' energy during complex decisions. Finally, fully automate your quality assurance on 100% of your interactions with our AI, and go far beyond traditional NPS surveys with our Voice of the Customer module, which transforms your conversations and customer feedback into directly actionable insights for all your teams.
Translated with DeepL.com (free version)
Speaker:

Taoufik MASSOUSSI
Product Manager – ENGHOUSE INTERACTIVE

Enghouse Interactive, is a leading global provider of contact center software, services, and video solutions, serving thousands of customers for over 35 years. Enghouse Interactive solutions enable customers to deliver winning customer experiences by transforming the contact center from a cost center into a powerful growth engine.
Request your free badge
24th, 25th & 26th March 2026
Paris Porte de Versailles Pavillon 4
