Conferences & workshops organized by MANIFONE

27 March 2024 16h00 to 16h45 Masterclass 7 Masterclass

The significance of customer and employee experience in outbound calls

Join us to explore the significance of aligning customer commitments with internal promises in customer relations, specifically within outbound calls. Learn how Manifone addressed this critical challenge with its technology, effectively eliminating a major customer frustration: silence during call answering. Don't miss the chance to gain insights into how this alignment drastically transforms customer relations in the context of outbound calls by attending our conference on March 27 at 4 PM.

Conference Moderator:

Lounis GOUDJIL

Lounis GOUDJIL
Founder & CEO – MANIFONE

Speakers:

Thierry CHAMOUTON

Thierry CHAMOUTON
CEO – TCH ADVISORY

Sylvie CLEYET

Sylvie CLEYET
Director of operational method integration – CARETOCARE

We are a telecom operator specializing in customer relationship management, with a strong focus on outbound calls. Our services cater to both internal and external call centers, aiming to boost their reachability, elevate customer satisfaction, and enhance employee engagement.

D30 + Masterclass

Request your free badge

1er, 2 & 3 AVRIL 2025

Paris porte de Versailles Pavillon 4