Conferences & workshops organized by COS SYSTEM

27 March 2024 15h00 to 15h45 Masterclass 9 Masterclass

Only 10% of French companies are truly customer-focused! We reveal the secrets of those champions of customer culture who outperform.

After 10 years of audits of over 200 companies and 100,000 employee responses, COS SYSTEM will present an exclusive overview of the levers that drive customer culture the most and the accelerators to boost customer orientation. This masterclass will be co-hosted by a champion of customer culture (stay tuned!).

Conference Moderators:

Guillaume ANTONIETTI

Guillaume ANTONIETTI
CEO – COS SYSTEM

Aymeric DE BOISHERAUD

Aymeric DE BOISHERAUD
COO – COS SYSTEM

Gil ARBAN

Gil ARBAN
Partner – COS SYSTEM

Hervé CLEMENT

Hervé CLEMENT
Dr Customer Experience – RENAULT RETAIL GROUP

The scientific methods of COS System ® (Customer Orientation Score) enable companies to develop a true Customer Culture. We offer an EXCLUSIVE approach based on the analysis of the intentions of all employees, from top management down: awareness-raising, conferences, diagnosis, action plan and training.

Masterclass

Request your free badge

1er, 2 & 3 AVRIL 2025

Paris porte de Versailles Pavillon 4