Conferences & workshops organized by KIAMO

27 March 2024 11h00 to 11h45 Masterclass 8 Masterclass

KIAMO x MASCF: How has MACSF revolutionized its claims declaration workflow distribution?

MACSF has intelligently streamlined the distribution of claims declarations within a complex organization. The project's objective: enhance operational efficiency to deliver the highest quality of service to our policyholder clients. Success factors include attentive needs assessment, leveraging contextual data from our IT system, and harnessing the power of the Kiamo tool!


Conference Moderator:

Cécile PIOLET

Cécile PIOLET
Customer Success Manager – KIAMO

Speaker:

Jeanne RIST

Jeanne RIST
Manager of Organization & Flow management – MACSF

As a leader in contact center solutions in France, Kiamo guides demanding customer service teams toward an augmented customer relationship of excellence across all channels, ensuring increased efficiency. Kiamo is available in both CCaaS and on-premise versions.

D40 + Masterclass

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1er, 2 & 3 AVRIL 2025

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