Conferences & workshops organized by USERTESTING
Customer experience: improve your CX (and your ROI) by collecting insights from your customers and prospects.
During this presentation, we invite you to discover how companies like Best Western, Gémo and Leocare have managed to improve their customer experience and their E-commerce KPIs by collecting insights from their customers and prospects.
👉 When to listen to your customers and prospects?
👉 How to collect customer and prospect insights?
👉 For what results? (ROI Examples)
Are you ready to become a customer experience leader too?
Speakers:
Vincent DELON
Head of Sales Southern EMEA – USERTESTING
Etienne DEBOUZY
Senior Customer Success Manager – USERTESTING
UserTesting is a solution for collecting user feedback and customer insights, allowing you to understand the needs of your audiences. By listening to your customers and prospects, you can identify the pain points across all of your touchpoints and create better experiences.
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1er, 2 & 3 AVRIL 2025
Paris porte de Versailles Pavillon 4