Conferences & workshops organized by AGORA NEWS EXPERIENCE CLIENT
In the age of AI, how can we remain in control?
AI is rapidly transforming jobs and customer relationships.
This evolution can create the feeling that everything needs to change at once.
Without a clear vision, organizations end up adding layers of technology without simplifying the customer experience or redefining the new role of teams. The result? Increased complexity, customer frustration, and disengagement among employees.
This is the key topic that the Agora Customer Experience collective of experts will address in a focused 50-minute session.
Our experts will share their perspectives and real-life feedback to help you remain in control, whether through upskilling, building a strong relational signature, storytelling, or creating a true wow effect.
All of this serves one major objective: enhancing collective intelligence, so that AI works in service of people, not the other way around.
Conference Moderator:

Daniel ARANDEL
Business Unit CX Director – AGORA NEWS EXPÉRIENCE CLIENT
Speakers:

François JULIA
– AGORA NEWS EXPÉRIENCE CLIENT

Céline FOREST
– AGORA NEWS EXPÉRIENCE CLIENT

Chloé BEAUVALLET
– AGORA NEWS EXPÉRIENCE CLIENT

Frédéric CANNEVET
– AGORA NEWS EXPÉRIENCE CLIENT

ANews Customer Experience is an innovative and creative news media platform dedicated to supporting all professionals involved in customer relations and customer experience, across both public and private sector organizations. ANews Customer Experience covers a wide range of topics, from local and in-person experiences to digital interactions and
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24th, 25th & 26th March 2026
Paris Porte de Versailles Pavillon 4
