Conferences & workshops organized by ZENDESK

Total Experience 2026: How AI Is Redefining the Customer Experience (CX) and Employee Experience (EX) 
The strategic convergence of Customer Experience (CX) and Employee Experience (EX), and the influence of AI. Hosted by Zendesk and our expert partners XPCloud and SEIF, this panel explores how artificial intelligence and CCaaS solutions are transforming your operations.  
Discover how memory-enhanced, contextual intelligence and AI deliver continuous personalization to customers, while intelligent automation relieves the burden on internal IT and HR departments. Between the critical need for AI transparency and the rise of multimedia support, join us to learn how to combine technology and empathy within a unified platform.