Conferences & workshops organized by CX ADVISOR
Vision, Instruments, Practice: The V.I.P. method to ensure the execution of your customer strategy
Having a customer-centric vision is no longer enough. Neither is purchasing the best software on the market. The real challenge for businesses today is not in their intentions, but in their execution: how can they ensure that the promise made to the customer is actually kept in practice?
Far from grand theories, this conference offers a pragmatic approach to bridging the gap between your strategic decisions and operational reality.
Marine Deck presents the V.I.P. method (Vision - Instruments - Practice).
Conference Moderator:
Marine DECK
CEO – CX ADVISOR
Speakers:
Laetitia SALMERON
– BPCE IARD
Alexandre METIVIER
– VIMEO FRANCE
Johann WOJTOWICZ
– FULLL
CX Advisor adresse 3 leviers d'améliorations de l'expérience client selon la méthode V.I.P développée par Marine Deck Vision : Définir la stratégie d'Expérience Client et inspirer les collaborateurs Instruments : Identifier les meilleures solutions technologiques de Relation client avec la plateforme CX Advisor Pratique : Impulser la culture client
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24th, 25th & 26th March 2026
Paris Porte de Versailles Pavillon 4