Conferences & workshops organized by DIABOLOCOM
Reinventing Growth: Leveraging Automation in Customer Service as a Strategic Asset
In an era where technology is in constant flux, this conference aims to delve into how businesses of all sizes can leverage automation to streamline their internal processes and enhance customer experience. The focus will be on real-world case studies demonstrating how the integration of automated solutions and artificial intelligence has exceeded customer expectations while driving growth. Speakers, who are experts in customer strategy, will share their top strategies for incorporating automation in a way that it becomes a genuine tool for differentiation and competitive edge in the market.
Conference Moderator:
Colin DECAMPS
Senior Manager Customer Experience – BEARINGPOINT
Speakers:
Olivier DUTRIEUX
Quality & Service Director – HISENSE FRANCE
Fabien CARRE
Pre-Sales Manager – DCS EASYWARE
Diabolocom enables businesses of all sizes to retain their customers and boost their sales, thanks to its expertise as a telecom operator and a CCaaS solution provider. Our proprietary AI technologies optimize contact centers and ensure smooth omnichannel management of interactions either within Diabolocom's solution or through API.
Request your free badge
1er, 2 & 3 AVRIL 2025
Paris porte de Versailles Pavillon 4