Conferences & workshops organized by AXIALYS
How GLS has placed customer experience at the heart of its new philosophy ?
Discover GLS's customer experience-focused transformation at our conference.
We'll delve into its past evolution, motivations behind its overhaul, and encountered challenges. Explore key stages of this transformation, including the integration of Axialys telephony solutions, as well as GLS's future outlook to better serve its customers and adapt to the market.
Conference Moderator:
Stanislas MERCEY
Head of Customer Success – AXIALYS
Speaker:
Marine VITRY
Customer Experience Manager – GLS
Axialys is a complete SaaS software suite that offers you optimum management of your telephony by efficiently equipping your contact center and customer service. Backed by 20 years of expertise as a telecom operator, we offer three Cloud telephony solutions adapted to all business telephony uses.
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1er, 2 & 3 AVRIL 2025
Paris porte de Versailles Pavillon 4