Conferences & workshops organized by CISCO

28 March 2024 11h00 to 11h30 Agora Beethoven Workshop

How does Agirc Arrco optimise their customer relations for their 26 million users?

Argirc Arrco with SFR and Cisco will discuss their experience with Cisco contact center. The workshop will cover the migration  toward Cisco Contact Center, the integration with their CRM, the automisation of task with AI, using digital channels to interact with their users. 
Come find out how SFR supported them through out this incredible project, and discover all the benefits gained, by the users, and their agents. 

Conference Moderator:

Christine  BERTOLUS

Christine BERTOLUS
Collaboration Sales Lead France – CISCO

Speakers:

Karim YAHIOUN
Customer Relations IT Lead – ARGIC ARRCO

Damien DEMONCHY
Solutions Sales Specialist CS – SFR

Cisco is a multinational corporation that designs, manufactures, and sells networking hardware, software, telecommunications equipment, and other high-technology services and products, such as Contact Centers. Cisco specializes in networking solutions, cybersecurity, cloud infrastructure, and digital transformation services for businesses.

F20 + Workshop

Request your free badge

1er, 2 & 3 AVRIL 2025

Paris porte de Versailles Pavillon 4