Conferences & workshops organized by COS SYSTEM
Only 10% of French companies are truly customer-focused! We reveal the secrets of those champions of customer culture who outperform.
After 10 years of audits of over 200 companies and 100,000 employee responses, COS SYSTEM will present an exclusive overview of the levers that drive customer culture the most and the accelerators to boost customer orientation. This masterclass will be co-hosted by a champion of customer culture (stay tuned!).
Conference Moderators:
Guillaume ANTONIETTI
CEO – COS SYSTEM
Aymeric DE BOISHERAUD
COO – COS SYSTEM
Gil ARBAN
Partner – COS SYSTEM
Hervé CLEMENT
Dr Customer Experience – RENAULT RETAIL GROUP
The scientific methods of COS System ® (Customer Orientation Score) enable companies to develop a true Customer Culture. We offer an EXCLUSIVE approach based on the analysis of the intentions of all employees, from top management down: awareness-raising, conferences, diagnosis, action plan and training.
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1er, 2 & 3 AVRIL 2025
Paris porte de Versailles Pavillon 4