Conferences & workshops organized by AUDIOCODES
25 March 2026
11h00 to 11h30
Agora Beethoven
Workshop
Voicebot: Overview of existing solutions + Practical implementation guide
Voicebots have become a key lever in customer relations... but where to start?
Discover a clear and structured overview of the main voicebot solutions available, their concrete use cases in contact centres, as well as their strengths and limitations.
We will then share a practical guide to successfully implementing a voicebot project:
- identifying the right use cases
- key success factors
- impacts on customer experience and teams,
- performance indicators.
Discover a clear and structured overview of the main voicebot solutions available, their concrete use cases in contact centres, as well as their strengths and limitations.
We will then share a practical guide to successfully implementing a voicebot project:
- identifying the right use cases
- key success factors
- impacts on customer experience and teams,
- performance indicators.
Speaker:
Peter BROECKX
Regional Sales Director Contact Center – AUDIOCODES
AudioCodes enhances the quality and enriches the CX and UC experience with its products and solutions: - CX migration to the cloud - Generative AI integration - IVR and augmented agent with conversational AI - Transactional VoiceBot, Click-to-Call, BYOC, Bot framework, Real-Time Translation, Call Reports, etc.
Stand F14 + Workshop
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24th, 25th & 26th March 2026
Paris Porte de Versailles Pavillon 4