Conferences & workshops organized by COMETE.AI
The Augmented Agent: How to Generate +30% Productivity and Turn Your Customer Service into a Business Growth Engine
Customer service teams are constantly being asked to deliver more: more quality, more speed, more personalization. But with what tools?
In this masterclass, discover how the augmented agent becomes a true business copilot:
- automation of low-value, repetitive tasks
- real-time AI assistance during customer interactions
- intelligent use of conversational data
Through a real-life use case and measurable results (+30% productivity, -40% administrative time, +15-point increase in customer satisfaction), you will learn how to reconcile operational performance, customer satisfaction, and employee well-being.
This is not an IT project.
It is a global performance transformation initiative.
Conference Moderator:
Jerome ALLIX
Business Development & Customer Transformation Director – COMETE.AI
comete.ai is a next-generation customer process outsourcing company. We transform, automate and operate business journeys by combining operational consulting, AI-powered technologies and augmented contact centers. The results for our clients: lower costs and higher NPS.
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24th, 25th & 26th March 2026
Paris Porte de Versailles Pavillon 4