Conferences & workshops organized by PARTOO

25 March 2026 15h00 to 15h50 Amphithéâtre Mozart Expert Conference

What AI Thinks of Your Brand: The New Power of the Voice of the Customer

AIs continuously analyze and interpret your ratings, reviews, and other forms of social proof to recommend—or overlook—your brand.

In this landscape, the Voice of the Customer (VoC) has become a strategic asset. Yet, its management is often fragmented: internal surveys and public reviews are frequently handled in silos, limiting their overall impact.

How can you unify these signals to transform customer experience into a lever for visibility and operational excellence?

Through the ATOL case study, discover how to bridge the gap between feedback, reviews, and on-the-ground experience in an AI-driven world.


Speakers:

Thibault RENOUF

Thibault RENOUF
Co-CEO – PARTOO

Julie  MARTIN

Julie MARTIN
Head of Digital, E-commerce and CRM – ATOL

Justin MADELENAT

Justin MADELENAT
Marketing & Customer Experience Analyst – ATOL LES OPTICIENS

Founded in 2014, Partoo is an all-in-one local marketing platform. It helps retail networks improve their online visibility, manage their online reputation, and engage with customers through a comprehensive suite of tools and its AI assistant, Jim. Today, over 350,000 locations worldwide trust Partoo.

Stand B13 + Workshop

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24th, 25th & 26th March 2026

Paris Porte de Versailles Pavillon 4