Conferences & workshops organized by EASIWARE
1 April 2025
14h00 to 14h45
Masterclass 7
Masterclass
Implementing AI in Customer Service: A Thoughtful Transformation
AI is reshaping customer service, but rolling it out successfully requires careful planning. From data preparation to team adoption, this session covers the essential steps to ensure a smooth implementation that enhances both quality and customer experience.
Conference Moderator:
Matthieu BOUTEILLER
Chairman – EASIWARE
Speaker:
Adeline NOIRAT
Founder – CX SIEMPRE
As a French SaaS software vendor, easiware helps over 500 brands with the management and customization of their Customer Experience. By leveraging artificial intelligence, easiware empowers brands to centralize customer request processing, enhance customer knowledge, and monitor satisfaction more effectively.
E50 + Masterclass
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