Conferences & workshops organized by LE SPHINX DEVELOPPEMENT
Leveraging your surveys for an agile customer relationship : practical methods and feedback
In the age of AI and real-time analytics, listening to customers has become a strategic accelerator. Surveys are no longer just barometers: they power intelligent systems capable of analyzing massive amounts of data, including text / verbatim, detecting weak signals, and guiding decisions continuously. Through feedback from 1 and the consumer association
UFC Que Choisir, discover how leveraging data from your surveys can help you anticipate expectations, optimize customer journeys, adjust offers, and manage relationship performance.
A practical conference to understand how to transform the Voice of the Customer into a real driver of agility, to build an effective and lasting relationship.
Conference Moderator:
Élise PETITJEAN
– LE SPHINX
Speakers:
Delphine BLANC-ROUCHOSSÉ
– UFC QUE CHOISIR
Peggy BUHAGIAR
– VILLE DE PARIS
Sphinx is a French company based in Annecy that specialises in setting up and conducting research studies. In addition to a range of software that allows you to conduct your own surveys, the Sphinx research institute also offers to carry out your entire research project.
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24th, 25th & 26th March 2026
Paris Porte de Versailles Pavillon 4