2026 Exhibitors
Sponsor Gold
Sponsors Silver
Description As a HubSpot Elite Partner, 1min30 transforms your CRM into a powerful growth engine.
Centralizing customer data is essential in today’s market.
We provide end-to-end support for the solution, including strategic consulting, integration, training, and marketing services.
Centralizing customer data is essential in today’s market.
We provide end-to-end support for the solution, including strategic consulting, integration, training, and marketing services.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer knowledge / Data
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Mobile and cloud-based CRM solutions
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - CRM / SOCIAL CRM / Omnichannel management platform
- DIGITAL MARKETING STRATEGIES AND TOOLS - A/B Testing
- DIGITAL MARKETING STRATEGIES AND TOOLS - Marketing Automation
Description Enterprise AI video platform
2Emotion supports communication and training teams industrialize video content production while maintaining a professional look and brand consistency. A European platform, 2Emotion is secure, GDPR-compliant, and based on responsible AI commitments to enable your teams to produce content with confidence.
2Emotion supports communication and training teams industrialize video content production while maintaining a professional look and brand consistency. A European platform, 2Emotion is secure, GDPR-compliant, and based on responsible AI commitments to enable your teams to produce content with confidence.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Personalized content
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- DIGITAL MARKETING STRATEGIES AND TOOLS - Content Marketing & Social Selling
- DIGITAL MARKETING STRATEGIES AND TOOLS - Video content and live streaming
- DIGITAL MARKETING STRATEGIES AND TOOLS - Video marketing and podcasts
Description The Voice for Responsible AI. Acapela Group puts ethics and data privacy first. Our ultra‑natural voices ensure confidentiality and adapt to any deployment: on‑device, on‑premise, Cloud Sovereign or Cloud. With flexible business models and a dedicated expert team, we create the AI voice that truly fits your needs.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Interactive Voice Response (IVR) and Computer Telephony Integration (CTI)
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - UX/User Experience
- DIGITAL MARKETING STRATEGIES AND TOOLS - Multilingual solutions
Description Ad's up Consulting is a consulting firm specialized in digital marketing performance in Paid media, GEO / SEO, Data & Tracking strategies. Since 2012, our +150 in-house experts have been serving over 400 customers in France and internationally, combining technological and innovation knowledge.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Media Activation
- DIGITAL MARKETING STRATEGIES AND TOOLS - Performance marketing
- DIGITAL MARKETING STRATEGIES AND TOOLS - SEO and SEM
- DIGITAL MARKETING STRATEGIES AND TOOLS - Social Media / Social Media Management
- DATA COLLECTION AND ANALYSIS - Data visualization
Description Since 2010, adforall has been supporting brands in building sustainable, high-performance digital acquisition strategies.
With over 150 clients supported, media budgets managed with rigor, and a Google Premier Partner certified team (top 3%), we deliver a 360° tailor-made approach — Social Ads, Search, SEO & GEO, tracking, content and UGC — all foc
With over 150 clients supported, media budgets managed with rigor, and a Google Premier Partner certified team (top 3%), we deliver a 360° tailor-made approach — Social Ads, Search, SEO & GEO, tracking, content and UGC — all foc
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - E-advertising, PPC strategy and Retargeting
- DIGITAL MARKETING STRATEGIES AND TOOLS - Performance marketing
- DIGITAL MARKETING STRATEGIES AND TOOLS - SEO and SEM
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Website / e-shop development
Description AdPremier is a digital marketing agency with a cross-functional positioning.
For over 12 years, our mission has been to support our clients’ business growth particularly e-commerce players, but also lead generation companies by leveraging digital marketing and its innovations: Google Ads, SEO, SMA and Data.
For over 12 years, our mission has been to support our clients’ business growth particularly e-commerce players, but also lead generation companies by leveraging digital marketing and its innovations: Google Ads, SEO, SMA and Data.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - Conversion
- DIGITAL MARKETING STRATEGIES AND TOOLS - E-advertising, PPC strategy and Retargeting
- DIGITAL MARKETING STRATEGIES AND TOOLS - SEO and SEM
- DIGITAL MARKETING STRATEGIES AND TOOLS - Social Paid
Description AlloBrain optimizes customer relations for large companies via a generative AI platform. It automates responses and analyzes exchanges to reduce costs. True to the “humans augment AI” approach, our solutions are driven by your teams, who enrich the technology with their expertise and sense of service.
Activities
- DATA COLLECTION AND ANALYSIS - Data collection automation
- DATA COLLECTION AND ANALYSIS - Customer feedback and surveys
- DATA COLLECTION AND ANALYSIS - Open Data, Data mining and data exploitation
- DATA COLLECTION AND ANALYSIS - Speech to text
- DATA COLLECTION AND ANALYSIS - Data visualization
Description As a software publisher specialising in data quality for 30 years, we help organisations make their data more reliable, enrich it and deduplicate it. Our Single Customer View, Data Clean Room and universal connector solutions support our customers' performance, compliance and decision-making.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer data collection and processing
- DIGITAL MARKETING STRATEGIES AND TOOLS - Databases
- DATA COLLECTION AND ANALYSIS - Big Data and data management
- DATA COLLECTION AND ANALYSIS - Data privacy and GDPR
- DATA COLLECTION AND ANALYSIS - Data governance and quality
Description AudioCodes enhances the quality and enriches the CX and UC experience with its products and solutions:
- CX migration to the cloud
- Generative AI integration
- IVR and augmented agent with conversational AI
- Transactional VoiceBot, Click-to-Call, BYOC, Bot framework, Real-Time Translation, Call Reports, etc.
- CX migration to the cloud
- Generative AI integration
- IVR and augmented agent with conversational AI
- Transactional VoiceBot, Click-to-Call, BYOC, Bot framework, Real-Time Translation, Call Reports, etc.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Conversation analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer data collection and processing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Interactive Voice Response (IVR) and Computer Telephony Integration (CTI)
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support technologies (chatbots, callbots, messagingbots, and virtual assistants)
Description Avaya is redefining customer experience with its "Connection Center" vision. We connect channels, technologies, data, and workflows to create personalized interactions that strengthen your customer relationships. Discover how our Avaya Infinity platform brings this vision to life.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer self-service autonomy
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Software for contact centers
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Interactive Voice Response (IVR) and Computer Telephony Integration (CTI)
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support technologies (chatbots, callbots, messagingbots, and virtual assistants)
Description Beedeez is the LMS for frontline teams. A training platform built for real operational constraints: mobility, limited time, role-specific skills and high turnover. Powered by job-specific AI, Beedeez creates targeted content and keeps frontline knowledge alive, shared and actionable every day to drive performance, engagement and faster onboarding!
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support and experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Analysis of team business skills (planning / Human Resources management)
Description Belacom successfully deploys your marketing automation. Since 2012, we’ve helped 1000+ clients choose, integrate, and leverage the right solution. As a distributor, integrator, and consulting agency, we turn your tools into drivers of sustainable performance.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Marketing Automation
Description Bespoke is a performance, media and shopper consulting agency. With 25 years of expertise and a pure-player DNA, it helps brands stand out in all areas of expression: creation, media, digital performance, data and point-of-sale activation, thanks to a hybrid, orchestrated, results-oriented approach.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Performance marketing
- DIGITAL MARKETING STRATEGIES AND TOOLS - SEO and SEM
- DIGITAL MARKETING STRATEGIES AND TOOLS - Social Media / Social Media Management
- DIGITAL MARKETING STRATEGIES AND TOOLS - Social Paid
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Drive/Web to store
Description With 600K customers worldwide, Brevo is the all‑in‑one customer engagement CRM: unify data, automate journeys, and activate email, SMS, WhatsApp, chat and push to boost conversion, retention and ROI at scale.
#CDP #Automation #Omnichannel #Loyalty
Founded in 2012, Brevo is a profitable unicorn with more than 600K customers worldwide.
#CDP #Automation #Omnichannel #Loyalty
Founded in 2012, Brevo is a profitable unicorn with more than 600K customers worldwide.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer engagement and loyalty
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - CRM / SOCIAL CRM / Omnichannel management platform
- DIGITAL MARKETING STRATEGIES AND TOOLS - DMP/CDP
- DIGITAL MARKETING STRATEGIES AND TOOLS - Marketing Automation
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Digital wallet
Description CERITEK is a consulting and services company specializing in the design, implementation, and maintenance of innovative, high-value-added solutions for contact centers. Our mission: tailor, optimize, and evolve solutions to simplify operations and enhance the complete customer/agent experience.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support and experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Analysis of team business skills (planning / Human Resources management)
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Software for contact centers
Description
The Cisco Contact Center solutions enable businesses to efficiently manage customer interactions across all channels (phone, chat, email, social media). With advanced AI, analytics, and enhanced security, Cisco optimizes and personalizes the customer experience, boosting satisfaction and loyalty.
The Cisco Contact Center solutions enable businesses to efficiently manage customer interactions across all channels (phone, chat, email, social media). With advanced AI, analytics, and enhanced security, Cisco optimizes and personalizes the customer experience, boosting satisfaction and loyalty.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support and experience
Description Cobot-It is an AI platform that complements existing CRM solutions and is revolutionizing the sale of consulting services. The software helps sales representatives ask prospects the right questions in a smart way, in order to produce a highly personalized and well-argued sales proposal that increases conversion rates and sales productivity.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Outsourcing customer relationship
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Personalized content
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Software for contact centers
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Artificial Intelligence for Recommendations
Description CX Advisor adresse 3 leviers d'améliorations de l'expérience client selon la méthode V.I.P développée par Marine Deck
Vision : Définir la stratégie d'Expérience Client et inspirer les collaborateurs
Instruments : Identifier les meilleures solutions technologiques de Relation client avec la plateforme CX Advisor
Pratique : Impulser la culture client
Vision : Définir la stratégie d'Expérience Client et inspirer les collaborateurs
Instruments : Identifier les meilleures solutions technologiques de Relation client avec la plateforme CX Advisor
Pratique : Impulser la culture client
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support and experience
Description datashake is a digital acceleration group founded by ex-Googlers. Expertise: paid media, SEO/GEO, data, CRM & AI creative studio . We partner with +500 clients including Société Générale, EDF, Celio, Qonto, Alan and i-run... Focus: ROI-driven growth.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - Analytics and performance measurement
- DIGITAL MARKETING STRATEGIES AND TOOLS - E-advertising, PPC strategy and Retargeting
- DIGITAL MARKETING STRATEGIES AND TOOLS - Performance marketing
- DIGITAL MARKETING STRATEGIES AND TOOLS - SEO and SEM
Description Design Elite is your on-demand design team by subscription: UI/UX, branding, landing pages, ads and sales assets delivered fast (24–48h) through a simple workflow (brief → build → iterate). Perfect for scale-ups and marketing teams who need more output without hiring.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - UX/User Experience
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - Mobile marketing / mobile applications
- DIGITAL MARKETING STRATEGIES AND TOOLS - Social Media / Social Media Management
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Interface design (UI)
Description DialOnce is a French software publisher specializing in AI agents designed to optimize customer relations. Our ROI-driven solutions automate contact journeys, improve reachability, strengthen self-service, and increase team productivity. We support our clients with recognized industry expertise built over more than 10 years.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer self-service autonomy
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Data security and compliance
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer service strategies
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support technologies (chatbots, callbots, messagingbots, and virtual assistants)
Description .
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support and experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Outsourcing customer relationship
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Change Management / Transformation
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer service strategies
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - UX/User Experience
Description With Djiin, choose the embodied AI of those who automate to have the time to humanize customer relationship ! Djiin’s augmented agent solutions, chatbots, mailbots, and callbots improve productivity, processing quality, comfort, satisfaction, and employee engagement while reducing customer relationship costs.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer self-service autonomy
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer journey mapping
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Employee assistance tools
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support technologies (chatbots, callbots, messagingbots, and virtual assistants)
Description Turn your customer data into a true performance driver.
easiware is a Customer Relationship Platform that brings all customer interactions together and turns them into clear, actionable data.Powered by AI, it continuously guides smarter decision-making to improve customer satisfaction and performance.
easiware is a Customer Relationship Platform that brings all customer interactions together and turns them into clear, actionable data.Powered by AI, it continuously guides smarter decision-making to improve customer satisfaction and performance.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer data collection and processing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Software for contact centers
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - CRM / SOCIAL CRM / Omnichannel management platform
Description European SaaS solution that centralises operations and customer service knowledge with customers like Fnac Darty, Vinci and L'Oréal. Fast access to reliable information, accelerates onboarding x2 and boosts productivity by 20%. Integrates with O365 and your CX/CRM/ITSM tools.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Knowledge base
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer knowledge / Data
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- DIGITAL MARKETING STRATEGIES AND TOOLS - AI-Powered Solutions
- DATA COLLECTION AND ANALYSIS - Data governance and quality
Description Eloquant, publisher of an AI-based Cloud Customer Experience platform, offers a complete Contact Center (CCaaS) and Voice of Customer (VoC) solution. Since 2001, we help European companies manage, orchestrate, measure, and analyze human or automated conversations with their customers.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Voice of the Customer Collection
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Software for contact centers
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support technologies (chatbots, callbots, messagingbots, and virtual assistants)
Description For 20 years, ERDIL has been developing semantic analysis solutions for the Voice of the Customer. Thanks to our hybrid AI based solutions, it is possible to fully exploit the richness of customer complaints, answers to satisfaction surveys, contact forms, customer reviews, social networks...
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Conversation analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer data analysis
- DATA COLLECTION AND ANALYSIS - Big Data and data management
- DATA COLLECTION AND ANALYSIS - Data visualization
Description Essentiel Outsourcing is a European partner specialized in customer service and sales outsourcing. We help companies optimize their operations through dedicated multilingual teams, flexible setups and performance-driven solutions focused on quality, efficiency and customer experience
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Analysis of team business skills (planning / Human Resources management)
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Outsourcing customer relationship
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer loyalty management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer journey mapping
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer service strategies
Description fAibrik centralizes, optimizes, and personalizes your customer service management through its complete French platform, built with native AI at the core of every feature. Knowledge base, chatbot, omnichannel management, customer feedback, quality monitoring, KPI tracking, and continuous innovation : everything you need is covered.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer self-service autonomy
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Knowledge base
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - E-Reputation
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
Description Genesys® empowers over 8,000 organizations worldwide to design and deploy omnichannel experiences for their customers and employees. Genesys Cloud®, powered by agentic AI, orchestrates people, systems, data, and AI to improve customer loyalty, growth, retention, operational efficiency, and team collaboration through AI.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support and experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Outsourcing customer relationship
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer loyalty management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Software for contact centers
Description Gladhost hosts and fully manages all types of applications, ensuring infrastructure performance, security, and scalability. Managed services include monitoring, incident management, security updates, and data backups. Tailored managed services enhance and customize each client’s digital efficiency.
Activities
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Website / e-shop development
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Hosting
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - PIM / DAM (Product Information Management / Digital Asset Management)
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Marketplaces
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - E-Commerce platform
Description PARADE is a communication and marketing group that brings together agencies with complementary expertise.
It supports brands across the entire customer journey, from strategy to activation.
Data, creativity, digital, CRM and performance work together through an integrated approach.
PARADE focuses on synergy, clarity and impact !
It supports brands across the entire customer journey, from strategy to activation.
Data, creativity, digital, CRM and performance work together through an integrated approach.
PARADE focuses on synergy, clarity and impact !
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support and experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Analysis of team business skills (planning / Human Resources management)
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer data analysis
- DIGITAL MARKETING STRATEGIES AND TOOLS - Platform for Automating Local Network Marketing
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - PIM / DAM (Product Information Management / Digital Asset Management)
Description Guest Suite supports over 10,000 client brands with the most comprehensive solution for Review Management, Google Business Profile management, and customer feedback measurement. For more than 10 years, Guest Suite has helped thousands of businesses strengthen their local visibility, where it matters most.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Voice of the Customer Collection
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer data collection and processing
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer knowledge / Data
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - E-Reputation
- DATA COLLECTION AND ANALYSIS - Customer feedback and surveys
Description Heeet is a Marketing Intelligence and Attribution platform, native to Salesforce and HubSpot. It connects marketing spend and activities to pipeline and revenue directly within the CRM, enabling teams to manage performance based on real business metrics, fully compliant with data protection regulations.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer data analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer journey mapping
- DIGITAL MARKETING STRATEGIES AND TOOLS - Analytics and performance measurement
- DIGITAL MARKETING STRATEGIES AND TOOLS - Marketing Attribution Solution
Description Holy-Dis offers a full range of software and services dedicated to activity forecasting, HR scheduling and time and attendance management. Our WFM software Timesquare is tailored for the specific needs of the Customer Relationship sector. Holy-Dis, it’s a 35 years’ experience and a team of 75 experts helping 5,000 sites with their planning process.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Analysis of team business skills (planning / Human Resources management)
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Software for contact centers
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Corporate Social Responsibility (CSR)
Description Hubicus helps contact centers listen to the voice of the customer across all channels. The solution turns each interaction into a personalized action plan, moving from measurement to continuous improvement. By combining AI and a participatory approach, the solution elevates the quality of the customer relationship.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Conversation analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Software for contact centers
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Employee assistance tools
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer service strategies
Description Mobile messaging expert
- High-performance SMS marketing (drive to store, landing-page...)
- RCS: innovative and interactive campaigns
- B2C databases (+34M GDPR-compliant profiles)
- Voice message service
Also: API, ISO 27001 certification, expert support...
Let’s meet to talk Push, targeting, performance, and real results.
- High-performance SMS marketing (drive to store, landing-page...)
- RCS: innovative and interactive campaigns
- B2C databases (+34M GDPR-compliant profiles)
- Voice message service
Also: API, ISO 27001 certification, expert support...
Let’s meet to talk Push, targeting, performance, and real results.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - Databases
- DIGITAL MARKETING STRATEGIES AND TOOLS - SMS/MMS Routing Platform
Description With over 30 years of expertise in data, IDAIA supports French companies with their regulatory, marketing, commercial and cyber-identity challenges.
From governance to data valorisation, we offer tailor-made solutions and SaaS platforms to empower our clients and help them succeed.
From governance to data valorisation, we offer tailor-made solutions and SaaS platforms to empower our clients and help them succeed.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer data analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer knowledge / Data
- DIGITAL MARKETING STRATEGIES AND TOOLS - Databases
- DATA COLLECTION AND ANALYSIS - Predictive analysis
- DATA COLLECTION AND ANALYSIS - Data governance and quality
Description Founded in 2027, ILLUIN Technology is a French scale-up specializing in AI, Data & Digital solutions for businesses. Its 120 tech experts deploy cutting-edge AI and digital solutions at scale and with high impact, streamlining the customer journeys of 85 corporate clients through conversational assistants, customer voice analytics, and AI agents.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support and experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Conversation analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- DATA COLLECTION AND ANALYSIS - Speech to text
Description Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale.
Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication.
Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support and experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Outsourcing customer relationship
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer engagement and loyalty
- DIGITAL MARKETING STRATEGIES AND TOOLS - SMS/MMS Routing Platform
- DIGITAL MARKETING STRATEGIES AND TOOLS - AI-Powered Solutions
Description INO CX meets all your internal and external communication needs. It inherently comprises 3 parts: omnichannel contact center software, collaborative tools, and business telephony. 100% cloud-based with AI functionalities, open, and flexible, INO CX seamlessly integrates through APIs and connectors (Salesforce, Zendesk...).
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Software for contact centers
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Telecom operator and Voice over Internet Protocol (VoIP)
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Interactive Voice Response (IVR) and Computer Telephony Integration (CTI)
Description JOIN is a SaaS Video Commerce solution that transforms short videos into a lever for e-commerce and digital conversion.
Brands create and distribute Web Stories directly on their e-commerce pages and mobile apps to show their products in context, remove barriers to purchase, and increase conversion.
Brands create and distribute Web Stories directly on their e-commerce pages and mobile apps to show their products in context, remove barriers to purchase, and increase conversion.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - A/B Testing
- DIGITAL MARKETING STRATEGIES AND TOOLS - Analytics and performance measurement
- DIGITAL MARKETING STRATEGIES AND TOOLS - Content Marketing & Social Selling
- DIGITAL MARKETING STRATEGIES AND TOOLS - Conversion
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Social commerce
Description A leading contact center solutions provider in France, Kiamo supports more than 400 customers with a high-performance, 100% French omnichannel platform.
Kiamo adapts to your challenges by offering real choice in hosting, financing, and a rich application ecosystem.
20 years of expertise. Sovereign by nature. Flexible by choice.
Kiamo adapts to your challenges by offering real choice in hosting, financing, and a rich application ecosystem.
20 years of expertise. Sovereign by nature. Flexible by choice.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Outsourcing customer relationship
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Workstation ergonomics
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Software for contact centers
Description Sphinx is a French company based in Annecy that specialises in setting up and conducting research studies. In addition to a range of software that allows you to conduct your own surveys, the Sphinx research institute also offers to carry out your entire research project.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer data analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Quantitative and qualitative customer studies
- DATA COLLECTION AND ANALYSIS - Data collection automation
- DATA COLLECTION AND ANALYSIS - Customer feedback and surveys
- DATA COLLECTION AND ANALYSIS - Data visualization
Description At Lexolia, we are dedicated to optimizing your business performance through the implementation and customization of digital tools, primarily Zoho. Our services include tailored installation, adaptation to your team's specific needs, and ongoing support with bespoke training, including AI and communication topics.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Mobile and cloud-based CRM solutions
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - CRM / SOCIAL CRM / Omnichannel management platform
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Website / e-shop development
- DATA COLLECTION AND ANALYSIS - Data privacy and GDPR
Description Liberty is an incentive marketing agency that creates programs designed to motivate, engage and retain customers, employees and partners.
As experts in performance marketing, we support our clients in implementing high‑impact initiatives, including gamified platforms, sales challenges and corporate gifting solutions.
As experts in performance marketing, we support our clients in implementing high‑impact initiatives, including gamified platforms, sales challenges and corporate gifting solutions.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support and experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer engagement and loyalty
- DIGITAL MARKETING STRATEGIES AND TOOLS - Performance marketing
- DIGITAL MARKETING STRATEGIES AND TOOLS - Collaborative marketing platform for networks animation
Description Linkforce supports B2B executives and sales teams by combining communication and prospecting on LinkedIn to generate qualified leads.
With 7 years of experience, we build performance-driven strategies.
As a member of L2C Group, we leverage complementary expertise (Ads, video) to provide 360° support to companies.
With 7 years of experience, we build performance-driven strategies.
As a member of L2C Group, we leverage complementary expertise (Ads, video) to provide 360° support to companies.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - E-Reputation
- DIGITAL MARKETING STRATEGIES AND TOOLS - A/B Testing
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - Content Marketing & Social Selling
- DIGITAL MARKETING STRATEGIES AND TOOLS - Conversion
Description We design, build and deliver next-generation end-to-end CX solutions for the most respected digital-native and vertical leading brands. We innovate to enhance customer experience throughout the customer journey and across all channels. We provide innovative and flexible CX solutions through our expertise which contributes to operational excellence.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support and experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer self-service autonomy
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Outsourcing customer relationship
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer journey mapping
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer service strategies
Description MediaGo is a leading intelligent advertising platform for the open Internet. Based on deep learning technology, MediaGo empowers businesses of all scales, creating tangible value for companies. With 12 operational centers worldwide, MediaGo has successfully provided localized and comprehensive business growth services to over 10,000 partners.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Conversion
- DIGITAL MARKETING STRATEGIES AND TOOLS - E-advertising, PPC strategy and Retargeting
- DIGITAL MARKETING STRATEGIES AND TOOLS - Performance marketing
- DIGITAL MARKETING STRATEGIES AND TOOLS - AI-Powered Solutions
Description Miralia (ex-Golem.ai) is a French deeptech that automates incoming messages using neuro-symbolic AI (explainable, frugal, sovereign), optimizing customer relations. Compliant with the AI Act and GDPR, it secures critical messages in banking and insurance. Tailored human support for AI in its rightful place.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
Description Mitel, a global leader in enterprise communications, helps organizations transform customer experience with flexible, omnichannel contact center solutions. Powered by data and AI, Mitel connects customers and agents across every touchpoint to deliver personalized, efficient interactions. Learn more at www.mitel.com
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Conversation analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Software for contact centers
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - CRM / SOCIAL CRM / Omnichannel management platform
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support technologies (chatbots, callbots, messagingbots, and virtual assistants)
Description MYOPLA is a company specializing in business process services. With more than a decade of experience in both inshore and offshore outsourcing, its teams assist brands in effectively outsourcing their sales, marketing, customer relations, and finance processes. With four locations in Morocco and two centers in France (Bordeaux, Lievin)
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support and experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Outsourcing customer relationship
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer engagement and loyalty
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
Description MyQM turns every customer interaction into growth with AI: automated quality management covering 100% of conversations, actionable insights, and personalized coaching to boost customer experience, agent performance, and reduce compliance risks.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Conversation analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer data analysis
Description https://notycall.com
Notycall is a SaaS solution designed for businesses that want to better manage their phone communications through a centralized and collaborative interface. It brings together all missed calls in a clear overview, allowing teams to review, comment on, archive, and follow up on them directly from a single platform.
Notycall is a SaaS solution designed for businesses that want to better manage their phone communications through a centralized and collaborative interface. It brings together all missed calls in a clear overview, allowing teams to review, comment on, archive, and follow up on them directly from a single platform.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Telecom operator and Voice over Internet Protocol (VoIP)
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer service strategies
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Interactive Voice Response (IVR) and Computer Telephony Integration (CTI)
- DATA COLLECTION AND ANALYSIS - Data collection automation
Description Onepilot is redefining customer experience outsourcing with the right Human-AI mix.
Trusted by 250+ companies like Decathlon, Qonto, Victoria's Secret, Alan or SNCF.Connet, we deliver customer support, sales, retention, and trust & safety services.
2K+ agents, proprietary AI, all channels, from 1,200 interactions/month, 20% more cost efficient.
Trusted by 250+ companies like Decathlon, Qonto, Victoria's Secret, Alan or SNCF.Connet, we deliver customer support, sales, retention, and trust & safety services.
2K+ agents, proprietary AI, all channels, from 1,200 interactions/month, 20% more cost efficient.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Knowledge base
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Outsourcing customer relationship
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support technologies (chatbots, callbots, messagingbots, and virtual assistants)
Description Improve your team's written communication skills with Orthodidacte! Assessment,personalized training, and progress tracking for clear professional writing. Boost customer satisfaction and internal efficiency with fluid, impactful communication, delivering concrete results in no time.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support and experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Personalized content
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Employee assistance tools
- DIGITAL MARKETING STRATEGIES AND TOOLS - Personnalisation
Description Founded in 2014, Partoo is an all-in-one local marketing platform. It helps retail networks improve their online visibility, manage their online reputation, and engage with customers through a comprehensive suite of tools and its AI assistant, Jim. Today, over 350,000 locations worldwide trust Partoo.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - E-Reputation
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - CRM / SOCIAL CRM / Omnichannel management platform
- DIGITAL MARKETING STRATEGIES AND TOOLS - Platform for Automating Local Network Marketing
- DIGITAL MARKETING STRATEGIES AND TOOLS - Social Media / Social Media Management
Description PCI Pal enables organizations of any size, anywhere in the world, to offer a frictionless payment experience to their customers. With PCI Pal, end-users can leverage their payment method of choice over any channel, in a highly secure and compliant way, instilling customer trust and loyalty.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support and experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Outsourcing customer relationship
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Software for contact centers
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - UX/User Experience
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - M-Payment (Mobile Payment)
Description Search Marketing agency, Premiere.Page helps companies structure their visibility across Google, AI search engines, and leading media outlets. From audits to ongoing monthly support, we deliver tailored strategies to grow brand awareness, acquisition, and digital performance.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - SEO and SEM
Description Qwamplify, an expert in drive-to-web and drive-to-store, supports brands in the success of their commercial operations by combining branding and performance. With 18 years of expertise, Qwamplify generates online traffic and revenue while strengthening the visibility and local appeal of points of sale.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - E-Mail Builder
Description Reply specializes in the design and implementation of solutions based on new communication channels and digital media. Reply is a network of highly specialized companies supporting key industrial groups operating in the telecom and media, industry and services, banking, insurance and public administration sectors in the definition and development o
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support and experience
Description Saooti, a leader in the creation and hosting of audio content since 2009, supports media organizations, companies, and public, private, and non-profit institutions in developing and optimizing their audio editorial strategies.
Saooti Creative: the audio content creation agency
Saooti Play: the hosting and distribution platform
Saooti Creative: the audio content creation agency
Saooti Play: the hosting and distribution platform
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support and experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer engagement and loyalty
- DIGITAL MARKETING STRATEGIES AND TOOLS - Video marketing and podcasts
- DIGITAL MARKETING STRATEGIES AND TOOLS - Retail Media
Description Smart digital platform that automates sales proposal creation, delivers a highly interactive and engaging buyer experience, and provides real-time tracking and performance analytics.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support and experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - CRM / SOCIAL CRM / Omnichannel management platform
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - UX/User Experience
Description Skeepers helps brands translate authentic consumer voices into business thanks to our AI-powered UGC suite. Over 8,000 clients worldwide rely on our solutions to amplify reach, boost engagement, and drive sales and customer retention. By enabling brands to collect, manage, and activate UGC at scale, we help them build lasting loyalty.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Voice of the Customer Collection
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - E-Reputation
- DIGITAL MARKETING STRATEGIES AND TOOLS - Influence marketing
- DIGITAL MARKETING STRATEGIES AND TOOLS - Customer Community Platform
- DATA COLLECTION AND ANALYSIS - Customer feedback and surveys
Description Skipcall is a phone prospecting SaaS for sales teams. It removes dead time with a smart dialer that connects only to real humans. The result: more meaningful calls, more meetings, less fatigue. Skipcall puts the human voice back at the heart of cold calling.
Activities
- DIGITAL MARKETING STRATEGIES AND TOOLS - Acquisition
- DIGITAL MARKETING STRATEGIES AND TOOLS - Analytics and performance measurement
- DIGITAL MARKETING STRATEGIES AND TOOLS - Databases
- DIGITAL MARKETING STRATEGIES AND TOOLS - Conversion
- DIGITAL MARKETING STRATEGIES AND TOOLS - Performance marketing
Description Smart Tribune is a French SaaS provider specializing in knowledge management and conversational AI. We help Customer Service, Customer Experience, and Digital teams deliver accurate, consistent answers to both customers and contact center agents (help center, chatbot, knowledge base, and agent copilot), powered by governed, AI-ready knowledge.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer self-service autonomy
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Knowledge base
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Software for contact centers
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support technologies (chatbots, callbots, messagingbots, and virtual assistants)
Description Sprinklr Service is the first purpose-built Contact Center as a Service (CCaas) that ensures you and your agents can offer frictionless support. It scales customer service across 30+ digital and traditional channels — including voice — with self-service systems, AI bots, and one unified view of the customer.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Conversation analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Software for contact centers
- DATA COLLECTION AND ANALYSIS - Customer feedback and surveys
Description Sqwad specializes in customer relationship outsourcing. We bring together experts in sales, support, and customer service to deliver tailored solutions that combine human expertise with advanced management tools, enabling real-time monitoring and control of each assignment.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Outsourcing customer relationship
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Software for contact centers
Description A brand of The LINKS Group, tête-à-tête is an outsourced customer relationship management center based in Nantes, 100% Made in France, supporting multi-sector brands in managing their customer relations and optimizing their commercial performance.
We specialize in omnichannel customer relationship management.
We specialize in omnichannel customer relationship management.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support and experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Outsourcing customer relationship
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - CRM / SOCIAL CRM / Omnichannel management platform
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer service strategies
Description TOPS Consult is a service company dedicated to Customer Relationship Transformation. It supports companies in defining and implementing their Relationship Signature, improving the Customer Experience, training and motivating teams, and intelligently integrating new AI tools.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support and experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer engagement and loyalty
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer loyalty management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer journey mapping
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - UX/User Experience
Description With 27 years of expertise and 650 seats across 3 sites, TCC is a pioneer in outsourcing and customer service, combining European Quality with Tunisian Agility.
Structured around 4 divisions - Customer Service, Medical Care, Business Development, and Digital - TCC is RSE-certified, ISO 9001 & 18295-1 certified, and GDPR compliant
Structured around 4 divisions - Customer Service, Medical Care, Business Development, and Digital - TCC is RSE-certified, ISO 9001 & 18295-1 certified, and GDPR compliant
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support and experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Outsourcing customer relationship
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- DIGITAL MARKETING STRATEGIES AND TOOLS - Multi-channel relationship marketing
Description Verint® is a leader in CX Automation.The world’s most iconic brands—including more than 80of the Fortune 100 companies—use Verint Open Platform
and our team of AI-powered bots to achieve AI Business Outcomes, Now™ .
With Verint, organizations can meet the challenges posed by continued growth in the number of customer interactions for elevated CX.
and our team of AI-powered bots to achieve AI Business Outcomes, Now™ .
With Verint, organizations can meet the challenges posed by continued growth in the number of customer interactions for elevated CX.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Conversation analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer data analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Software for contact centers
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Data security and compliance
Description Hear the voice of your customers with VIDDDY! We turn scattered feedback from 1,000+ connectors into valuable insights in seconds. No more data chaos or missed opportunities. VIDDDY replaces manual analysis with proven AI efficiency, saving time and money. The VIDDDY family of AI agents helps your service and marketing teams work more efficiently.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Voice of the Customer Collection
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer intelligence
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support technologies (chatbots, callbots, messagingbots, and virtual assistants)
- DIGITAL MARKETING STRATEGIES AND TOOLS - AI-Powered Solutions
- DATA COLLECTION AND ANALYSIS - Customer feedback and surveys
Description Voxpay secures and simplifies omni-channel payments (Phone, SMS, Email, Chat). PCI-DSS certified, our solution integrates seamlessly with your ecosystem (CRM, Call Center) to turn compliance into a conversion driver. Provide your customers with a smooth journey and maximum security while optimizing your global payment collection.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support and experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Contact centers / Outsourcing customer relationship
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Software for contact centers
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Online payment management and security
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Secure payment
Description Transform customer relations with GOBOT by WEBCOOM! On WhatsApp, it streamlines interactions and digitizes your services. Come discover and test it at our booth A01 at ALL4Customer 2026 – the innovation that transforms everyday business.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support and experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer self-service autonomy
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer engagement and loyalty
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - IT services integrator
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
Description Yampa is the European platform to create, deploy, and operate autonomous AI agents for customer service. Multichannel, multilingual, and connected to business systems, Yampa agents automate thousands of interactions every month for mid sized and large enterprises, with security, sovereignty, and measurable operational impact.
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support and experience
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer interaction management
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Artificial Intelligence and Customer Service
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer support technologies (chatbots, callbots, messagingbots, and virtual assistants)
- E-COMMERCE AND DIGITAL COMMERCE SOLUTIONS - Artificial Intelligence for Recommendations
Description Zoho is a technology company and software publisher that has been supporting businesses for nearly 30 years. With over 130 million users and 20,000 employees, we offer a suite of over 55 applications covering all business needs: sales, marketing, customer support, HR, finance and productivity. Present in 150 countries,
Activities
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Customer data analysis
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Data security and compliance
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - Mobile and cloud-based CRM solutions
- CUSTOMER RELATIONSHIP MANAGEMENT AND USER EXPERIENCE - CRM / SOCIAL CRM / Omnichannel management platform
- DATA COLLECTION AND ANALYSIS - Big Data and data management
