Conferences & workshops organized by WORLDLINE
AI as an innovation driver for an effective, personalized customer strategy
Artificial intelligence (AI) plays a crucial role in the innovation of customer strategies, offering sophisticated solutions that promote undeniable operational efficiency and a personalized customer journey.
These solutions, coupled with AI, enhance the responsiveness, personalization and quality of customer service, contributing to a more efficient customer experience that is more focused on individual needs.
During this masterclass, you'll discover the latest trends in customer service and innovation !
Speakers:
Benoit COLLET
Department manager – CUSTOMER SERVICE
Francois AGUILERA
Division Manager – CUSTOMER SERVICE
Valentine HORSTMANN
Product manager – WORLDLINE
Sabrina LEHCHIBI
Product manager – WORLDLINE
Worldline Contact makes every conversation unique. We offer more than 150 customers a seamless omnichannel approach, orchestrated by personalized strategies across all customer relationship channels. integrating AI into our solution fosters an augmented customer relationship to help you achieve your goals.
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1er, 2 & 3 AVRIL 2025
Paris porte de Versailles Pavillon 4